Perfect place to stay in Pokhara. Located very close to a lovely part of the lake. The staff were brilliant as was the accommodation and breakfast in the morning. Staff very helpful at speaking to arrange tourist bus to collect us at the end of the street rather than going to the bus station. Thank you for our stay.

Stayed in April 2025

Housekeeping should be faster than expected.

Breakfast was good but a bit more varieties would have been great. The items were limited.

Stayed in April 2025

Our stay was truly amazing! From the moment we arrived, the hospitality was exceptional. A special appreciation to Kriti Sharma who went above and beyond to ensure our trip was smooth and relaxing. Paudel and Laxman were also incredibly helpful, taking care of all our needs with a smile. The rooms were comfortable and the service was too good. Recommended for anyone visiting Pokhara!" Let me know if

Stayed in March 2025

Roof top terrace had great view but not set up for guests to use. Minimal seating and used to hang washing out.

Great location near lake. Friendly helpful staff.

Stayed in March 2025

The room was good and it have a balcony with a nice view over the lake and the mountains. The breakfast was good and Kriti and the rest of the staff was really nice and very helpful.

Stayed in March 2025

Nothing to dislike

Excellent location. Helpful staff, specially Indira at the desk.

Stayed in February 2025

Great hotel. Very comfortable. Excellent location near the lake and restaurants. On a side street next to more expensive hotels. No complaints here. Breakfast was decent. Would definitely use again.

Stayed in February 2025

Very helpful member of Staffs. Indira was very helpful she arranged our day tour that was very satisfying. Nothing is to much trouble for any member of staff. 10 out 10 Excellent customer Services.

Stayed in February 2025

Everything is fine except discount offered by Booking.com😊. Stay was comfortable

Behaviour of all staff and prompt response. Stay was comfortable and enjoyable.

Stayed in February 2025

Nothing.

Location was ideal. Right in the middle of the action but on a quiet side street. Comfortable room. Lift. Good breakfast.

Stayed in February 2025

The staff were amazing - Indira in particular was exceptional managing the front desk and proactively taking care of all my travel needs making me feel at home in Pokhara. Thanks also to Kreethi at reception and the catering team Shawn, Kassim and the rest. This is a great place to call home during your stay in Pokhara!

Stayed in February 2025

The location was brilliant, plenty of food places around. Great room with amazing views.

Stayed in January 2025

Its a well decorated hotel with good location near to phewa lake. Service was good as well as food.. Receptionist Miss Indira is a kind hearted person.. She was so helpful..

Stayed in January 2025

I think our room was right next to a club which had music going till 5am which made it hard to sleep. The bathroom had no proper drainage so the whole floor became soaking wet after each shower

Staff were very kind and helpful. We had a hike and they let us leave our bags in the lobby at no extra cost. Rooms were comfortable and clean - good value

Stayed in January 2025

Thanks ms.kriti She is very nice

Stayed in January 2025

One thing that I mention as a negative was about light coming from air conditioner, which was so bright that sometimes ruin our sleep at night. We couldn’t shed it as it was super higher :)) sometimes at night we heard noises which ruined sleep either. Other than that, we really enjoyed our stay at this hotel.

Officers, room size, cleanliness and its location were perfect. There was so kind and helpful officers. One of them was a girl named Kriti, who showed us so generous hospitality and kindful approach in our needs.

Stayed in January 2025

Staff seemed to use the room opposite in their spare time and it could be quite noisy when they were using their phone or chatting to each other.

Room 501 was on the top floor and had excellent views of the lake and mountains from both the sitting room and bedroom. The room was nicely furnished and staff replaced the towels each day. The buffet breakfast had a good range of Nepali and Western food. Indira and Kriti on Reception were very helpful and friendly. The waiter in the hotel was also very helpful and friendly.

Stayed in January 2025

nothing

Nice place and easy to go anywhere.

Stayed in December 2024

Need improvement of breakfast

Nice place, clean, Staffs good behaviour and room rate reasonable

Stayed in January 2025

Just an issue with sockets, you need to ask reception to bring a multi plug, but this is not the hotel issue, I’ve realized it is a common problem in Pokhara.

So helpful staff, clean and big room with terrace, very good breakfast! Enjoyed our stay!

Stayed in December 2024

Its perfect, but could be some difficulty for parking but they will help you out on that case.

Great room and quick response. Very near to the area.

Stayed in January 2025

Wonderful new year vacation stay with family. Perfect room with balcony and joint living room for family. Highly recommend for a family with small kids.

Stayed in January 2025

Hotel Portland truly exceeded every expectation. From the moment I arrived, the level of service was exceptional. Everyone was warm, professional, and attentive to every detail, making me feel genuinely welcomed throughout my stay. I stayed at various room adjusting to the needs of my group. The suite room at the toppest floor is definitely the nicest room out of every hotel I've stayed in Nepal. The room was spacious and immaculately clean. The modern decor and cozy ambiance created the perfect environment for relaxation. The bathroom, in particular, was a highlight—sparkling clean, well-lit, and equipped with essential amenities such as hairdryer among others. Every aspect of my stay was flawless, from the comfortable bedding to the seamless service. This hotel is a shining example of what hospitality should be. I can confidently recommend it to anyone looking for an impeccable travel experience. I’ll definitely return for another memorable stay! Hope to see you again Indira and team, again many thanks for the assistance with the room booking, Sarangkot tour, and last-minute airplane booking. It was truly the most wonderful stay.

Stayed in November 2024

All the staffs were really kind.The location was perfect. I enjoyed a lot.

Stayed in December 2024