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Reviews of Hotel Portland This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Lakeside Road, 33700 Pokhara, Nepal

#123 of 246 hotels in Pokhara

Guests' Choice

Review Score

Based on 548 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.7

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: January 27, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel staff was extremely cooperative. Would definitely book a stay again!

    Stayed in January 2024

  • Reviewed: January 25, 2024

    10
    Wonderful property with very nice staff
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Perfect location, very nice staff , clean room with comfortable bed, nice view from balcony,receptionist girl named indira was very helpful during our stay. Thank you so much for your wonderful service 😊

    Stayed in January 2024

  • Reviewed: January 21, 2024

    10
    Very good experience
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast area is little bit small

    Best hotel with friendly staff

    Stayed in January 2024

  • Reviewed: January 19, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    Beds are hard. Our shower head was spray sideways and made a mess. Our rooms didn't get cleaned early in the day, so we would come back and the room wasn't done yet, had to ask for more toilet paper, water, towels, somedays. construction happening across the road and loud.

    Staff very helpful with organising taxis and activities. Really good buffet breakfast. Great location, very nice inside.

    Stayed in December 2023

  • Reviewed: January 12, 2024

    9.0
    I really enjoyed my stay in hotel Portland. The staff are very helpful and cooperative.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The noise of the construction in front of the hotel

    The hotel is in a best location and the staff are very very helpful. I would like to specially thanks Ms Indira for her support and hospitality, she is a wonderful person and very kind. I left my camera by mistake in the hotel while checking out. Indira called and managed to send it back to me with night bus.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Good hotel, great location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Housekeeping didn't leave towels on 2 occasions. Once is an oversight, twice is a bit of a pain. The beds are hard, and some new fluffy pillows would definitely make for a better night's sleep

    The location is fantastic, 60 metres from the main strip. Great breakfast, different variations every day, and there was always plenty to choose from. Large room with balcony and the shower was great! Lots of hot water and good water pressure. The staff were helpful and pleasant. Overall, it's very good value for money

    Stayed in January 2024

  • Reviewed: January 5, 2024

    10
    Wonderful
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 4 nights

    Polite Behavior of Miss Sanyuu Sapota, Very co-operative , and supportive ,friendly by nature.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    7.0
    Good place
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit noisy

    Good location

    Stayed in October 2023

  • Reviewed: December 29, 2023

    10
    Stay was incredible, nice room with a view, breakfast selection was excellent, staff were really helpful and friendly.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The property is located in the centre of Lakeside and everything is near to the hotel.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    8.0
    Nice rooms and good location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pictures on booking. Com are very well done so don't expect that. On the Saturday night there was a lot of noise from a nearby bar so take ear plugs in case.

    Breakfast was very good. Indira on the front desk was very helpful. Good location, just off the main road and close to the lake. Comfortable and clean rooms with hot water

    Stayed in December 2023

  • Reviewed: December 28, 2023

    10
    Best location, awesome food, very welcoming reception and kind staff
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy late night music nearby pub on weekend

    Best location, awesome food, very welcoming reception and kind staff. Hotel is walking distance to fewa lake and rooms are nicely cleaned. Indira at reception did our warm welcome. She is very knowledgeable and provided all option to enjoy Pokhara in 2 days and as suitable to our group. Indira is very helpful in arranging our sightseeing day tour and adventure tour booking. I would really appreciate Indira for extra hour spent after her regular work and personally taken interest to plan and book our adventure activities sunrise at Annapurna mountain, hot air balloon, cable car, zeepline etc.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    Value for money
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It doesn’t have sound proofing on the doors opening in balcony and overlooking the city. We traveled on the Christmas Eve and until 12 AM it was very noisy due to the sound of band. It was like we are directly listening into the band. Also there is noise from city traffic which can be heard in night due to lack of sound proofing

    It’s a good building with good facilities

    Stayed in December 2023

  • Reviewed: December 18, 2023

    9.0
    Wonderful staff and great value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom and shower curtain were quite mouldy. The construction and bars across the road were quite loud - but this was no fault of the hotel, and didn’t bother us much.

    Amazing staff! There was always a helpful smiling face at the front desk and breakfast. They really made our stay wonderful. The buffet breakfast was also great.

    Stayed in November 2023

  • Reviewed: December 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly, helpful staff, rooms are clean. Good view of Phewa lake with mountain range from the rooftop.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    9.0
    Excellent hotel in Pokhara…
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Booking.com

    Stayed in December 2023

  • Reviewed: December 12, 2023

    9.0
    Perfect
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet bidets started working in the morning all of a sudden but that might be related to city power outage but we didn't inform as we were checking out anyway. Apart from this, everything was flawless. I will be definitely back and will recommend anyone visiting Pokhara to stay at this wonderful place

    Loved everything. Room, view, cleanliness were all top notch. The property is very well taken care of and gives a sense of luxury. The staff is super helpful, especially the lift staff, the restaurant staff and so on. I must particularly mention Indra at the front desk who gave us a warm welcome

    Stayed in December 2023

  • Reviewed: November 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything, the staffs were so helpful and polite, the location was close to everything and rooms were super clean! Will definitely be visiting again if we ever come back to Pokhara!

    Stayed in November 2023

  • Reviewed: November 27, 2023

    8.0
    Good hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bit noisy because in front of the hotel there are some workers building a house. On the other side some pubs with music until 11.30 pm.

    The receptionist, Indira, was amazing! She helped with everything and always smiling. Breakfast was also very good with multiple options. The room was big and the bathroom was enough.

    Stayed in November 2023

  • Reviewed: November 27, 2023

    8.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy environment at night and an active construction during daytime .

    Stayed in November 2023

  • Reviewed: November 25, 2023

    8.0
    Very pleasant with friendly staff !
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed are a little bit hard to sleep on.

    The location is great very close to restaurants the lake. Rooms are big and comfortable.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very helpful staff. Nice view from the roof. Good breakfast.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Very well trained staff. Excellent

    Stayed in November 2023

  • Reviewed: November 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to complain about

    Great place to rest after strenuous trekking. The room was comfortable, clean and well-equipped. Very kind staff. Localisation is a big advantage of the hotel. Nice rooftop view as well.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet was a little dirty, sink was leaking and the shower was full of dust

    Really comfortable bed

    Stayed in November 2023

  • Reviewed: November 18, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast food options can be better but it was good

    Good location good room Excellent staff especially Ms Indira and Mr Mohan and other house keeping staff as well

    Stayed in November 2023

Showing 76 - 100

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