325 Fenton Street, 3010 Rotorua, New Zealand
#58 of 87 hotels in Rotorua
Guests' ChoiceBased on 31 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
8.9
Facilities
8.7
Staff
9.5
Value for money
8.9
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Showing 1 - 25
Reviewed: April 24, 2025
A
New ZealandNothing, everything was up to our expectations.
We really liked the private spa. There was good accessibility to popular activities and stores. Aaron was also very kind and an excellent host
Stayed in April 2025
Reviewed: April 24, 2025
Ayush
New ZealandMattress
Stayed in April 2025
Reviewed: April 20, 2025
Kihi
New ZealandThe beds were comfortable and tidy. The rooms were spacious and perfect for our stay. The full kitchen is great and would be great for longer stays
Stayed in April 2025
Reviewed: April 19, 2025
Amiram
SingaporeVery friendly and nice staff. Nice and spacious studio well equipped with kitchenete, pots, cutlery, water, boiler.
Stayed in April 2025
Reviewed: April 17, 2025
Natasha
New ZealandClean and tidy room. Good value for money. Friendly staff. Couldn’t really fault it. Thank you 😊
Stayed in April 2025
Reviewed: April 6, 2025
Dylan
New ZealandRoom was clean, new and had all the amenities we required. Peaceful location and friendly staff, that provided useful information. Giant spa tub that adjoined our room was great too. Location is away from restaurants, cafes etc but that suited our trip and provided for a nice restful nights sleep. Comfy pillows, bed and room.
Stayed in April 2025
Reviewed: April 4, 2025
Glenna
New ZealandMaintenance issue - The shower leaked which created a damp spot on the lounge/kitchen area, but not a deal breaker.
Room was clean, almost spotless. Beds were super comfy, I almost booked another night. Plenty of bathroom products, the shower had great pressure. Spa bath was excellent after a long drive. Staff were friendly and pleasant to deal with.
Stayed in April 2025
Reviewed: April 3, 2025
Pan-oy
New ZealandNone
Location
Stayed in March 2025
Reviewed: March 31, 2025
Connie
New ZealandGreat location, very close to everything (shops and restaurants) very friendly staffs, nice layout of the room. The room is clean but could be better. The painting on the wall and the toilet roll cover was bit dusty.
Stayed in March 2025
Reviewed: March 29, 2025
Sean
United StatesThe apartment we rented (family apartment) was definitely a bit run down, but not to the degree that it was problematic. Would have been nice to have some very basic cooking ingredients (e.g., salt, pepper, butter), but it's only a 5 minute drive from the grocery store.
Excellent value for money. Had all the basics we needed for cooking/serving our family of 5. Could easily have fit one more person. The staff were extremely friendly, kind, and helpful. The extra sized (like 4-5 person!) jetted tub in the unit was an awesome touch that the kids loved. Beds were surprisingly comfortable.
Stayed in March 2025
Reviewed: March 23, 2025
Cheyniin
New ZealandAppreciated the very early check in so much. the staff were amazing. The fact the spa room was of rhe bedroom and there were no time limits on when to use the bubbles. The bed was super comfortable.
Stayed in March 2025
Reviewed: March 23, 2025
Boyce
New ZealandOutside lights shines through curtains, censor lights on and off disturbed sleep. The heat pump temp. light is too bright on the unit making it hard to sleep. Some mould noticed behind bathroom door. a wrapper found under sofa. The sofa was a bit smelly.
Location ok.
Stayed in March 2025
Reviewed: April 24, 2025
Ken
New ZealandA mostly decent stay with good value for money, though the cleanliness and a few maintenance issues like the broken shower leftover towel were hard to overlook.
The location
Stayed in April 2025
Reviewed: April 21, 2025
Chin
MalaysiaNeighbour on the right talking with childrens n family loud n can be heard throughout midnight.
Convenient
Stayed in April 2025
Reviewed: April 13, 2025
Cheyniin
New ZealandLoved our stay the first time that we went back. The staff are absolutely amazing, so helpful and friendly. The fact the spa room is off the bedroom so good. Enjoy our stay there so much.
Stayed in April 2025
Reviewed: March 30, 2025
Mary
New ZealandWe love the room we booked. The bed was very comfortable and the spa in our room was amazing. The staff were very friendly and accommodating, we will definitely book here again soon.
Stayed in March 2025
Reviewed: March 23, 2025
Leeanne
New ZealandThe shower floor was a little slippery and the parking area was too small. Personally it would have been ideal if it had a space for disability parking especially when your vehicle is kitted out for disabled persons. The pillows weren't comfortable, some were so flat and others were lumpy and heavy
Staff accommodated me by upgrading to a bigger suite because my baby is special needs and uses a wheelchair for mobility. I wasn't aware of this until I arrived so that was a nice surprise. I wasn't charged extra also. Had all that you needed in the kitchenette good storage area in the porch, it was comfortable. Pleasant front area looking out onto the main road. Convenient to town. I will definitely go back. Good reasonable value for money!
Stayed in March 2025
Reviewed: March 16, 2025
Renee
New ZealandFriendly staff
Stayed in March 2025
Reviewed: March 15, 2025
Bill
New Zealandno all good top class.
The location was good and close to things that i wanted to do and the staff were very helpful , and the room was very clean and quiet.
Stayed in March 2025
Reviewed: April 18, 2025
Heemi
New ZealandThere are no comments available for this review
Stayed in April 2025
Reviewed: April 15, 2025
Angus
New ZealandThere are no comments available for this review
Stayed in April 2025
Reviewed: April 14, 2025
Jack
New ZealandThere are no comments available for this review
Stayed in April 2025
Reviewed: April 13, 2025
Maxine
New ZealandThere are no comments available for this review
Stayed in April 2025
Reviewed: April 5, 2025
Dagamseh
New ZealandThere are no comments available for this review
Stayed in April 2025
Showing 1 - 25
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