Franz Josef Highway 6, 7856 Franz Josef, New Zealand
#22 of 35 hotels in Franz Josef
Guests' ChoiceBased on 319 hotel reviews
8.6Cleanliness
9.2
Comfort
9.3
Location
8.4
Facilities
8.7
Staff
9.1
Value for money
8.1
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 3, 2024
Angus
AustraliaBreakfast was lovely, location was beautiful and quiet
Stayed in October 2024
Reviewed: November 2, 2024
Michael
United KingdomNothing
View from the bedroom window Breakfast was simple but had a reasonable choice. The room arrangement with two easy chairs ion front of the fire.
Stayed in October 2024
Reviewed: October 31, 2024
Peter
AustraliaNo microwave or toaster - but the breakfast helped out in the morning. A little (4km) out of town.
Our room - the, view, the fireplace, the bed, the comp. breakfast - amazing. The Landing is great - picked up.
Stayed in October 2024
Reviewed: October 29, 2024
Martin
AustraliaIt’s a little bit out of town (which didn’t bother me), but might bother others. It had a slightly deserted feel to the place. Breakfast room was a bit drab, but if the weather had been better would have had breakfast on the desk, which would be really nice.
Clean and spacious. Rooms were very comfortable.
Stayed in October 2024
Reviewed: October 26, 2024
Toni
AustraliaNice large room gorgeous view piece and quiet
Stayed in October 2024
Reviewed: October 26, 2024
Linda
AustraliaNot walking distance to town
Lovely and peaceful, good views from our room of the garden
Stayed in October 2024
Reviewed: October 22, 2024
Kerry
New ZealandThere wasn’t anything to dislike.our
Everything about the Oasis led to a perfect stay😊
Stayed in October 2024
Reviewed: October 20, 2024
Greg
AustraliaNot able to be changed, but location is out of town - need to drive in and out.
Room was clean modern and fresh. Fireplace a nice touch. View over the lawn and lake was really nice. Young managers were excellent. Breakfast a lovey bonus
Stayed in October 2024
Reviewed: October 15, 2024
Bayliss
AustraliaNo complaints
Large comfortable room, fantastic bathroom, and a beautiful view.
Stayed in October 2024
Reviewed: October 11, 2024
Belinda
AustraliaN/A
Loved the staff (thanks Ella for the warm welcome),the cleanliness of the facility, location (enjoyed watching the sunrise) and the complimentary continental breakfast.
Stayed in October 2024
Reviewed: April 25, 2024
Lynn
United KingdomIt was out of town, which was peaceful, but you do have to drive to get to town. However the restaurant we dined at offered a free pick up/drop off service which was really good.
Lovely room with view out over gardens and pond, and what was probably beautiful scenery which due to the weather we could not see. The included continental style breakfast was very nice. The young German lady Fransisca who appeared to do everything at the hotel was really lovely, helpful and friendly, a great front of house asset.
Stayed in March 2024
Reviewed: April 16, 2024
Nicola
AustraliaOut of main town.
Plenty of room, clean, great views from room.
Stayed in March 2024
Reviewed: April 14, 2024
Rosemary
United States• It was wonderful to have access to a guest laundry. However, fellow travelers might benefit from a reminder of the basic etiquette of shared facilities!! Using all the machines and then leaving for the day is not on!! • Limited amount of places to hang clothes.
• Beautiful large room (Premium King Suite with Fireplace) facing north overlooking the garden and wonderful views. • Comfortable seating and table/chairs were great. Loved the fireplace. • Guest Laundry facilities - a definite plus. • Attentive and friendly staff - Francesca. • Breakfast included - a good selection. • Fabulous dark skies for star gazing. • Nice complimentary toiletries. • Super clean!
Stayed in March 2024
Reviewed: April 3, 2024
Anna
United KingdomNothing
The view was gorgeous. The room a great size and loved the fire if it was a chilly evening. The young girl running the motel was so lovely. She was friendly, chatty and ran the motel so well. Breakfast always set out so well too. Thank you to her! The motel has a shuttle service which was excellent as you are a little way out of town.
Stayed in March 2024
Reviewed: March 29, 2024
Margaret
New ZealandNothing springs to mind.
We loved the "extras"; the gas fireplace in the room, the hotpool access, the breakfast. The "staff" (one lovely German girl - it's remote) were amazing, friendly, helpful, genuine. The place was squeaky clean, lovely shower, comfy warm beds.
Stayed in March 2024
Reviewed: March 27, 2024
Karin
AustraliaNo air-conditioning.
The staff were lovely, the room was spacious & quite. Breakfast was delicious.
Stayed in March 2024
Reviewed: March 24, 2024
Tara
AustraliaThe rooms although spacey and new lacked any comfort. Limited room services. The beds need updating.
The staff were gorgeous people
Stayed in March 2024
Reviewed: March 24, 2024
King
United StatesThe room is very clean and comfortable. Our check in was seamless and the girl that helped us was very knowledgeable. She gave us great recommendations on food and hikes. Loved the fireplace and showers in the bedroom. There is also a laundry room. Great place and highly recommend.
Stayed in March 2024
Reviewed: March 23, 2024
Antzsyd
Australian/a
Beautiful site about 5km out of Franz Josef. Room and bathroom lovely; very quiet, excellent continental bre3akfast. Helpful friendly staff at breakfast.
Stayed in March 2024
Reviewed: March 21, 2024
Samantha
AustraliaGuests next door arrived late - woke us up.
Clean room with comfortable bed
Stayed in February 2024
Reviewed: March 19, 2024
Yilin
New ZealandIf need room service needs to be specific time but not a big problem
1. Offer complimentary continental breakfast between 8am to 9am with a variety of options 2. Clean and warm room and quiet 3. Few minutes drive from town
Stayed in March 2024
Reviewed: March 19, 2024
Maria
AustraliaNice big clean rooms , both bedroom and bathroom, excellent facilities and the fireplace was nice extra touch
Stayed in March 2024
Reviewed: March 18, 2024
Jodiee
AustraliaThere was nothing not to like.
Friendly staff, great location 5 mins out of town had everything we needed!
Stayed in March 2024
Reviewed: March 17, 2024
Cathryn
United KingdomNo food available (apart from breakfast) or cooking facilities, necessitating a drive back to the restaurants of Franz Josef
Nice big room, staff very friendly, breakfast good
Stayed in March 2024
Reviewed: March 17, 2024
Conner
United StatesThe instant coffee selection was a bit of a disappointment but it actually tasted better than I expected.
I would recommend this property in a heartbeat! Spacious room and spacious bathroom; comfortable king bed; exceptionally clean; very quiet even next to Highway 6; the host was pleasant and informative; a great value. It was nice to have two easy chairs by the mock fireplace.
Stayed in March 2024
Albir, Spain
Sarlat-la-Canéda, France
Stora Frö, Sweden
Barcelona, Spain
Cusco, Peru
Malacca, Malaysia
La Serena, Chile
Shanghai, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content