Reviews of Hotel Jay Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Thamel, Jyatha, Thamel, 44600 Kathmandu, Nepal
#160 of 429 hotels in Kathmandu
Guests' ChoiceReview Score
Based on 135 hotel reviews
8.7Score breakdown
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Cleanliness
8.7
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Comfort
8.9
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Location
9.2
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Facilities
8.4
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Staff
9.5
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Value for money
8.9
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Free Wifi
8.0
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Reviewed: April 7, 2025
Lynette
Australia109 Reviews14 helpful votes8.0“Good place to stay- convenient, quiet, good value”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Very friendly and helpful staff. Good location. Good breakfast available, no other meals. Our room was a good size and the back rooms are very quiet, which was lovely. No need to use aircon to block street noise.wifi worked well. Very happy with the hotel, would stay again.
Stayed in April 2025
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Reviewed: March 29, 2025
Whyte
United Arab Emirates6 Reviews1 helpful vote8.0“Very affordable and comfy!”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The staff was super friendly and helpful! Very good stay!
Stayed in March 2025
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Reviewed: March 11, 2025
Yubaraj
United Kingdom5 Reviews10“It is a great property for any kind of guest. Staffs are very friendly and very helpful.”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Great place to stay in Thamel.
Stayed in February 2025
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Reviewed: February 27, 2025
Ming
Australia8 Reviews10“Had a restful stay at the hotel with friendly staff and with good location near shops.”- • Leisure trip
- • Family with young children
- • Deluxe Family Room- 15% off on food and beverage, 24 hrs check in allowed, Late checkout by 1 hour
- • Stayed 1 night
nil
Excellent location which is just off Thamel shopping area. Room is spacious, clean and well kept. Breakfast was simple and nice with choices for local or western cuisine. Staff ( Mr Bibas) were helpful, friendly and accommodating.
Stayed in February 2025
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Reviewed: February 22, 2025
Katrin
United States2 Reviews9.0“Comfortable, clean, friendly and professional”- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 4 nights
I enjoyed everything except the Ginger-Lemon-Honey tea. It was too weak, but I received a delicious one after requesting it.
I have been a guest at Jay Suites many times. The staff is friendly and kind, which makes my stay exceptional. I appreciate the daily room cleaning and room service. Additionally, having access to the rooftop is a great bonus. I also love that the room has both heating and cooling functionality.
Stayed in February 2025
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Reviewed: December 21, 2024
Yuval
Israel7 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
menu wasn't clear and vegan options are not marked.
Staff was very nice and helpful. resturant and laundry were available. Very nice design to the room.
Stayed in December 2024
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Reviewed: November 30, 2024
Parasa
India1 review8.0Very Good- • Leisure trip
- • Group
- • Deluxe Family Room- 15% off on food and beverage, 24 hrs check in allowed, Late checkout by 1 hour
- • Stayed 2 nights
Break fast
Break fast is not upto expectations
Stayed in November 2024
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Reviewed: November 21, 2024
Marsha
Australia2 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bathroom in the room I had could use a little work. Was functional and modern/western style so useable but needed some work
Comfortable, quiet location in good walking distance to good resturants and tourist market area. Staff very helpful and checked that the rooms suited and were willing to offer alternatives if there were any issues
Stayed in November 2024
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Reviewed: November 3, 2024
Jassim
Qatar9 Reviews1 helpful vote10“Perfect place in Thamel”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
It was Amazing stay, the front desk they was very friendly
Stayed in November 2024
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Reviewed: September 24, 2024
Ja
Qatar9 Reviews1 helpful vote10“The rooms are spacious and clean”- • Leisure trip
- • Travelers with friends
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
There’s a guy in front desk his name ( Pradip ) he was helpful and make the check-in easy and fast 👌🏻
Stayed in September 2024
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Reviewed: August 11, 2024
Ravikagrawal
India9 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
There isn't much not to like. We were here to see Pashupatinath temple, and we enjoyed it.
The hotel is centrally located and easily accessible. There are a lot of restaurants and shopping areas nearby. The hotel staff is very cooperative and helpful.
