Nice big rooms. Staff were very helpful with organising laundry after my hike and a taxi to the airport. Would come back to stay.

Stayed in June 2023

Nothing to mention

It was perfect. Service was great.

Stayed in June 2023

All

Everything

Stayed in May 2023

Below average view The chair at the study table was uncomfortable and needed replacement Kettle lid was broken Foreign currency exchange is not available at the front desk

Neat n clean property, friendly staff

Stayed in June 2023

Breakfast was very good with fairly good spread. The hotel is very well located in Thamel.

Stayed in May 2023

Just giving 2 bottles of water and then charging NPR 100 for each bottle. Too expensive. They should charge market rate, not 4 times more.

Location

Stayed in June 2023

The shower in the bathroom leaked water all over the bathroom floor. Both rooms we stayed in had the exact same problem.

Location was excellent. Food was excellent. Staff were excellent.

Stayed in May 2023

My window blackout was broken and didn't get fixed as I requested during my multi-day visit

The staff was fantastic! Very attentive but respectful. They were trained well in the dining room.

Stayed in March 2023

a bit dusty and furniture needs updating

staffs were brilliant

Stayed in April 2023

We spent here 5 days. A beautiful hotel surrounded by beautiful We had great views of Katmandu from our room. Breakfast was great with a lot of vegetarian choices, Japanese food was delicious Thanks to all, you are doing great. Keep going

Stayed in May 2023

View of the rooftop of the building nextdoor could see here laundry being done and a woman washing her hair. This view is not a dealbreaker. Keep the blinds closed otherwise look to the horizon for the city view. Please add waffles as an option to breakfast buffet.

Everyone was very friendly and efficient. Location - near airport and quite central. Good light.

Stayed in May 2023

The bathrooms were very small and also the jet spray for washing the bums were wrongly placed that is they were on the left side of the seat as if were made for left handed persons. Most right handed people take the jet in right hand a nd wash the bum with left hand that was not possible here making the task cumbersome.

Very good spread of breakfast. The only minus was that the breakfast timings ended at 1000h in place of 1030 h everywhere. The room sizes are smaller than expected. The staff is very helpful and eager to help.

Stayed in April 2023

the room is on the small side

It’s in city centre but in a quiet alleyway.

Stayed in April 2023

The size of the room

Lovely breakfast and excellent location

Stayed in April 2023

I-ve stayed here many times and don't any negative comments!

Excellent breakfast buffet

Stayed in April 2023

Staff was good Manoj was very nice Good location near to shopping street

Stayed in April 2023

Very small room and bed (very ok for one person; for couple could be very cozy). No possibility to open window for fresh air

Very good location. Very clean. Nice and helpfull staff. Very good choice of breakfast.

Stayed in April 2023

n/a

location & customer service

Stayed in March 2023

Expected more non-veg items in the breakfast spread otherwise it was alright. The shaving cream kept in the rest room is of no use, you must use it yourself then offer to guests.

Facilities in the room & the behavior of your staff was like great..!!

Stayed in March 2023

Nothing to mention

Amazing breakfast. really enjoyed my stay at Fairfield by Marriott. Should Mention Ms. Lakshmi, Ms. Kabita & Ms. Sunita were very helpful with all the doubts that I had.

Stayed in March 2023

location and staff

Stayed in February 2023

Nothing at all. Perhaps the breakfast menu choices could have been increased

It was beyond the expectations for a 3 star rated hotel. Definitely a 4 star plus for me. Specially mention the kindness of following staff, Sampat, Yubin, Ishwari from reception and Swastika from Housekeeping.

Stayed in February 2023

Had an issue with A/C the first night, room was not getting cooler. But the next day they gave me a new room without hesitating. So nothing to complain at the end of the day.

Staff in this hotel was one of the best ever: kind, professional and worried about every little detail. The restaurant is amazing, you don’t need to leave the hotel to try wonderful nepali food (they also have other options as well - indian, western etc). Room was very clean. Location could not be better. I would definitely recommend it!

Stayed in January 2023

The location was excellent and the staff were extremely helpful

Stayed in January 2023

cleanliness and friendly people

Stayed in December 2022