Street No. 38, Pratati Marg Jarebar, Lakeside, 33700 Pokhara, Nepal
#107 of 242 hotels in Pokhara
Guests' ChoiceBased on 59 hotel reviews
8.0Cleanliness
8.9
Comfort
8.9
Location
8.1
Facilities
8.1
Staff
9.0
Value for money
8.2
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: December 26, 2024
Konica
IndiaThe air conditioner in our room made a lot of noise and the cooling was super slow. Sometimes it's fine because it can get quite cold, but overall it's an issue that can be avoided.
It's a new hotel, and the rooms are really huge which is a big plus. The rooms were extremely clean and well -maintained, and the staff was very friendly and hospitable. The breakfast was also really good.
Stayed in December 2024
Reviewed: November 30, 2024
Indre
LithuaniaBreakfast is served in a somewhat unusual manner – tables are served one at a time, so if you come for breakfast, you might have to wait quite a while, even though the breakfast is the same for everyone, with no options to choose from. My breakfast was served with a hair in the plate, and when both the waiter and I noticed it, he simply removed the hair in front of me, said it was a kitchen mistake, and walked away. The bathroom is very small, so when showering, everything ends up wet.
This hotel is situated in a peaceful area, yet it is conveniently near the lake and the restaurants. The service is friendly, the beds are cozy, and the rooms are spacious enough.
Stayed in November 2024
Reviewed: March 31, 2024
Rama
United Arab EmiratesGood property at affordable rate. Staff are amiable and cooperative 😊
Stayed in March 2024
Reviewed: January 20, 2024
Anne-katrin
Germany-
Very friendly staff, hotel rooms well equipped and new. Very comfortable. Breakfast was very delicious, good quality and fresh. 15 min walk to lakeside. Would definitely recommend this hotel!
Stayed in January 2024
Reviewed: December 25, 2023
S
IndiaToilet. Horrible!! I have never seen such small and stupid shaped toilet ever. I stayed in Room no 204. Would be guests must check the toilet before choosing the room.
Location, cleanliness, room size, staff behavior.
Stayed in December 2023
Reviewed: November 3, 2023
Jessica
AustraliaStaff were very helpful, especially the young lady on front desk - she was very kind and went out of her way to assist in any way.
Stayed in November 2023
Reviewed: October 28, 2023
Amit
IndiaShould accept Indian Currency also.
Very good in every aspect...
Stayed in October 2023
Reviewed: October 23, 2023
Anastasia
RussiaThe room was smaller than I expected, swimming pool was cold, beautiful terrace on the roof is a private territory and other don’t have any facilities with a good view.
Nice, clean, comfortable, good location
Stayed in October 2023
Reviewed: September 6, 2023
Calliea
United StatesBeware that lobby level has many mosquitoes.
Brand new hotel, great shower, nice view of the lake
Stayed in September 2023
Reviewed: May 14, 2023
Divyesh
QatarBrand new property. very clean and friendly staff. Breakfast is made to order.. so allow some time.. location is say 15 min walk from lake and shopping strip. rooms are quite big and spacious
Stayed in April 2023
Reviewed: May 12, 2023
Rose-may
SeychellesThe pillows :(
Very modern and new, very clean. good for one night
Stayed in May 2023
Reviewed: May 1, 2023
Fahmida
BangladeshThey didn't have enough supplies of toiletries and breakfast had one option
The rooms were big, friendly staff
Stayed in April 2023
Reviewed: November 13, 2022
Anton
GeorgiaNot the best breakfast, some minor problems with keycards.
Swimming pool, big TV in the room, perfect location, good view from the balcony, very fast wifi.
Stayed in November 2022
Reviewed: November 13, 2022
Ang
NepalBathroom carpet is too slippery.. Everything was clean in the Room but floor was bit of hair while we entered in the room..
Room was big , well designed with clean room and has elevator in hotel.. Food is delicious and Staff were friendly...
Stayed in November 2022
Reviewed: October 19, 2022
Branko
SerbiaPool is at the antrance of the hotel. Cainda felt awkard to use it
Brand new hotel.
