There was a miscommunication between booking.com and hotel management. We booked 2 lake view with terrace for 3 nights stay from booking.com, however while checking in, hotel staff said your booking doesn’t mention lake side view. We had our booking details which clearly mentioned the amenities. They were not able to provide the rooms with view 1st day. Second day, they were able to provide only one room with lake view. However, they provided complementary breakfast for 2 people as a compensation. Booking.com failed to communicate properly with the hotel management which caused this confusion and discomfort. This experience leads me to think it’s better to book directly on hotels official site and not through booking.com!

Location, Facilities, Staff were cooperating.

Stayed in September 2023

No fridge, TV position a bit odd

Lake view, close proximity to everywhere,, the friendly and helpful staff, rooftop breakfast view

Stayed in September 2023

Just small things about breakfast set. First day it was rich and filling, but the other day some items were excepted from the set. Also, it could be better

The location is very central. You can reach most places in 5-10 minutes by walk or a taxi. There are a lot of nice cafes and restaurants nearby. The rooms were clean and the staff was very polite and smily. Food was delicious

Stayed in September 2023

The rooms are well furnished (5 stars), very clean, daily towels change. The staff are very professional and the whole place is very well managed and organized like everyone know his role exactly. Wi-Fi is very good.

Stayed in September 2023

Staffs are very polite, neat and clean.

Stayed in August 2023

The location is really great, there is an amazing view from the restaurant. The stuff is really helpful, they managed to get us a great guide for the trekking trip, they arranged a car to drive us to Kathmandu. The rooms were really clean and nice.

Stayed in September 2023

Very friendly personal

Stayed in August 2023

Breakfast was absolutely fresh and healthy,overall it was fantastic

Stayed in August 2023

Rooms were well maintained and staff was very helpful.

Stayed in August 2023

There is nothing i did not like.

Peaceful and food was superb

Stayed in July 2023

Check in was fast! Can’t recall the name of the lady who check us in and the manager who helped us to shorten our stay due to last minute changes. They are warm and engaged! Location was second to none! Beautiful room with the lake view! Ahhh, it’s magnificent. Staff were great!

Stayed in July 2023

Staff are very friendly and room are bery homie and comfy

Stayed in June 2023

nice location nice service

Stayed in June 2023

the bath water was yellowy although there is soundproof, but still you can hear the noise from inside the hotel and the restaurant on the rooftop

Lake view from room and restaurant The breakfast was delicious The hotel located in great location, near to market and good resturants walking distance to the lake.

Stayed in May 2023

n/a

1.location is great 2.rooftop bar is awesome 3.especially security guide is hospitality

Stayed in June 2023

I am definitely sure that the room area mentioned on the site is wrong. Family deluxe room is no where near to 32 Sq Mt. i.e 320 Sq ft, the actual size of room should be anywhere between 200 to 225 Sq ft max. The room no 401 which I stayed is very absurdly designed room. Tv is on other side of partition ( why the partition is unknown) which you cannot see from your bed. Every time you have to use washroom you have to open the partition sliding door and than go to the washroom. View from the balcony is the highest plus point of the room. You can just have an amazing view of the Phewa lake and the splendid mountains surrounded from all sides.

No Indian breakfast only continental breakfast is served and that to same menu repeated every day, the hotel should take this as a matter of concern as Indians are not used to this type of breakfast everyday. Location is 10 out of 10.

Stayed in June 2023

It would be best if there was a onsite parking.

Location is very convenient 2 min walk from lakeside. Breakfast was very good with loads of variety. Mostly the staff were really nice and helpful. Will definitely recommend this place to friends and family.

Stayed in June 2023

air con, elevator, friendly and HELPFUL staff.

Stayed in June 2023

Nothing. It was perfect.

The room was beautiful, comfortable, clean and spacious with an amazing shower and balcony view. The hotel is perfectly located in lakeside. The staff were exceptional, so accomodating and willing to help with all my queries such as booking tours, where to go shopping, where to post postcards etc. It felt like a home away from home. If I ever return to Pokhara I'll be sure to stay here again. Made my visit all the more perfect.

Stayed in June 2023

Clean and tidy

Stayed in May 2023

nothing

only a few months old when I stayed so everything new. on lake side so location great. extremely helpful staff. good value for money

Stayed in May 2023

Best stay in Pokhara

Stayed in May 2023

Not really

Excellent place and view

Stayed in April 2023

Comfortable, central location, lovely staff. Very noisy at night, but that’s to be expected for staying on Pokhara’s main drag.

Stayed in March 2025