Reviews of Cordis, Auckland by Langham Hospitality Group This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
83 Symonds Street, 1140 Auckland, New Zealand
#43 of 203 hotels in Auckland
Guests' ChoiceReview Score
Based on 3207 hotel reviews
8.7Score breakdown
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Cleanliness
9.2
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Comfort
9.3
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Location
8.9
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Facilities
9.0
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Staff
9.1
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Value for money
8.5
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Free Wifi
8.6
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Reviewed: March 31, 2024
Kirri
Australia2 Reviews1 helpful vote9.0“A fancy stay..”- • Leisure trip
- • Solo traveler
- • Superior King
- • Stayed 3 nights
- • Submitted from a mobile device
I stayed on the same level as the spa, so there was a bit more "floor traffic" than I think there would have been on other levels.
The room was beautiful! It was a lot bigger than I was expecting, but it had a nice little seating area where I could drink my coffee that wasn't just the bed or the desk. I enjoyed using the free shuttle in and out of the CBD proper, and the location of the hotel was really convenient for tour pick ups and the like.
Stayed in March 2024
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Reviewed: March 31, 2024
Paris
New Zealand1 review10Exceptional- • Leisure trip
- • Couple
- • Deluxe King
- • Stayed 3 nights
- • Submitted from a mobile device
Everything
Stayed in March 2024
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Reviewed: March 27, 2024
Simon
Australia20 Reviews2 helpful votes8.0“Best option for this part of town, good fit out, friendly staff”- • Business trip
- • Solo traveler
- • Superior King
- • Stayed 2 nights
Shower didn't work, I had to take a bath: no hardship as filled with hot water in 2 minutes flat, but I did inform housekeeping and they didn't fix it for the next morning. Also didn't replenish the mineral water in the room.
Stayed in March 2024
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Reviewed: March 26, 2024
Sean
New Zealand11 Reviews8.0“Good experience, should have mentioned toenail whilst there”- • Leisure trip
- • Solo traveler
- • Superior King
- • Stayed 1 night
- • Submitted from a mobile device
I am too tall for the shower head . Room 513 , there was a large toenail clipping (not mine) next to the bin which housekeeping should have noticed
Location , very friendly staff
Stayed in March 2024
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Reviewed: March 24, 2024
Anna
New Zealand7 Reviews10“Well worth booking here”- • Leisure trip
- • Couple
- • Superior King
- • Stayed 3 nights
- • Submitted from a mobile device
Shower in our room was small. You step up into the tub and the shower is over the tub. My husband is tall and this did not fit him well at all. Ended up using showers in the gym and pool to get a decent one
This place is amazing!! Facilities are awesome. Loved the pool and spa plus the sauna and steam rooms. Breakfast was the highlight. The buffet at this place is probably the best I have experienced in NZ. I can't wait to come back again.
Stayed in March 2024
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Reviewed: March 22, 2024
Kiriana
New Zealand5 Reviews8.0“best beds and great spa.”- • Leisure trip
- • Couple
- • Premier Skyline with Kitchenette Pinnacle Tower
- • Stayed 2 nights
reception wait
comfy as beds
Stayed in January 2024
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Reviewed: March 21, 2024
Ed
New Zealand25 Reviews9.0“Relaxing night away.”- • Leisure trip
- • Couple
- • Superior King
- • Stayed 1 night
Not really sure that the new rewards program - Brilliant - is really that brilliant. On our previous award level we were able to get check outs as late as 4 pm but that is no longer the case. This was always a big drawcard for us as we are very regular customers at Cordis Auckland. Dining discounts are OK but we very rarely dine in at the Hotel.
We had a lovely corner room in the Pinnacle Tower. It felt spacious which was nice. Very comfortable bed and a delicious breakfast served by a friendly member of staff.
Stayed in March 2024
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Reviewed: March 20, 2024
Kirsty
New Zealand45 Reviews5 helpful votes10“Cordis review”- • Leisure trip
- • Couple
- • Superior King
- • Stayed 1 night
- • Submitted from a mobile device
Lovely as always, clean quit and comfortable
Stayed in March 2024
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Reviewed: March 19, 2024
Hannah
United Kingdom2 Reviews3 helpful votes9.0“Friendly luxury hotel”- • Leisure trip
- • Family with young children
- • Premier King Accessible Pinnacle Tower
- • Stayed 3 nights
Nothing all good
Great hotel, good location and excellent room.
Stayed in February 2024
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Reviewed: March 18, 2024
Richard
Australia17 Reviews1 helpful vote8.0“We were happy with our stay at Cordis Auckland.”- • Leisure trip
- • Couple
- • Deluxe King
- • Stayed 4 nights
We ended up with very sore legs from walking back and forth from the waterfront - we only used the shuttle once which was silly of us. We thought the breakfast was overpriced, when you just wanted to eat moderarely.
Quiet room, excellent friendly staff - nothing was too much trouble.
Stayed in March 2024
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Reviewed: March 18, 2024
Mel
New Zealand25 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior King
- • Stayed 1 night
- • Submitted from a mobile device
Upgraded to the new wing and it is very impressive.
Stayed in March 2024
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Reviewed: March 18, 2024
Delia
Australia18 Reviews10“luxury stay away from the city”- • Leisure trip
- • Family with young children
- • Superior Twin with 2 Double Beds
- • Stayed 3 nights
the beds were too soft for our liking and the aircon didnt seem to cope so we were lucky we went in march when it was not too hot. Also reception staff takes too long to action requests for example we checked out and asked for our car and they told us it was coming when in fact they have not communicated to the concierge that we needed the car. so we waited for half an hour and my husband just went straight to the concierge and they didnt even know about it. so we just asked them for the key as we already have seen our car parked at the back of the hotel and we walked with our bags there and did it ourselfs. it was quite far from the city and the places around there were not so nice for dinner or breakfast so we ended up having to take the bus to go to the city to eat there...location was not the best as it seems to cater just for students.
