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Reviews of Hotel Ambassador by ACE Hotels This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Lazimpat Road, Lazimpat, 44600 Kathmandu, Nepal

#180 of 428 hotels in Kathmandu

Guests' Choice

Review Score

Based on 155 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.3

  • Free Wifi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 14, 2025

    7.0
    Good location however I won’t stay there again.
    • Leisure trip
    • Family with young children
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was not clean & modern . Ver average room.

    Location, staff and roof top .

    Stayed in February 2025

  • Reviewed: March 12, 2025

    10
    Sneda and all the staff I found friendly, compassionate so kind. I was so we'll attended to, they to
    • Leisure trip
    • Solo traveler
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    Keep up the great job, I was so well cared for, I don't see any place for improvement. Thank you

    The traffic is so busy, but the staff helped me with that. The food is so well prepared and described, it was spectacular, wide variety, excellent. The building is tastefully decorated, clean and fresh. Very good stay, staff is exception al!!

    Stayed in March 2025

  • Reviewed: February 15, 2025

    9.0
    Had a very comfortable stay.
    • Business trip
    • Solo traveler
    • Deluxe Premium Room - Free Airport Drop, 10% off on our selected restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 1 night

    Food is not bad but can be much better. Room service has to be efficient, serving spoons, salt etc should accompany the meal.

    The staff is very cordial and cooperative. Food can be better though. Room is extremely comfortable and clean, the location of the property is very convenient. I stayed here for the second time and will like to go back to stay again.

    Stayed in February 2025

  • Reviewed: December 17, 2024

    10
    Quality hotel in central Kathmandu
    • Leisure trip
    • Couple
    • Deluxe Premium Room - Free Airport Drop, 10% off on our selected restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 3 nights
    • Submitted from a mobile device

    The prices in the restaurant.

    The location, the room, the service, everything was great.

    Stayed in December 2024

  • Reviewed: December 2, 2024

    7.0
    Basic and ok hotel, not a high quality hotel.
    • Business trip
    • Solo traveler
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 10 nights

    Wifi did not basically work at all for work purposes. Don't book this hotel if you need wifi for work. Gym is rather poorly equipped. The weight rack did not work properly and so there is only the free weights to work out. At first night I was placed in a room where the previous customers had been smoking and the smell was horrible. All rooms are supposed to be non-smoking but this had not been the case.

    Breakfast was very basic but good. Rooms are ok and the location is good.

    Stayed in November 2024

  • Reviewed: November 26, 2024

    10
    Friendly staff and great ammenities
    • Leisure trip
    • Couple
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 6 nights
    • Submitted from a mobile device

    As a point for improvement I would offer different type of dining options (only an Indian and Japanese restaurant are available). Perhaps a wider menu with western offers would also be appreciated. But this is a minor issue, there are plenty of good restaurants nearby.

    Everything was perfect during our stay: from the super friendly and helpful staff to the comfort of the rooms. Location is top notch, and ammenities are great (shout out to the SPA, we had 3 different massages!).

    Stayed in November 2024

  • Reviewed: September 16, 2024

    8.0
    It was excellent short vacation
    • Leisure trip
    • Travelers with friends
    • Deluxe Premium Room - Free Airport Drop, 10% off on our selected restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location and cleanliness

    Stayed in September 2024

  • Reviewed: July 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 1 night

    It would be great if they offered me free breakfast.

    I always choose this hotel for my stay in Kathmandu. Its location is very convenient, and the staff, from the front desk to the concierge, are extremely helpful. They are available 24/7 for any assistance. Thanks!

