I think breakfast service needs a machine as it’s hard for one person to keep up with orders.

Their street food concept, the aim to be a fully eco hotel, the location - all great.

Stayed in March 2025

Hotel is in a great location, nice garden out front and cute lobby area. Hot showers. Nice balcony in our room.

Stayed in March 2025

The floor is slippery when it is wet.

The strategic location, near to the main street yet it is still quiet for a stay.The room is clean and comfortable and the staff made extra effort to let us feel like home away from home.

Stayed in March 2025

Old rooms, very strange bathroom No shampoo (not comfortable with the soap)

Good location, good friendly staff, perfect lobby to chill

Stayed in March 2025

Review We stayed at Hotel Karuna for 2 nights before our trek and 4 nights after our trek and we really loved it here! We had a family room (2 adults, 2 kids) which was clean, spacious and quiet. Shower was hot and never ran out of warm water, even if all 4 of us took a shower. The staff (both male and female) is so friendly and calm and they seem confident in their work and are a really happy and good team together. I mention this because in other hotels I’ve often seen one person bossing other around. The staff can help with booking busses, jeeps etc (we took one to Ghandruk to start our Annapurna trek). If you go trekking you can leave the luggage you don’t need in their storage room safely. There is also a laundry service (very handy when you come back!). Breakfast was lovely: yoghurts, fruits, toast, waffles, Nepali food etc. Everything was very fresh and locally sourced where possible. Coffee was made fresh for everyone in the morning and the masala tea was also delicious. The lounge of the hotel is very big with lots of different places to sit and relax. Also good place to work (fast internet, plugs available), read (they have books), play some boardgames or socialise with other travellers. In the afternoon you can try Nepali snacks on donation basis (whatever you think its worth). The room gets cleaned every day if you want, fresh towels etc. The location was perfect for us: a quiet street but very close to the main street in Lakeside. Many good restaurants around. I would 100% recommend this place to others and hope to return one day with my family. Thank you hotel Karuna ❤️.

Stayed in February 2025

close location to Lake side, but not too close,, clean rooms, excellent breakfast, high service level

Stayed in March 2025

Nothing

Location Staff Coffee

Stayed in February 2025

Nothing

Great location Clean Comfortable Great breakfast Eco- friendly

Stayed in March 2025

Great views, great breakfast, friendly and helpful staff, great location - loved it so booked to return. Only downside is noise from outside at night.

Stayed in February 2025

I had a wonderful stay at this hotel. The location is excellent, making it easy to explore the area. The staff was very friendly and always ready to help. The room was spotless, and the bed was extremely comfortable. I would definitely stay here again.

Stayed in February 2025

Everything was fantastic

Staff behavior was good, a nice location 👍

Stayed in February 2025

N/a

The breakfast was great. The staff was helpful and kind. The rooms are clean and comfortable.

Stayed in February 2025

Nothing...

Our stay at Hotel Karuna in Pokhara was very pleasant. We were given a room that perfectly matched the description - clean, comfortable, and well-maintained. The hotel staff were friendly and attentive, and we even had the pleasure of meeting the owner’s wife, who was exceptionally kind and helpful. Her advice on navigating Pokhara during New Year’s festivities was invaluable. The breakfast served at the hotel was delightful, especially the pancakes, which we thoroughly enjoyed. The lobby area was also a lovely space to relax and unwind. Overall, Hotel Karuna provided a wonderful experience, and we would highly recommend it to anyone visiting Pokhara.

Stayed in January 2025

Nothing to complain

We loved the staff and the whole concept of the hotel. It is very child friendly having quite some games and toys in the community room. The rooms are simple, clean and provide you with everything you need.

Stayed in December 2024

There was a lot of care and attention to detail. They advertise eco friendly & live up to it. You get a sense that they believe in zero waste & care about the environment. The owner is very hands on & the staff are kind and caring. It’s my new home away from home.

Stayed in December 2024

The shower room could be better designed so water does not go everywhere - but water was nice and hot!

Comfortable room and was given room at front as requested; great breakfast; like the eco ethos; lovely reception/lobby area

Stayed in November 2024

Only downside is the shower because everything gets wet.

Very friendly staff and beautiful big rooms. Breakfast was nice with the waffels. Also the happy hour was amazing! I would come back here.

Stayed in November 2024

It’s the perfect hotel to come back to after a trekking. The staff made us feel very welcome and looked great after us. After another trek they made our return feel like coming home! :) The lady at travel desk was genuinely helpful with sorting out the next steps of our travel. The hotel is very clean and comfortable!

Stayed in November 2024

Second time staying here. Clean, affordable and amazing staff.

Stayed in November 2024

At night sometimes loud outside but as it usually is in Nepal. So that doesn't really count as a minus;)

Great hotel with clean and nice rooms. Complimentary water available on every floor. Breakfast was incredible. Staff was very helpful and nice.

Stayed in November 2024

There were few power cuts and wifi wasn't very stable. I guess it's normal in Nepal. Also, the street side can be noisy, so if you prefer more quiet staying, ask for a room with a view to the inner yard (but no mountain view then).

It's a charming and stylish hotel not far from the lakeside. The room was spacious, with big windows and a mountain view. The hotel staff was very helpful in all matters. They provide free drinking water machines on all floors. The breakfast was delicious, and they make you quality coffee every morning - we greatly appreciate it!

Stayed in October 2024

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Amazing location within Pokhara, easy to reach everywhere. Incredibly helpful stuff helped with last minute taxi, laundry, booking bus to Chitwan. Loved the relaxed nature of the hotel. Huge comfortable rooms, great wifi, loved the coffee soap/shampoo bar and small touches. Breakfast outstanding.

Stayed in October 2024

This is the best place we ever stayed in Nepal. Very Europian and high standard of everything. Beautiful bathroom. AC also.. And hotel is Eco friendly which is nice! Super lovely staff at all the time specially the morning and night shifts ♡ we stayed over for 2 weeks and wish we never have to leave. Breakfast are very nice. They do very lovely filter coffee on 3 different types of roasting. Go and enjoy that ☺️

Stayed in October 2024

Just that one of the towels had a dirt spot.

The staff was super nice and helpful. The cero-plastic policy is a very nice a thoughtful thing, the breakfast is fine and they have very nice coffee and tea. is very well located.

Stayed in September 2024