Stayed in August 2024
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Reviewed: August 10, 2024
Ja
Qatar9 Reviews1 helpful vote10“If you are looking for comfort”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff in the reception is bullet and friendly always they help me when I need something, I used to stay in this hotel each month when I visit nepal
Stayed in August 2024
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Reviewed: August 8, 2024
Ja
Qatar9 Reviews1 helpful vote10“I recommend you this hotel”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything was perfect
Stayed in July 2024
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Reviewed: August 2, 2024
Shenyuan
China8 Reviews2 helpful votes10“good”- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There's an elevator，Anup very nice
Stayed in August 2024
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Reviewed: July 20, 2024
Yohan
Nepal1 review10Exceptional- • Leisure trip
- • Group
- • Suite with City View - - 15% off on food and beverage, 24 hrs check in allowed, Late checkout by 1 hour
- • Stayed 1 night
- • Submitted from a mobile device
I particularly enjoyed my stay at the Jay Suits Hotel. The location is ideal, the rooms are spacious, the staff very helpful, particularly anup for their friendliness and kindness. I recommend this hotel
Stayed in July 2024
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Reviewed: May 28, 2024
Sergejs
Latvia8 Reviews1 helpful vote9.0“Great value for money—recommended!”- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 2 nights
The hotel is centrally located in Kathmandu's Thamel district, close to the city center, shops, and cafes. The area is clean and safe. Special thanks to Anup at reception for providing helpful information and advice about the surroundings. Namaste!
Stayed in April 2024
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Reviewed: May 19, 2024
Jenny
Indonesia7 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Suite with City View - - 15% off on food and beverage, 24 hrs check in allowed, Late checkout by 1 hour
- • Stayed 3 nights
- • Submitted from a mobile device
Heavy polution. But that's not the hotel's fault. It's Kathmandu after all.
The hotel staff are friendly and helpful and willing to give you informations on where to go and how. There is an elevator, this is important for me who uses a crutch. The hotel is small, but the rooms are neat and quite spacious and comfortable. Laundry are quick and cheap. Location is near many delicious and cheap restaurans/places to eat. It's in a narrow street in a crowded area, very close to the traditional market which sells unique goods. If you like traditional old quarter, market place athmosphere, you'd like it.
Stayed in May 2024
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Reviewed: May 5, 2024
James
United Kingdom4 Reviews1 helpful vote10“Exceptional service from staff helping with our Kathmandu stay and EBC trek”- • Leisure trip
- • Travelers with friends
- • Deluxe Double or Twin Room - 15% off on food and beverage, 24 hrs check in allowed, Late checkout by 1 hour
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing.
The manager Pramod, and front desk staff Anup bhatta both went above and beyond to make our stay at Kathmandu as comfortable as possible. Pramod in particular was exceptionally helpful with organising our guides and transport for our Everest Base Camp trek. In the chaos surrounding such an expedition, having Pramod there as a stable and trusted companion was invaluable.
Stayed in April 2024
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Reviewed: April 25, 2024
Anna
Belgium11 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location is perfect !
Special thanks to Anup, he provide very good service to us.
Stayed in April 2024
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Reviewed: April 6, 2024
Jason
United Kingdom4 Reviews10“Great location”- • Leisure trip
- • Group
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Fantastic location with large clean ensuite rooms. Very friendly staff. Highly recommended.
Stayed in April 2024
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Reviewed: March 31, 2024
Tingwei03
Malaysia7 Reviews10“Best Hotel In thamel. Service was excellent and staff was friendly. Thanks for everything Mr. Anup”- • Leisure trip
- • Travelers with friends
- • Deluxe Family Room- 15% off on food and beverage, 24 hrs check in allowed, Late checkout by 1 hour
- • Stayed 2 nights
- • Submitted from a mobile device
Everything
Stayed in March 2024
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Reviewed: December 20, 2023
Kinley
Bhutan1 review10“Improve the toilet system”- • Family with young children
- • Suite with City View - - 15% off on food and beverage, 24 hrs check in allowed, Late checkout by 1 hour
- • Stayed 8 nights
- • Submitted from a mobile device
Toilet
Friendly owner and staff
Stayed in December 2023
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Reviewed: December 2, 2023
Ross
Australia8 Reviews9.0“Great place to stay in Kathmandu”- • Leisure trip
- • Group
- • Deluxe Double or Twin Room - 15% off on food and beverage, 24 hrs check in allowed, Late checkout by 1 hour
- • Stayed 1 night
- • Submitted from a mobile device
Breakfasts pretty average
Great location, great value, really friendly and helpful staff and comfortable rooms
Stayed in December 2023
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Reviewed: November 28, 2023
Luciesa
United Kingdom32 Reviews5 helpful votes8.0Very Good- • Family with young children
- • Deluxe Family Room- 15% off on food and beverage, 24 hrs check in allowed, Late checkout by 1 hour
- • Stayed 4 nights
- • Submitted from a mobile device
The bedsheet were cleaned but really old and stained, bathroom pretty old however very hot shower. The breakfast was great but the choice really limited.
The service was really good and the front desk was really helping, attentive and customer friendly
Stayed in November 2023
