2 Leonard Isitt Drive, Auckland Airport, 2022 Auckland, New Zealand
#128 of 204 hotels in Auckland
Guests' ChoiceBased on 14005 hotel reviews
7.7Cleanliness
8.3
Comfort
8.2
Location
9.0
Facilities
7.8
Staff
8.6
Value for money
7.7
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 21, 2024
Elizabeth
United KingdomNot spotlessly clean but for one night it didn’t matter too much. Small room so if you have a lot of luggage it fills up quickly! Didn’t feel like we got good value for money in the price that we paid.
Convenient for the airport and bed was very comfortable
Stayed in November 2024
Reviewed: November 21, 2024
Mohammad
United Arab EmiratesIts very near to the airport, comfort and value of money. The place is clean and the morning staff on duty is approachable and friendly.
Stayed in November 2024
Reviewed: November 21, 2024
Morgan
New ZealandNothing really
Was a good stay
Stayed in November 2024
Reviewed: November 21, 2024
Haami
New ZealandSpace between furniture
Location
Stayed in November 2024
Reviewed: November 20, 2024
Pauline
AustraliaBed was too large for the size of the room
Close to airport
Stayed in November 2024
Reviewed: November 19, 2024
Beverley
AustraliaThe room with a bunk bed above the 2 singles made the room cluttered. I asked for a queen bed. Room too small
Excellent staff and check in
Stayed in November 2024
Reviewed: November 19, 2024
Alice
FranceThe short walk from the airport was not the case. The roadwork could have made it much longer for me. Perhaps more explicit instructions could be given in the future.
Being close to the airport was a bonus, especially before a long flight. I had a quiet room, and coffee and tea were provided. I found the room spacious; the bed super comfortable
Stayed in November 2024
Reviewed: November 19, 2024
Elaina
New ZealandWoman on the desk was pretty rude, just filtered us all in like cattle and was not welcoming. I get it’s a budget hotel but would still be nice to be greeted instead of just getting asked “you alright?” And not much else, little to joke about interaction. Another couple also commented on this with us in the lift! Rooms are very small, smaller than we thought but again I understand it’s budget
Clean and tidy, had everything we needed for 1 night. Comfy bed too :) great location, super close to the airport
Stayed in November 2024
Reviewed: November 19, 2024
Hay
South AfricaNot walking distance from terminals
All amenities available
Stayed in November 2024
Reviewed: November 19, 2024
Rosemary
United KingdomRoom is slightly tight for space with big cases, and certainly if you were a couple.
Great location, close to "Yellow shuttle bus" delivering to all airport terminals. Comfy beds and good bathroom. Had all necessary facilities such as coffee, fridge etc... Nearby restuarants and shops were nice and easy to visit.
Stayed in November 2024
Reviewed: November 19, 2024
Narelle
AustraliaThe room was compact but adequate for our short overnight stay
Staff helpful, allowed us to book in early at no extra cost. Shuttle service arriving regularly. Bag scales for weighing bag before flight. Very clean
Stayed in November 2024
Reviewed: November 18, 2024
Kenna
New ZealandFriendly helpful staff. Nice clean premises. Close to airport and shopping centre. Great free breakfast… good
Stayed in October 2024
Reviewed: November 18, 2024
Marito
Cook IslandsIt has everything we needed. Is in the perfect location to shop for bits and pieces while waiting for our flight the next day. The restaurant next door has amazing food.
Stayed in November 2024
Reviewed: November 18, 2024
Greg
New ZealandSlightly small roo. But ok for the price.
Clean room. Free coffee Some to make your own food
Stayed in November 2024
Reviewed: November 18, 2024
Ginny
New ZealandGood affordable airport accommodation. Short walk from domestic terminal. Will stay again between flights.
Stayed in November 2024
Reviewed: November 18, 2024
Brydee
AustraliaCan't open the windows
It's convenient for the midnight arrival time which is reflected in the price. Clean Free hot drinks and seating area
Stayed in November 2024
Reviewed: November 18, 2024
Liz
AustraliaComfortable and great location to airport
Stayed in November 2024
Reviewed: November 17, 2024
Lynette
New ZealandBit larger room
Location for early flight to the Airport.
Stayed in October 2024
Reviewed: November 17, 2024
Thomas
AustraliaMain room with 2 single beds was too small. Better suited for a double bed. Only suited for cabin bags & not for suitcases. Not designed for a comfortable stay.
Good location wrt airports.
Stayed in November 2024
Reviewed: November 17, 2024
Catherine
SpainIt is not somewhere to stay as a base for anything longer than a layover in my opinion
This hotel is minutes from the airport and is fine for an overnight stay. The room was clean and comfortable enough without being fancy. There is a good bar/restaurant next door. It was surprisingly quiet at night
Stayed in November 2024
Reviewed: November 16, 2024
Susan
New ZealandRoom was hot at night and temp wouldn’t below 20.5 degrees??
Location
Stayed in November 2024
Reviewed: November 16, 2024
Mary
CanadaNot enough space in room ,no chair.
We were close to airport,which was convenient as we had an early flight. The room was clean ,but crowded. The bed was comfortable.
Stayed in November 2024
Reviewed: November 16, 2024
Doug
AustraliaThere aren't any particular issues that come to mind.
This is a budget hotel within walking distance of the Auckland Airport domestic and international terminals, but there is also a relatively inexpensive shuttle bus available. The hotel provided details of this after I confirmed my booking. The reception is staffed 24hrs/day, and there were no issues getting me to my room. I arrived rather late, and was upgraded, although I wasn't really there long enough to appreciate the extra room. Overall, everything from check-in to check-out went smoothly, the staff I dealt with were pleasant, quick and efficient about their work, and helpful with the couple of questions that I did have. The room was simple, clean, tidy and the bed comfortable. Having coffee available in the reception area while waiting for the shuttle bus was really appreciated.
Stayed in November 2024
Reviewed: November 16, 2024
Gretchen72
New ZealandLocation
Stayed in November 2024
Reviewed: November 15, 2024
Siddharth
New ZealandRoom size and uncomfortable bed
Location. Yellow bus service to and from airport.
Stayed in October 2024
Kuala Lumpur, Malaysia
San Miguel de Tucumán, Argentina
Waal, Germany
Polyany, Russia
Castellammare del Golfo, Italy
Gwalior, India
Tyrie Mains, UK
Bilzen, Belgium
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content