Wash/replace the shower curtain. They smell sour at the bottom after some time.

The staff is great, everyone is very helpful and friendly.

Stayed in April 2025

Complimentary gym access was great.

Stayed in April 2025

The staff was indeed very helpful and I want to thank the following who helped me Mr Bedant, Mr Fatak, Mr Prem and Mr Diwas. When you are at the hotel, please look for them. Thank you again I shall see you soon!

Stayed in April 2025

I like everything about my stay.

The service, the rooftop and breakfast.

Stayed in February 2025

Very friendly and attentive staff. Good food and amazing view from roof top bar/cafe/pool area. I spent over a month there and really felt at home and taken care of.

Stayed in September 2024

The shower had hot water and good water pressure, but with just the half wall, the floor flooded.

Situated on a main street with a few restaurants nearby. It's an an easy cab ride to Durbar Marg, Thamel, and the airport. The room and specifically the bed were very comfortable. The breakfast buffet had variety and offered an omelet station and coffee machine. The rooftop bar and infinity pool are lovely, with a great view of the city and friendly bartenders.

Stayed in September 2024

Comfortable, large rooms. Clean and tidy. Great views of the city.

Stayed in August 2024

A little noisy from the restaurant/club if you want an early night, need to take a car to get to Thamel area

Breakfast was outstanding, healthy choices for vegetarians and non veg alike. Staff was beyond gracious, welcoming and helpful! Special thanks to Bedant and the front desk staff, everything with a warm smile, amazing welcome to Kathmandu! You can swim in the pool overlooking Kathmandu! Comfortable beds and hot showers!

Stayed in May 2024

Great location. Staff were very polite and helpful.

Stayed in November 2023

All good

Super friendly and helpful staff - they were awesome!

Stayed in December 2023

Nothing in particular.

Breakfast was nice. The staff were very friendly and nice. The hotel is in good location.

Stayed in November 2023

The AC unit was blowing right over our head (over the bed) it was quite uncomfortable even on low setting. We got the facility for the pool but the water was so cold, we did not get to use it. The hotel advertise a fitness room but it's not actually in the hotel and was closed during our stay.

The friendly and helpful staff, the clean rooms, the roof top restaurant. We liked how quiet our room was and how quick staff was to help us with anything we needed. We liked the wide selection at breakfast.

Stayed in November 2023

Service!

Great Location , Great setup of BAR . Friendly staff .

Stayed in September 2023

Great

Stayed in October 2023

All the staff were very helpful. Thanks guys

Stayed in September 2023

This unique hotel is clean, comfortable and quaint with exceptional staff. Our family loved the rooftop lounge and pool.

Stayed in July 2023

The service at this hotel is par excellence. The staff are beyond amazing and would do everything in there capacity to make your stay way more comfortable. Special mention to the front desk staff abhishek who went out of the way, to arrange cabs, fx or whatever was requested for me. 10/10 to every member of the staff

Stayed in March 2023

nice, clean and very friendly staff! the pool on the top was great ! foods in the restaurant also good. I was twisted my foot badly, hotel of staff gave me a lot of help and really appreciate that . I highly recommend this hotel .

Stayed in March 2023

I can’t think of anything we disliked. we had a wonderful visit to Nepal.

The property and staff were fabulous. We were treated like royalty the minute we entered the hotel.

Stayed in February 2023

We liked everything in this hotel - breakfast, our deluxe room and spa service. Hotel Staff is exceptional. Everyone was very friendly and helpful, that made our stay very comfortable. Thanks to all employees, and special thanks to Sujen Roman for the best coffee in the morning.

Stayed in February 2023

the view was nice from rooftop restaurant

Stayed in February 2023

loved everything about this property.

Stayed in October 2022

Hotel Shambala was one of the highlights of our visit to Kathmandu. The hotel was well situated with easy access to the city centre, and has good sized rooms, a wonderful rooftop restaurant, bar and pool, and top class international and local cuisine. Above all, Shambala made us feel immediately at home with its dedicated and friendly staff. Notably Rusha, Swastika and Prem at the front reception we’re especially professional, courteous and helpful. I would thoroughly recommend Hotel Shambala to anyone visiting Kathmandu.

Stayed in September 2022

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