While taking shower, there would be blockage abd water spilled all over bathroom.

Location, room, roof top restaurant

Stayed in January 2025

The food was mediocre

The staff were so friendly and Kamal was Exxon organising everting for us

Stayed in February 2025

The hotel is located near a forested area, but we were unable to navigate our way there to enjoy a peaceful walk. Apart from that, there is nothing to dislike and a lot to admire at this hotel. It is also a short distance from the airport but we were undisturbed.

This is more of a business type of hotel - very clean, modern and spanking new. It is clearly an upmarket venue and is a haven from the main street which is some distance away, therefore immune to traffic noise.

Stayed in January 2025

Everything is excellent and staff is very helpful and kind

Stayed in November 2024

It is very new hotel and very well renovated. All facilities are in good conditions and the staff are extremely friendly and helpful.

Stayed in December 2024

very good hotel, good location, friendly and helpful stuff, very good spa, amazing food, good and clean room

Stayed in May 2024

Nothing!

The hotel exceeded .y expectations. Excellent value for money. Staff were extremely attentive. Room was superb - including the huge bath and rainfall shower and separate toilet. The breakfast buffet and dinner menu were fabulous too.

Stayed in February 2024

Expected more people on the rooftop bar on a Saturday night but it was quite empty.

Cleanliness, staff behavior, decent breakfast. It was value for money.

Stayed in February 2024

Really great room

Stayed in February 2024

Nothing much to complain. Rooftop staff, especially the manager needs to be a bit more polite. Staffs at reception were excellent and professional but I see some communication issue with roof top staffs. Even though it would close at midnight, and we were there 20-30 mins early on, it was a sort of drama about whether we can order drinks or not. I hope this would be sorted out in future.

It was the perfect hotel for our stay in chitwan. Staffs were friendly, room was clean and everything was just wow. I’ll definitely stay in this hotel when I am in chitwan.

Stayed in January 2024

The internet needs improvement in speed and reliability. I was working remotely and realized it's not the best place to work from. Soundproofing is poor perhaps die to thin walls (or had exceptionally noisy neighbors). Thankfully however the staff tried to address this and moved me to another room. There were stains on carpet, armchair and bathroom blinds. Would be great if some deep cleaning is done occasionally. Not all light switches work and a few were broken. They need to be fixed. Lack of a fridge surprised me although the room design had allocated space for it. Breakfast is generally good but would benefit from improvement with a wider range. Brewed coffee should be added to the breakfast for a better experience.

I was pleasantly surprised to discover this new addition of luxury hotel in the town. Aside from the usual suspects - the tourists, this place is also ideal for Nepali expats who are accustomed to western lifestyle. I liked the interior decor - the choice of colors is great and is tastefully furnished. Located in a quiet neighborhood yet close to the city center (within walking distance to supermarkets), the hotel offers swimming pool, gym and spa as well. The food at the restaurant on the ground floor has an excellent Nepali Thali. A wedding event was underway when I checked in, so I understand this hotel may be a popular spot for events. My room was facing a park (perhaps this was of Nepal army, not open to public), and the ambience was quiet with a nice, partial view of the city below Bharatpur heights. The service is good. All the staff encountered during my stay, from reception to restaurant to housekeeping, had a service mindset and were willing to help and make your stay comfortable. I booked through booking.com on a discounted rate. I am satisfied with my stay as it was a good value for money.

Stayed in December 2023

A waiter put a plastic water bottle on the table for dinner and poured it in our glasses before we could react. Plastic water bottles are a pest in nepal, the pollute the landscape everywhere. Other hotels offer filtered water in reusable glass bottles, I very much prefer this way. And of course I had to pay for that unwanted water bottle. This behaviour should change.

Breakfast was very good. Value for money was extremly excellent.

Stayed in November 2023

I couldn’t fault anything

Exceptional Experience! My stay at this hotel was nothing short of extraordinary. From the moment I stepped in, the staff enveloped me in warm hospitality. The reception was seamless, and the check-in process swift, thanks to the efficient and friendly front desk team. The room was a haven of comfort and style, meticulously clean and tastefully decorated. The attention to detail was impeccable, making it evident that guest comfort is a top priority.

Stayed in November 2023

Amazing stay.service was great

Stayed in November 2023

Facility

The staff

Stayed in September 2023

The room overall is considered clean, but there was dust on the bedside table. They didn't provide face towels, even after requesting them multiple times. It's a 30-minute driving distance from the National Park.

The staff is very friendly, and the lobby offers a great view, overlooking the cityscape. The evening sunset view is particularly beautiful. While the room may not have a view of the sunset, it faces a large forested area, which is also a fantastic sight. The breakfast is plentiful and delicious.

Stayed in September 2023

South Indian cusine

Nice hospitality

Stayed in October 2023

Nothing comes to mind ..other than be careful with the bottle of water that's routinely poured out as you start a meal in the restaurant , this is charged , not free ,and at about 4 times the usual price .

It was a beautiful hotel and my room was superb , attractive , extremely comfortable with great facilities and everything of top notch quality . Lovely big windows gave views around and a roof top swimming pool ,restaurant , and attentive staff completed the ambience.

Stayed in October 2023

there is not refrige.

Stayed in August 2023

I recently stayed at this hotel and had a wonderful experience. The hotel itself was clean, well-maintained, and had a cozy atmosphere. The staff made my stay exceptional. Sagar, Ram, and Binayak went above and beyond to ensure my comfort and satisfaction. They were friendly, attentive, and knowledgeable, providing excellent customer service. Now, let's talk about the food. The hotel's culinary offerings were simply delicious. The variety of dishes available was impressive, and each meal was expertly prepared and presented. I thoroughly enjoyed every bite. I highly recommend this hotel for its fantastic food and the incredible service provided by the Team.

Stayed in June 2023

Clean. Modern. Very comfortable. Excellent staff. Very good food.

Stayed in June 2023

The access to the property is little tricky.

The property is spacious and grand.

Stayed in June 2023

There is no sleeper for bathroom

Stayed in May 2023

bathroom, why does it have open windows?

clean and service

Stayed in April 2023