Stayed in October 2022
Reviewed: November 3, 2024
Tara
IrelandIn the bedroom, there were stains on the bedsheets and pillow cases. We had the air con unit on but it started spitting out ice so we turned it off. In the bathroom, the room is too small and everything gets wet (including the toilet paper), no space to leave dry clothes or towel. The draining was very poor, the bathroom was flooded above the door so had to wait until it drained slowly to open the door. The food: the sign at reception says breakfast until 9.30. The first morning we were awoken to the abrupt sound of the phone ringing at 8.45 to tell us our breakfast was ready. We went down and it was not ready. We wandered over to the buffet to get food but we were told to sit down they would bring us food. We didn't get to choose anything from a menu and were handed a plate of food (good luck if you're vegan - sausage and egg). The toast was warm bread and the potatoes were cold. Not what we were expecting from a hotel like this. The next morning they rang us at 8.40 for breakfast. The reason we booked this hotel was because the pool. But we ended up not using it due to lack of privacy and no lounge chairs. It would have been lovely post trek to lounge in the sun by the pool and read but it wasn't very appealing.... When we went to check out, I tried to pay with card and they flipped the information sign around (the one with breakfast until 9.30) to show me that there is a 4% charge on card payments. This would have been nice to know before checking out! Thankfully we had the cash.
Offered for us to be able to do laundry 150 rupees per kg. Much appreciated after trekking. The room has a TV that we enjoyed and a waterfall shower that was amazing.
Stayed in November 2024
Reviewed: October 4, 2024
Laura
United KingdomThe Breakfast every morning was wonderful, the staff were so friendly and kind, the location was lovelier than some of the more expensive hotels closer to the centre due to the fact that it was on a quiet road which meant we had a great night's sleep every night.
Stayed in October 2024
Reviewed: September 23, 2024
Nicole
United KingdomAmazing value for the money. Very clean and comfortable. Short walk to the lake, nice neighbourhood with lots of restaurants. Breakfast was always delicious and fresh. Would recommend staying here amazing! Great place to stay on a budget.
Stayed in September 2024
Reviewed: September 5, 2024
Bhatia
IndiaExcept for the staff, who were dedicated to their Owner, nothing was appreciable. Phone in Room not working for the first 2 Nights. After repeatedly complaining, 3rd Night it was put in order, as such Room Service was affected to a great extent. Breakfast was hopeless. Timing for breakfast from 7 to 9 was kept to keep the occupants away. Facilities shown were invisible. No sharing Kitchen, No induction available in family Room as depicted. On demand the Managers showed inability to provide, till we agreed to pay additionally. It was confirmed to provide a Suite but just a Double bed Room was provided.
Nothing.
Stayed in September 2024
Reviewed: September 5, 2024
Bhatia
IndiaManagement and upcoming of the property by the owners was hopeless.Breakfast was tasteless. Very misers. No buffet. Served everything in one go. The quality of the food was miserable. Required to change the Cook immediately. To have some big heart to serve the guests little bit at least to their expectations. Any demand for a reasonable requirement was simply denied, with a cult reply NO. They have their own parameters for different issues. We booked a Suite but they provided a room. On insistence, and showing description of a Suite from Google they just said. No our Parameters for a Suite is just a double bed room, not combined separate rooms as mentioned in Google. Overall they just don't want to understand anything, even mentioned on the net.
Ambience and courteous Receptionists. Especially Reshma. Always pleasantly smiling, even while resolving an issue, raised during the stay.
Stayed in September 2024
Reviewed: April 20, 2024
Sabina
NepalYou have to walk a bit to reach lake side like 15 mins and breakfast was average .
The room were very spacious and clean and they have smart tv with netflix
Stayed in April 2024
Reviewed: January 2, 2024
S
United KingdomI think it was all good
Comfortable room, very attentive and helpful staff, quiet location, nice food. Catered for my gluten free diet without problems, helped me to find a taxi at a reasonable price to take me to my next location after I had checked out
Stayed in January 2024
Reviewed: December 15, 2023
Dinesh
NepalEverything with the money value was worth
It was great
Stayed in November 2023
Reviewed: May 8, 2023
Atul
NepalStaff were super friendly and hospitable. The room was nice and cozy.
Stayed in May 2023
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content