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  4. Reviews of Hotel Shanker-Palatial Heritage Kathmandu

Reviews of Hotel Shanker-Palatial Heritage Kathmandu This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Lazimpat, Lazimpat, 44600 Kathmandu, Nepal

#156 of 428 hotels in Kathmandu

Guests' Choice

Review Score

Based on 586 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.9

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: May 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 4 nights

    Great

    Stayed in May 2023

  • Reviewed: May 4, 2023

    9.0
    A nice stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    The view from the window to the backyard. Also, the air conditioning in the room let water in and the room smelled a little when we came. We stayed again but in another room and there was not the same issue.

    A nice, old hotel with cosy atmosphere. Beautiful interiors and the hotel is also a popular wedding avenue. Within walking distance from Thamel and quite short drive from the airport. I liked to stay here with the family - very safe and convenient option away from the hustle but still close enough to everything. We liked the variety in the breakfast. Staff was tentative and they arranged rooms next to each other as we requested.

    Stayed in April 2023

  • Reviewed: May 2, 2023

    10
    Very comfortable stay with staff that are exemplary.
    • Leisure trip
    • Couple
    • Heritage Suite - Free Airport Transfers, Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location. beautiful property. fuses the old with the new seamlessly. lovely and ever helpful staff.

    Stayed in May 2023

  • Reviewed: May 1, 2023

    9.0
    Great hospitality in a lovely historic building
    • Leisure trip
    • Couple
    • Royal Suite - Free Airport Transfers, Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    The bar was a bit quiet, but perhaps that was just bad timing.

    The hotel has so much character and history. Such a change from generic chains! The building is beautiful, the staff incredibly helpful and friendly. We had a premier suite which was lovely. It was like having a luxury apartment. Room service was great - the food wascdelicious and good value. The pool and the garden are oases of calm in the middle of busy Lazimpat - a quick taxi ride to Thamel and all the sights of Kathmandu. One day the travel desk organised a car to take us to Bhaktapur which was fabulous. Everything seemed affordable and efficient here. Highly recommended!

    Stayed in April 2023

  • Reviewed: April 30, 2023

    9.0
    I had a nice stay
    • Business trip
    • Solo traveler
    • Heritage Suite - Free Airport Transfers, Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted from a mobile device

    night f&b room service unavailable

    great ambience

    Stayed in April 2023

  • Reviewed: April 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights

    Bath room door knob was bit tight (difficult to open the door). We forgot to inform them about this. May be they will fix it.

    All Fine. Everything is good.

    Stayed in April 2023

  • Reviewed: April 28, 2023

    8.0
    good location, good service.
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 4 nights
    • Submitted from a mobile device

    short walk from Thamel but avoids city noise. very good breakfast and good coffee.

    Stayed in April 2023

  • Reviewed: April 27, 2023

    9.0
    Peaceful and relaxing
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night

    nothing to note

    Room was really spacious, clean and comfortable. Pool is lovely but i sat mostly in the garden, which was so peaceful and perfect for what I needed.

    Stayed in April 2023

  • Reviewed: April 27, 2023

    9.0
    nice stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights

    Food

    overall

    Stayed in April 2023

  • Reviewed: April 27, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    Not hotels fault, just be aware taxi’s that pickup at the hotel charge a premium. Go on the street and save yourself 20-30%

    Great location that is easy walk to central sights. Beautiful location and grounds. Staff helpful and welcoming. Clean and comfortable rooms. Pool is a lovely oasis to escape the city.

    Stayed in April 2023

  • Reviewed: April 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Heritage Family Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 4 nights
    • Submitted from a mobile device

    We were on 5th floor and 7th floor. The rooms are good. Recently renovated. The suite is spacious.

    Stayed in April 2023

  • Reviewed: April 21, 2023

    9.0
    Had a restful and comfortable stay at Shanker with great service and tasty food!
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    Thought my room would’ve been a little bigger or have a small sofa instead of chairs. But, it was comfortable and clean. TV could have better channel management (there are duplicate channels - not sure why).

    Breakfast buffet was great. It was a little pricey, but I enjoyed the food and the accessibility. Service was fantastic too. All the employees were excellent. Very kind and accommodating. Great restaurants nearby in walking distance.