    Stayed in July 2024

  • Reviewed: July 9, 2024

    10
    Great Kathmandu option
    • Leisure trip
    • Solo traveler
    • Deluxe Premium Room - Free Airport Drop, 10% off on our selected restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent bar on the roof. Everything works and is well maintained (a minor miracle in KTM) Walking distance to Thamel and Lazimpat restaurants. Excellent breakfast, especially the freshly cooked dosa. Lovely staff

    Stayed in May 2024

  • Reviewed: June 22, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    The best staff ever hikmat , Santos, and sonkalba and the best egg chief in the restaurant , they have fair nice breakfast but wonderfull service, I recommend any one to try butter ..its super different. Reception they are great , gym isn't so great it needs some care , the roof restaurant is also wonderfull ,hotel is near from everything, it was great stay would love to visit again.

    Stayed in June 2024

  • Reviewed: June 10, 2024

    10
    A home away from home
    • Leisure trip
    • Couple
    • Deluxe Premium Room - Free Airport Drop, 10% off on our selected restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 1 night
    • Submitted from a mobile device

    Free breakfast should’ve been included if we book any room

    It’s an amazing stay the best hotel according to me in katmandu . Amazing staff and the best food no matter what you order

    Stayed in June 2024

  • Reviewed: April 16, 2024

    9.0
    I stayed three nights with my wife. She felt comfortable and safe during our stay.
    • Business trip
    • Couple
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 3 nights
    • Submitted from a mobile device

    However, there should be a convenient shop/store inside the hotel.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 4 nights

    The Rooftop Restaurant/Bar happy hour only covered cocktails

    Staff very friendly and helpful

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 4 nights

    nothing

    Good

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    overall excellent
    • Business trip
    • Solo traveler
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 1 night

    window was exposed towards road .. was not feeling good

    OK

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Good terrace good stay
    • Leisure trip
    • Travelers with friends
    • Deluxe Premium Room - Free Airport Drop, 10% off on our selected restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    All kool

    Location

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 2 nights

    but while taking breakfast there is one advice that big window towards road should have fancy curtain some times it was feeling like we are siting on street . not good feelings...

    very Good,

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Wonderful.
    • Leisure trip
    • Couple
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s good location where we can go many places easily. And room is clean. Top bar is nice.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 1 night

    One of my favourite hotels in Kathmandu.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    much room for improvement
    • Business trip
    • Solo traveler
    • Deluxe Premium Room - Free Airport Drop, 10% off on our selected restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 4 nights
    • Submitted from a mobile device

    The food is not up to par, needs improvement. The french fries tasted like raw potatoes. I ordered from the late night room service menu did not receive my food for over an hour and a half, finally ended up having to cancel the order. The air conditioning/heating in the room did not work.

    The staff were excellent.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    10
    Spectacular location, staff, and premise
    • Leisure trip
    • Family with young children
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 9 nights
    • Submitted from a mobile device

    I brought some plastic cups from home and house keeping took them away, they need to be a lil careful about this

    great hotel, great location, great in-hotel app to order any Room service and Massages. The hotel was very well staffed with very professional people from house keeping to concierge. The rooms are very clean and hotel is fairly new. The view from 5th floor of the Himalayas was stunning and I stayed there for 9 days..

    Stayed in January 2024

  • Reviewed: December 21, 2023

    10
    Hotel on the Rocks
    • Business trip
    • Solo traveler
    • Deluxe Premium Room - Free Airport Drop, 10% off on our selected restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent facilities, friendly and helpful staff and a great view

    Stayed in December 2023

  • Reviewed: December 17, 2023

    10
    We really enjoyed our stay. The room we requested was great, and the restaurant at night in the 9th floor was awesome!!
    • Leisure trip
    • Couple
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    There is nothing we did not like. We have stayed in many hotels that cost more and none of them were as nice in my opinion as this.

    I really like the location of the hotel. Also how the rooms are laid out. Everything was so convenient. Also how there are two restaurants one area for breakfast and another for dinner. Just tremendous.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Deluxe Room - Free Airport Drop, 10% off on our selected Restaurants, Early Check-In and Late Check-Out by 2 hrs
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location, cleanliness, staff

    Stayed in November 2023

Showing 1 - 25

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