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Reviews of Hotel Excelsior This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

P.O. Box 9432, Narsingh Camp, Thamel, Thamel, 9432 Kathmandu, Nepal

#345 of 429 hotels in Kathmandu

Guests' Choice

Review Score

Based on 22 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.0

  • Location

    9.1

  • Facilities

    6.9

  • Staff

    9.0

  • Value for money

    7.1

  • Free Wifi

    9.2

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Showing 1 - 22

  • Reviewed: May 5, 2024

    8.0
    I arrived here and was welcomed very nicely. Great hotel to stay right in Thamel without all the crowded noises.
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice and clean room. Hotel is located centrally in Thamel, yet it’s a quiet location so no construction site noises or loud people on the street could be heard. The personnel was amazingly nice, interested and very supportive in any (special) requests. Great breakfast on the rooftop restaurant with a great view over Kathmandu.

    Stayed in March 2024

  • Reviewed: May 17, 2023

    8.0
    A hotel with great location with basic facilities. Good value for money in moderate budget.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights

    If you are not a party person and going to bed early, you may find the sounds from the bars around a little bit problematic. But we were tired most of the days after the entire day's activities, so the sounds were tolerable as it didn't make much of a problem.

    The best thing about this hotel was the location. Located right in the middle of Thamel. You can find restaurants, shops, bars and other facilities in every direction from the hotel. They had a basic option for breakfast (set menu) which was ok. Staffs at the reception and the manager were quite helpful. Rooms were ok. not very spacious but enough for what you'll need.

    Stayed in April 2023

  • Reviewed: January 17, 2023

    6.0
    staff were very helpful
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    tired place

    position

    Stayed in October 2022

  • Reviewed: October 8, 2022

    8.0
    Location is excellent. The roof top is a must. Staff was very polite and helpfull
    • Leisure trip
    • Couple
    • Super Deluxe Double or Twin Room
    • Stayed 3 nights

    breakfast was excellent. T he spread was good. Staff was very polite

    Stayed in September 2022

  • Reviewed: December 3, 2024

    5.0
    Lovely staff but would not recommend the hotel or stay here again
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms had a very strong smell of cigarettes that seemed to get worse over the day. The bathroom smelt so badly of stale cigarettes that we had to move rooms. The second room smelt better but there was no hot water. The first room we stayed in was extremely loud as it faced onto a nightclub which played music so loudly all night, making it a very uncomfortable night sleep

    Staff were friendly and accommodating to changing our room when it was not acceptable due to very bad cigarette smells. Great location

    Stayed in December 2024

  • Reviewed: May 5, 2024

    9.0
    I had a great time staying in this hotel. I started my vacation here and came back because I liked the place very much.
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    I prolonged my stay for another night and was able to keep my great room! It was clean and furnished in a modern style. Hotel is located centrally in Thamel, yet it’s a quiet location so no construction site noises or loud people on the street could be heard. The personnel was amazingly nice, interested and very supportive in any (special) requests. Great breakfast on the rooftop restaurant with a great view over Kathmandu.

    Stayed in April 2024

  • Reviewed: May 5, 2024

    9.0
    I had a great time staying in this hotel. I started my vacation here and came back because I liked the place very much.
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great room! It was clean and furnished in a modern style. Hotel is located centrally in Thamel, yet it’s a quiet location so no construction site noises or loud people on the street could be heard. The personnel was amazingly nice, interested and very supportive in any (special) requests. Great breakfast on the rooftop restaurant with a great view over Kathmandu.

    Stayed in April 2024

  • Reviewed: January 29, 2024

    9.0
    Enjoyed my stay!
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean, Convenient and helpful!

    The hotel is right in the heart of Thamel. My room was very spacious and clean. I love the rooftop garden. It has a clear view of Swayambunath temple. II wish I had more days to spend my evenings on the rooftop garden, sipping my drinks and eating yummy foods. The staffs were attentive and clean. I had a heart warming conversation with the owner and two other guys. They have been running a school in Mustang which they built twenty some years ago. They also planted over a thousand apple trees in Mustang. All the proceeds from the apple sales helps to pay some of the school expenses. That conversation made my stay more satisfying. Thank You🙏🙏🙏

    Stayed in January 2024

  • Reviewed: March 19, 2023

    5.0
    comfortable, noisy at night
    • Leisure trip
    • Travelers with friends
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    noisy at nigt, it’s in an alley with VERY noisy pubs/bars untill 3 at night

    location, rooftop very nice

    Stayed in March 2023

  • Reviewed: October 25, 2022

    10
    Sublime. It was heavenly. Memorable
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The Bathrooms. Could be more comfortable

    Felt at home.

    Stayed in September 2022

  • Reviewed: September 29, 2022

    9.0
    I will go there again and again whenever I am in kathmandu.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Lighting in rooms.

    Very good breakfast to suit all palates. Very friendly and accomodating staff. Homely. Excellent party area.

    Stayed in September 2022

  • Reviewed: September 28, 2022

    10
    Warm, Friendly and safe.
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was perfect. Easy to roam around and getting transport to various destinations was no trouble. Both Jigme & Tashi were exceptional hosts. Breakfast was simple, tasty and everyday there was a change in the menu. The scrambled eggs with cheese was my favorite. ( eggs were on order) All the food on the menu was very tasty and flavorful. The chicken salad. pizzas and momos were the highlights. The terrace garden and restaurant were tastefully done and had a view. They were very helpful in arranging the tours to various tourist spots. Bhaktapur, Bodha, Chandragiri hills.

    Stayed in September 2022

  • Reviewed: September 27, 2022

    10
    Our total experience was amazing. Highly recommend Hotel Excelsior to my fellow travelers.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    Nothing negative

    Excellent location. Our room was very clean, modern with a spacious bathroom and shower. The extremely polite housekeeping staff did an excellent job....our toiletries, coffee, tea, sugar and 2 bottles of free water were replaced daily. Very good value for money. The highlight was our delicious breakfast in the the rooftop bar which had amazing views of the mountains. The host couple were extremely helpful, engaged us in many long conversations about their Nepalese/Tibetan culture and helped us in organizing our day trips. Our total experience was amazing, wouldn't stay anywhere else. Highly recommend Hotel Excelsior to my fellow travelers.

    Stayed in September 2022

  • Reviewed: December 5, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing at all, poor service and the room what was shown in pictures wasn’t the same and it smells like cigarettes!!

    Stayed in December 2023

  • Reviewed: April 5, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: December 24, 2024

    8.0
    Grt to have a bath tub.. but water was coppery
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: May 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Super Deluxe Double or Twin Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: November 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: May 5, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: July 11, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: April 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2023

Showing 1 - 22

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