    Stayed in April 2023

  • Reviewed: April 19, 2023

    8.0
    Very Good
    • Family with young children
    • Deluxe Twin Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted from a mobile device

    View from room

    Garden with pool and nice restaurant.

    Stayed in April 2023

  • Reviewed: April 19, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted from a mobile device

    Delicious breakfast with plenty of food options!

    Stayed in April 2023

  • Reviewed: April 18, 2023

    10
    One of the best hotels we have stayed in. Excellent value for money.
    • Couple
    • Deluxe Twin Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    Reception could be more friendly and helpful.

    Room, comfortable, well appointed and clean. Gardens and pool. Breakfast room, bright and spacious, good food and service.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Heritage Suite - Free Airport Transfers, Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted from a mobile device

    na

    building and facilities. breakfast was great.

    Stayed in April 2023

  • Reviewed: April 14, 2023

    10
    Delighted
    • Leisure trip
    • Group
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    Pricing can be more reasonable

    The staff went out of the way for a last minute request for a birthday cake for my brother. Delightful experience

    Stayed in April 2023

  • Reviewed: April 12, 2023

    9.0
    Excellent value for money.
    • Leisure trip
    • Group
    • Deluxe Twin Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights

    Staff were delightful and extremely helpful and courteous. Excellent breakfast options. Spacious bedroom. Great massages.

    Stayed in March 2023

  • Reviewed: April 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 1 night
    • Submitted from a mobile device

    Staff is good

    Stayed in April 2023

  • Reviewed: April 9, 2023

    9.0
    A lovely stay in a character hotel full of charm, calm and wonderful staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing comes to mind.

    The staff were amazing, very friendly and efficient. The location was an oasis of character and calm in a hectic city. The restaurant food was lovely and the buffet breakfast was varied for all tastes. The pool and garden area was very restful.

    Stayed in April 2023

  • Reviewed: April 8, 2023

    9.0
    Perfect place
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 2 nights
    • Submitted from a mobile device

    Main thing is perfect locations. the atmosphere anf the ambience is quiet satisfactory and pleasaNt.

    Stayed in April 2023

  • Reviewed: April 5, 2023

    9.0
    We stayed for 2 short periods, a week in total, the staff are so helpful and friendly and overall the Shankar is an oasi
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to mention

    we loved the garden and pool area, and the internal architecture. The staff were exceptionally polite, warm and helpful.

    Stayed in March 2023

  • Reviewed: March 26, 2023

    10
    Remarkable Stay
    • Leisure trip
    • Couple
    • Heritage Suite - Free Airport Transfers, Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights

    The police academy is near and they to a trumpet event every morning at 6am.

    Location is near the old town in a silent and protected area. Couldn't be better. Pool with service and a nice cake-selection. The room is very good. There were multiple events in the beautiful garden. E.g. weddings and photo shootings.

    Stayed in March 2023

  • Reviewed: March 24, 2023

    10
    Love our stay here
    • Leisure trip
    • Family with young children
    • Heritage Suite - Free Airport Transfers, Early Check-in & Late Check-out by 2 Hrs
    • Stayed 4 nights
    • Submitted from a mobile device

    Tv apss didn't really work. Then it was a bit slow navigating in YouTube

    Big comfortable beds. Quiet at nights at least

    Stayed in March 2023

  • Reviewed: March 24, 2023

    8.0
    nice hotel to relax before and after a treck
    • Leisure trip
    • Couple
    • Deluxe Double Room - Early Check-in & Late Check-out by 2 Hrs
    • Stayed 3 nights
    • Submitted from a mobile device

    hotel needs a lot of tender love and care. it s a bit run down. although beds are very confi as well the have a lot of weddings and they are loud ( some more than others) . the good thing is they normaly finish by 10.30 pm

    very nice vintage hotel rooms are big bathrooms are very clean. hotel garden and pool superbed. the staff very very helpfull and friendly breakfast plentiful and varyed we ate dinners at the restaurant and food was fresh and really tasty

    Stayed in March 2023

Showing 151 - 175

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