The flooring could have been better, comfort room is not comfortable, old and dirty looking, no exhaust fan. Noisy room, theres a bar at the rooftop but they could've make the door soundproof so that it limits the noise, i can hear the steps in the stairs,flushing and water usage of toilet of other unit. Didn't give us towels, though we request it. Early morning someone is banging the door looking for toilet, if they have 24hrs security in each floor so that this will be avoided is much better.

The breakfast was good, location is very good if you want shopping and bars/restaurant.the bed was comfortable, value for money, They respond to your call if u ask immediately.

Stayed in January 2025

nice and clean

Stayed in September 2024

closets are little bit dirty and smelly

location on point…easy to find it…staff are friendly and helpful…view of the balcony in front of thamel bazar

Stayed in September 2024

Maintenance of the place is pretty average

Customer Service was excellent! Lovely and friendly people were at the reception, they made me feel really comfortable

Stayed in May 2024

Nothing

Everything

Stayed in February 2024

Very loud drum and base music from a nearby location till 4:00.am

Very friendly staff Very clean Commodious room

Stayed in February 2024

Everything is a bit old in general so I bit of investment to renew it would be great

The staff was very friendly and helpful

Stayed in January 2024

I like the location

Stayed in June 2023

locking of door is not good and not enough parking place .

easy accessible, room was good and little noise disturbance from out side .

Stayed in April 2023

Firstly, the location.Its quite inside the street wherein car/cab can't take inside the street.People who will arrived there, with their heavy luggages will struggle to get in there... Thankfully we had one trolley bag ,which we dragged all the way till the hotel. Secondly,the room, it was beyond my expectation.I chosed "Hotel Nana" because of good reviews. When we reached hotel.Rooms were not ready wherein I had mentioned our arrival timing in booking.com. I don't have problem if the room is small but atleast room maintenance should be upto the mark.Walls were low maintained & paint patches were coming out ,felt dust everywhere.The quality of the bedsheet was not so good.I felt like those bedsheets has been used since ages & ages. Washroom 🤯 not at all good.Tap was not shiny.Sink was not that clean.I didn't even feel like to keep my toiletry stuff on that sink.Shower dispenser was also not good.Didnt even feel like I was taking a shower.Soaps were used.It was not in a packet. After kathmandu,we went to pokhara.Room were so clean.Didnt even feel like to wear sleeper on the floor. Washroom fantastic & so clean.Soaps were in packet & fresh. Conclusion:I genuinely request the Owner to renovate your hotel.May be you keep watching the same place & staying there .So, you don't feel the need of the customers but to be very honest.Everything in the hotel was too old....I travel alot & have stayed many hotels.I chosed your hotel bcz of good reviews but we were disappointed with the condition of the hotel & room. But no doubt ,staff they are very good, helpful,humble & sweet.They are thoughtful, supportive & polite.Customers might come 2nd tym to stay at your hotel only because of your staffs not become hotel condition is good. Thank you.

What i like out there is ,all the staff members.No doubt,they were really good.They were humble, polite, friendly & supportive too. Infact ,when we were leaving.One of the staff member,i don't know his name.He is young & sits in the front office...He carried heavy trolley & assisted us till the main road because car are forbidden as the hotel is located quite inside the streets.... It was really thoughtful of him.Thank you so much.. Keep up the good work.😊

Stayed in March 2023

Everything was good but the water problem 😒😒 hope you guyz will work it out.... 🥰🥰 Loved the place

Everything was good but the water problem 😒😒 hope you guyz will work it out.... 🥰🥰 Loved the place

Stayed in August 2022

Friendly staff, great view from the roof top, amazing food at Nana ko Chana.

Stayed in March 2025

I have stayed at a dozen hotels in thamel . This was on the top of the list of best stays/experiences ever. The friendly and helpful staff were there for every need of mine. Thank you so much.

Stayed in March 2025

Washroom in good but can be better.

Liked the bar 🍸 uptop, And the hotel ambience.

Stayed in March 2025

Everything was excellent The food service room was very good

Stayed in February 2025

Reception staff was really bad...he don't know how to communication with guest.....not good welcome....if that STAFF SAGAR is there in Reception more than 80% guest will cancel for sure with his miss behaviour...request hotel nana to change the staff for the better future

Stayed in February 2025

broken fittings, bare concrete floor, mothballs placed all around the room and bathroom, (the room reeked of them.) no blanket supplied in December. (I asked for one and still didn't receive one) Very loud music on the roof directly above my room with screaming rowdy 'locals' until past 01h00. (loud music in Thamel is not unusual but I had asked when showed to my room what time the music quietened down and was told midnight.)

The bed linen was clean and the mattress very firm.

Stayed in December 2024

Service , staff, interior

It’s pretty decent for this price range with great view, nice ambiance and delicious food.

Stayed in November 2024

Good Hotel to stay and outstanding service for guests satisfaction with good view from rooftop and have amazing bar to have good 🥳drinks👍

Stayed in October 2024

The staff was very nice

the manager was very good helful

Stayed in October 2024

This was my first time flying to Nepal, I was kind of nervous at first. But HOTEL NANA completely made me feel like at home. I enjoyed my stay there. From the food, location, hospitality to all the staffs, I loved every bit of it. I really recommend this stay for everyone all around the world. You should give this place a try. Thank you HOTEL NANA. 🩷🩷🩷🩷

Stayed in October 2024

there was a cockroach under the bed toilet is worst nightmare for anyone serive is poor

Stayed in October 2024

the staff misbehave

very worst service

Stayed in September 2024

it is on centre Thamel. Easy to access everything and everywhere. Room has balcony so you can sit and see the out side view.

Stayed in September 2024