Reviews of Potala Guest House This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
P.O Box 5390, Chettrapati, Thamel, , Thamel, 21218 Kathmandu, Nepal
#321 of 432 hotels in Kathmandu
Guests' ChoiceReview Score
Based on 115 hotel reviews
7.2Score breakdown
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Cleanliness
7.5
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Comfort
7.5
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Location
8.8
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Facilities
7.3
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Staff
8.1
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Value for money
7.5
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Free Wifi
9.0
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Reviewed: March 10, 2025
Dechen
Bhutan1 review8.0“Overall is good”- • Business trip
- • Group
- • Standard Single Room
- • Stayed 3 nights
no continue hot water
both are good
Stayed in March 2025
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Reviewed: December 6, 2024
Jo
United Kingdom11 Reviews8.0“Clean and comfortable room and quiet at night …will stay there again”- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Easy access and good position Clean and easy to leave luggage Great cafe on site
Stayed in November 2024
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Reviewed: September 27, 2024
Asim
United Kingdom2 Reviews8.0“Very pleased”- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 1 night
Staff very helpful and attentive, especially Supriya on reception
Stayed in September 2024
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Reviewed: June 23, 2024
Jonas
Norway2 Reviews8.0“Wonderful stay for 3 weeks. The restaurant has a modern design with good food.”- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 21 nights
- • Submitted from a mobile device
The madras was a little dirty, but the linen and the cleaning was perfect.
The staff is incredible, and I felt very safe. They weee always helpful and friendly.
Stayed in June 2024
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Reviewed: June 19, 2024
Sangay
Bhutan1 review8.0“Good stay”- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
I liked everything
I didnt eat there
Stayed in June 2024
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Reviewed: May 25, 2024
Eka
Australia3 Reviews7.0“Good value for money”- • Leisure trip
- • Travelers with friends
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Standard rooms are old & basic
Location is perfect & staff are very helpful, restaurant is good.
Stayed in May 2024
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Reviewed: May 17, 2024
Rinzin
Bhutan1 review8.0Very Good- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Excellent breakfast
Stayed in May 2024
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Reviewed: May 16, 2024
Eka
Australia3 Reviews7.0“All good, but I wouldn’t go there again”- • Leisure trip
- • Travelers with friends
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room was very basic
The entrance & restaurant are newly renovated, but our room was very basic.
Stayed in May 2024
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Reviewed: April 7, 2024
Khushwant
India8 Reviews7.0“Overall it was good but not that economical if you have to stay longer for work.”- • Business trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
No hot water kettle in room, bit expensive for the services they provide
Clean and well maintained property, friendly staff
Stayed in January 2024
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Reviewed: January 20, 2024
Rt
United Kingdom9 Reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Solo traveler
- • Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
"Overall, my stay at the Okay Hotel was average. While it wasn't brilliant, it also wasn't terrible. The staff was decent and the facilities were satisfactory. However, there was nothing particularly outstanding about the hotel. It served its purpose for a short stay, but I wouldn't necessarily choose it again in the future."
Stayed in January 2024
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Reviewed: December 26, 2023
Sujal
Nepal1 review6.0“It is good but not as per expectations”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Room could have been better and attached bathroom need to improve
Breakfast is average and location was good
Stayed in November 2023
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Reviewed: December 1, 2023
Peter
Australia23 Reviews8.0“Staff at Potala go out of their way to make your stay pleasant and comfortable.”- • Leisure trip
- • Travelers with friends
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Some late night noise nearby
Very good location, clean room and very helpful staff
Stayed in November 2023
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Reviewed: July 17, 2023
Trevortxt
Nepal17 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The place is upgraded and clean and tidy Our rooms were on the top floor. It was new and it had everything,except, the fan didn't work, the TV didn't turn on because it had no proper remote. It had water glass but no water in it. So I'm really dissatisfied with these things. Saw one cockroach in the room and lots of mosquitoes. Didn't have a proper sleep either. But the people working there are really helpful and corporative
Stayed in July 2023
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Reviewed: July 12, 2023
Alexandre
Switzerland5 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Street Noise
Location
Stayed in July 2023
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Reviewed: April 30, 2023
Melissa
Nepal1 review8.0Very Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
The staff were very friendly and helpful. the room was decorated beautifully and it was very clean. The location was perfect.
Stayed in April 2023
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Reviewed: January 7, 2023
Alexandra
Indonesia3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The place to be when you arrive In Kathmandu. Close to everything. All the staff is super welcoming and helpful. I will go back
Stayed in December 2022
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Reviewed: January 4, 2023
Tariq
Saudi Arabia74 Reviews14 helpful votes6.0“Short Stay”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The wether was cold but no heater in the room. No hot water in the bathroom.
Clean room, the location and helpfull staff
Stayed in December 2022
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Reviewed: March 31, 2025
Sagar
United Kingdom3 Reviews1 helpful vote4.0Disappointing- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The old man at the front desk was rude.
Location and ambience
Stayed in March 2025
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Reviewed: March 10, 2025
Chakrabarty
Bangladesh1 review1.0“I booked by using of Booking.com apps. I didn’t get the room which I booked. I was there for only 1hour and I left. I pa”- • Leisure trip
- • Travelers with friends
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
I booked by using of Booking.com apps. I didn’t get the room which I booked. I was there for only 1hour and I left. I paid for my room and tell them to provide me check out documentation they behave bad to me. Then one of the manager said their system is down so they will send me check out documents by WhatsApp or email and I didn’t get yet. Front view is just nasty not like that. Seems so clean but it’s just a waste of money. I have paid for 1day 60$ and they said no refund possible I said I will speak booking.com.
I booked by using of Booking.com apps. I didn’t get the room which I booked. I was there for only 1hour and I left. I paid for my room and tell them to provide me check out documentation they behave bad to me. Then one of the manager said their system is down so they will send me check out documents by WhatsApp or email and I didn’t get yet. Front view is just nasty not like that. Seems so clean but it’s just a waste of money. I have paid for 1day 60$ and they said no refund possible I said I will speak booking.com.
Stayed in March 2025
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Reviewed: March 5, 2025
Sagar
India3 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Location, cleanliness and the staff
Stayed in February 2025
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Reviewed: January 9, 2025
Michael
New Zealand17 Reviews6 helpful votes10“peaceful stay”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 1 night
Namaste, nice room, nice view from rooftop, very friendly and helpful staff, always going the extra mile, good food, safe storage, had a great breakfast on new years day. Thank you:) I stayed there for 11 days, before and after the Mount Everest base camp track. I booked my flight to Lukla on the Hotel Entry, too.
Stayed in January 2025
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Reviewed: September 23, 2024
Angela
United Kingdom2 Reviews10“Friendly, professional, welcoming, and very comfortable.”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
We liked everything.
I stayed here more than 30 years ago, before the earthquake and when I looked it up online I was delighted that it was still there. I always remembered that it was a nice place - a bit better than some of the cheaper lodges/hotels, and because I was familar with it, I booked for my daughter and I, who I was meeting there. The photos looked great and we were not disappointed. Maybe, due to the new building work that had went on, the hotel had been upgraded and in great condition. We extended our stay for an extra day and will be staying there at the end of our holiday again. The staff are lovely, very helpful and speak good English, which made every transaction and enquiry fluid. I highly recommend The Potala Guest House.
Stayed in September 2024
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Reviewed: August 17, 2024
Sunil
Nepal1 review10Exceptional- • Business trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
⭐⭐⭐⭐🌟
Stayed in August 2024
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Reviewed: July 29, 2024
Sharma
India1 review3.0Poor- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 1 night
Rooms
Location
Stayed in July 2024