The rooftop pool and spa are amazing and my teenage girls and I truly enjoyed them. also the complimentary bus to and from the city made our stay so much nicer as we were able to have fun in the city without worrying how to get back to the hotel. the concierge service was amazing with the valet parking option but i would have liked to be told it was $50 per night so we could have made an informed decision as there were so many other parking choices nearby very cheap and undercover as our car was just parked on the street behind the hotel.
Stayed in March 2024
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Reviewed: March 18, 2024
Kevin
New Zealand30 Reviews8.0Very Good- • Business trip
- • Couple
- • Executive King with Kitchenette and club Access
- • Stayed 2 nights
Very unsatisfactory collection of car as it took over 45 minutes from the valet parking.
The club room was excellent.
Stayed in March 2024
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Reviewed: March 17, 2024
Gemma
New Zealand3 Reviews1 helpful vote9.0“Very nice stay, had everything we needed.”- • Leisure trip
- • Couple
- • Superior King
- • Stayed 4 nights
There is a $10 delivery charge for any in room dining - the prices are already a bit inflated (as per!) but the additional delivery charge is pretty unfair.
The room was great, very comfy bed! The pool and spa was a treat, and the gym was well equipped. The dining locations were great too, a bit on the pricier side but that comes with the territory of a nicer hotel.
Stayed in March 2024
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Reviewed: March 17, 2024
Michelle
New Zealand8 Reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe King
- • Stayed 1 night
- • Submitted from a mobile device
Love staying here nice clean rooms and friendly staff
Stayed in March 2024
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Reviewed: March 17, 2024
Brendan
New Zealand8 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Superior King Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Parking is a bit expensive
It was all good
Stayed in March 2024
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Reviewed: March 16, 2024
Lynne
Australia109 Reviews8 helpful votes8.0“Nice hotel for overnight stay but not for us seniors.”- • Leisure trip
- • Couple
- • Superior Twin with 2 Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Shower over the bath is not great for older people. No non slip mat. Stayed in 9 different hotel/ motel accommodations on this holiday and this was the only one with shower over bath including a second accommodation in Auckland CBD. Long steep walk down to Queen St shopping. Our room was as far away from the lifts as you get get - end of corridor on opposite side of building. For these reasons we would not stay again.
Clean comfortable rooms.
Stayed in March 2024
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Reviewed: March 16, 2024
Madeleine
New Zealand1 review10“Amazing experience”- • Leisure trip
- • Family with young children
- • Deluxe King
- • Stayed 1 night
- • Submitted from a mobile device
Staff were very accommodating, beautiful rooms
Stayed in February 2024
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Reviewed: March 16, 2024
Suzanna
New Zealand9 Reviews1 helpful vote10“The Cordis is a 10/10 hotel - we will be back!”- • Leisure trip
- • Couple
- • Executive King with Kitchenette and club Access
- • Stayed 2 nights
- • Submitted from a mobile device
We stayed for our honeymoon and arrived to chocolates and rose petals all through our room! We have stayed at the Cordis a number of times and always been blown away!
Stayed in March 2024
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Reviewed: March 16, 2024
James
United States3 Reviews10“Very nice accommodations. Quiet neighborhood. A little far to walk to more active part of downtown.”- • Leisure trip
- • Couple
- • Superior King
- • Stayed 1 night
- • Submitted from a mobile device
Not having to wait for our room after a full day of traveling.
Great breakfast selections. We assume that there may have been a staff shortage as our room was not available at the announced check-in time at 3pm. Had to wait another hour.
Stayed in March 2024
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Reviewed: March 16, 2024
David
New Zealand112 Reviews4 helpful votes8.0“Comfortable and convenient”- • Business trip
- • Solo traveler
- • Superior King
- • Stayed 1 night
Didn't go for the breakfast as I thought it was too expensive
Spotless room and comfortable bed.
Stayed in March 2024
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Reviewed: March 15, 2024
Patrick
Canada1 review10“Super comfortable hotel in a great central location. Great room design.”- • Leisure trip
- • Couple
- • Superior King
- • Stayed 4 nights
- • Submitted from a mobile device
Had a dinner at the bar-restaurant that wasn’t that good.
Extremely well designed and comfortable room on the new Pinnacle Tower.
Stayed in March 2024
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Reviewed: March 11, 2024
Alston
New Zealand3 Reviews10“Quiet and peaceful”- • Business trip
- • Solo traveler
- • Premier with Kitchenette Pinnacle Tower
- • Stayed 1 night
Maybe have a wireless phone charger. I forgot my normal phone charger and was stuck.
My stay was great.
Stayed in March 2024
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Reviewed: March 10, 2024
Anna
New Zealand19 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Superior King
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Highly recommended the best 5 star hotel in New Zealand. Superb service outstanding food and dinning. Perfect rooms didn't want to leave the hotel lol. Will diffently be back. Thank you so much for the Momories created. Anna
Stayed in March 2024
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Reviewed: March 10, 2024
Arun
India5 Reviews1 helpful vote10Exceptional- • Business trip
- • Solo traveler
- • Superior King
- • Stayed 1 night
- • Submitted from a mobile device
All good.
Great facilities, courtious staff, fast check in and check out, at ease in room
Stayed in March 2024
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