Skip to main content
  1. Hotel reviews homepage
  2. Nepal hotel reviews
  3. Pokhara hotel reviews
  4. Reviews of Hotel Santana

Reviews of Hotel Santana

Lakeside Road, 33700 Pokhara, Nepal

#136 of 246 hotels in Pokhara

Guests' Choice

Review Score

Based on 80 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    7.9

  • Staff

    9.0

  • Value for money

    9.1

  • Free Wifi

    5.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 15, 2025

    9.0
    Great budget option for north lakeside.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe a desk/workstation in the room would be nice, but that's asking a lot for this price. There is always the roof terrace and a place next to the office if you need to work at a table. The rear windows in my room need replacing I think and some of the beds are hard. The internet can be a little slow and even on and off depending on where you are in the guesthouse.

    It's always a pleasure to stay at Santana when I'm in Pokhara. Surya, the owner, is very helpful and professional, and the place is very clean. It's a great budget option in North Lakeside. It's a little away from the main road, so it's quieter at night than many options. There's a rooftop terrace. You can fill water your water bottle in their kitchen too. The water is solar-heated but there is an option to ask the owner to turn on the geyser. Bear in mind it's a budget option so don't expect a 5-star hotel, but all you'd expect/want from a budget option. There is no food option, but you have no shortage of those around here. The owner and his family and lovely and totally trustworthy. You can feel safe and looked after at Santana.

    Stayed in March 2025

  • Reviewed: February 4, 2025

    8.0
    Lovely rooms and always cleaned
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    Lovely rooms, decent price, and experienced tours available. Overall a very good hotel in an excellent location. I only left because I found an apartment with 'low season deal' (access to a kitchen!).

    Stayed in February 2025

  • Reviewed: September 19, 2024

    8.0
    Good place for the price
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Good value for the price (I took a private room with common bathroom) The owner is very nice I booked a bus ticket back to Pokhara through him (company Newroad travels & tours) and everything went fine

    Stayed in September 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    i liked everything. notging to complain

    very clean place, nice and helpful owner and stuff,rreally nice surrounding: buddist temple cheap reataurants, rooftop relax place, comfortable and clean rooms,

    Stayed in April 2024

  • Reviewed: March 5, 2024

    9.0
    We loved to stay here!
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Some minor details from the description didn't always match with the place. For example, we had booked a room with view of the lake, but our room didn't really have one. It also said that there was a kitchenette, but there wasn't. Anyway, as I said, minor details that in the end don't matter that much. I'd still recommend staying here as you get a good room for a nice price.

    What you get for the price is great. The rooms are big and it is really cool to get your own bathroom for such a low price. We felt very comfortable here at the end of the journey. The owner was very kind and wanted to help us with everything.

    Stayed in February 2024

  • Reviewed: October 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the room mattress had a dent.

    Property is good. We had booked 3 rooms. Every morning we got warm water for bath

    Stayed in October 2023

  • Reviewed: September 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Very nice location, very nice owners! Very good value for the price. Perfect for low-budget pack packers!

    Stayed in August 2023

  • Reviewed: August 2, 2023

    9.0
    Nice hotel in a quiet place
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Quiet place with good lake view. There’s everything you need around. Love this family. You’ll see complete perfection on the kitchen, like nowhere else!

    Stayed in July 2023

  • Reviewed: June 21, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    the bathrooms were very small and shared between 6 rooms, but they do the job

    Great location in the center of Pokhara lake side! A great price private room, cheaper than some of the hostels. The private rooms are well sized and the roof terrace is nice to have

    Stayed in May 2023

  • Reviewed: April 18, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Basic but confortable accommodation. Good value for money. They have a wide range of activities around the area and further at very affordable prices and good services. I booked with them a 2N3D to Chitwan (which went really well) half the price I saw at other places and online.

    Stayed in April 2023

  • Reviewed: September 2, 2022

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The host and the team were very friendly. Everything was clean and the room was big.

    Stayed in September 2022

  • Reviewed: July 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Room was quite clean. Humble staff members. Cheap price

    Stayed in July 2022

  • Reviewed: June 14, 2022

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Best price

    Stayed in June 2022

  • Reviewed: April 16, 2022

    8.0
    it was clean at good location and friendly staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    no card accepted you must have cash.

    Stayed in April 2022

  • Reviewed: April 16, 2022

    9.0
    hidden gem
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom need to renew for the rest every thing was good

    location and host was good person

    Stayed in April 2022

  • Reviewed: April 10, 2022

    9.0
    Amazing Hotel
    • Leisure trip
    • Travelers with friends
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Their behaviour & service

    Stayed in January 2022

  • Reviewed: February 17, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Showers and toilets not clean You barely see the staff

    Good price Well located

    Stayed in February 2025

  • Reviewed: December 3, 2024

    10
    Fantastic!
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing :)

    The family of the hostel was incredible kind and helpful . Always a smile and wishing me a beautiful day. The room was clean and if I needed something they arranged it for me immediately. Very happy with the location, only a view minutes from the lakeside with all the restaurants.

    Stayed in November 2024

  • Reviewed: June 26, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Nice room, comfortable bed, beautiful view from terrace on rooftop

    Stayed in June 2024

  • Reviewed: May 22, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Sometimes the hot water can only be available during day time (happened once during my stay), and the WiFi is not very reliable. The restaurants nearby have good WiFi though if something has to be done.

    This place became my home in Pokhara for almost 2 weeks. A simple and very affordable room, friendly and helpful family, plenty of privacy, excellent location. The room has a fan, shower has hot water. The terrace has nice views over the lake and there's a monastery that offers yoga classes just up the hill. One-two minute walk to several great breakfast places that offer healthy and organic food. The owner is happy to have a chat with you and can also arrange different activities and tickets for you, such as Annapurna cable car and bus tickets, very convenient! I am happy I stayed there.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Highly recommended anyone to stay here! Also rock climbing gym is across the road which is great.
    • Leisure trip
    • Solo traveler
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much to say! The place is great. There was a slight scent in my bathroom which I didn’t love but no real complaints.

    Amazing staff. Family owned and operated. They are so welcoming and loving. Hot water and shower is great! Room is perfect size and I personally love a harder bed which this place had so happy with that. Easy to organise guides, cars etc.

    Stayed in May 2024

  • Reviewed: April 20, 2024

    10
    I enjoy it it's very good local good staff good owner
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location staff owner environment room...etc

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    I’ll come again!
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Awesome owner and great located

    Stayed in April 2024

  • Reviewed: December 10, 2023

    1.0
    Not recommended
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    😉 They politely asked me to leave. No reason.

    it’s okay.

    Stayed in November 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!