I don't recommend using them for a taxi service. The guy they booked to take me back to Kathmandu turned up 30 minutes late and was a reckless driver. I asked him twice to be careful and to slow down, but he continued to drive like an idiot, always overtaking, even on hills and curves and in lines of traffic, trying to force his way in between cars. A very inconsiderate driver. I was very happy to get out of his car.

I last stayed here seven years ago and returned as I'd enjoyed it. It's still a nice hotel, a bit scruffier round the edges, but with friendly and helpful staff. The room was big and comfy and, had it not been for the lousy air quality, the views would have been terrific.

Stayed in May 2024

Hot water did not come out very well, so I had to take short, cool showers. It was generally clean but the bathroom could have been better. It wasn't exactly cheap, so I expected the bathrooms to be a bit nicer.

We stayed a couple days here to prepare for the ABC trek. The location was great, near the center of lakeside with a view of the lake, but a little off the main road so it wasn't too noisy. Beds were nice and comfortable, and the rooms were quite large so I could unpack and pack easily. The security and staff were nice. All in all, it was a good place to stay and fitted our purpose well.

Stayed in April 2024

The hotel was conveniently located and we got an excellent corner room with windows on 2 sides providing excellent mountain view. The hotel is also walking distance from the lake and from shops and eateries. The staff were very nice and helpful. I would consider staying at this hotel again, if I went to Pokhara

Stayed in January 2024

Excellent

Stayed in November 2023

Distance from airport

Room was clean and comfortable.

Stayed in December 2023

The hotel has such potential and could use some maintenance but they are on the right track.

The location, view and staff including the managers was just a great experience. We got a free upgrade to lake view suite which was awesome.

Stayed in December 2023

Nothing

Spacious comfortable and clean room, friendly and helpful staff, excellent location, good views of the area

Stayed in October 2023

I faced the water supply issue at the washroom for once.

The hotel provides a gentle impression while entering the lobby and all the rooms (4th floor) have a satisfactory view. The hotel authority was flexible to offer a view wise room upon availability. The staff behavior was good and they have a restaurant inside the hotel.

Stayed in August 2023

Excellent location, just 5 min walking from the busiest street in the lake side. the room had incredibile views, window wall and even a small balcony. There is no spa in the structure, there is one spa shop just next door but It’s not part of the Hotel. (this information wasn’t clear once we booked) The staff is very friendly and helped us a lot with everything. improvements on the breakfast menu would be nice. There are no many options for drink and neither as sweet breakfast. but there is a bakery just in front with delicious banana bread.

Stayed in November 2022

bathroom very run down & not very clean. very basic breakfast.

Gr8 staff, good location. big room with very good view of the mountains.

Stayed in October 2022

Nothing

Lovely hotel in a very convenient location - close to the lake in Pokhara, shops & facilities but removed from the now congested & expensive area further around Phewa Lake. We had a lovely double aspect upper floor room with huge windows, so wonderfully light & airy. The manager Rajan was very switched on - any requests were attended to instantly & reliably. It even has a lift - rather welcome after a lengthy trek. Very good value for money. Highly recommended & I would not hesitate to stay again.

Stayed in April 2024

Nothing

Location & staff behaviour.

Stayed in December 2023

Nill😀

Awesome places Value for your money🙏🇳🇵

Stayed in November 2023

Almost perfect

Stayed in October 2023

Nothing

Everything! Great location, friendly staff, very clean and comfortable rooms. We have stayed many times, hope the price stays affordable

Stayed in November 2023

Very good place to stay, helpful staff, spacious rooms, very clean, great location. Thank you very much.

Stayed in August 2023

The service was excellent. All I needed was managed.

Stayed in July 2023

The hotel is in a great location on the lakeside. Staff were very helpful and organised our trekking passes. They also stored our luggage safely during our 10 day ABC trek. Great views from our 4th floor rooms.

Stayed in July 2023

Great location by the lake and early check in. staff were very helpful

Stayed in April 2023

This was literary the best hotel I stayed in Nepal during my two weeks travel. Staff was amazing, it exceeded my expectations, so professional, helpful and incredibly friendly. I can't put into words, how welcomed I felt, and I am very grateful for that. Everyone is working as a team in such a nice manner, and there are so many people as well who look after you as a guest. I want to recommend the location too. It's a walking distance to city center, to the high street. Also, around there are many coffee places and restaurants, just around the corner there's a small local dining place. It's good to come for the evening meal and chat with the owner and other beautiful souls or to get local Nepalese coffee and meet regulars for breakfast. There are many other places and sights, but it would be too much to mention them all here! :D Speaking of the room, it was so beautiful, very spacious, it was way more than I expected. A fabulous view through the window and if I needed anything, it was very easy to ask, I haven't lacked anything at all. The bed was super comfortable too! Though hotel doesn't provide the service, but they were so kind and arranged the laundry service especially for me, they also have arranged the car for me to the station when I was leaving. Breakfast was more than enough and very tasty. It wasn't a Buffey as I thought it would be, but I was given many options, even the option on how I want my food to be cooked. People were polite and I even would say supportive during my stay in the hotel and in Pokhara in general. You have many options regarding the tourist attractions too, for example a helicopter flight and so on, but I have been doing other things, so I'm leaving it for the next time to explore and experience. I'm coming back to these lovely people and this incredible hotel again! Hopefully, very soon! :) Best wishes to everyone! Missing Pokhara!

Stayed in March 2023

Sometime there would be black outs. It happens all over Pokhara but the power comes back quite quickly. So no big deal 😊

Extremely friendly & helpful staff. Excellent facilities. Nice walking distance from the main strip & lake. Stayed there 5 separate times & never been disappointed.

Stayed in December 2022

-

The rooms were cozy and clean, the staff was welcoming and helpful! Many thanks to Mr. Ram and the other staff members for making our stay as comfortable as possible. And thanks to Shiva for the nice trip to the pagoda.

Stayed in October 2022

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in November 2023