36 Pavilion Drive, 2022 Auckland, New Zealand
#30 of 204 hotels in Auckland
Guests' ChoiceBased on 2718 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
9.0
Staff
9.4
Value for money
9.0
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 20, 2023
Chuah
MalaysiaNothing. Everything was great!
On a vacation with family and stayed our first night at Mahna. This hotel is very new and clean, with comfortable bed. The bathroom is very clean as well. The receptionist are very friendly and helpful. The kitchen provide dinner too, surprisingly very good. Would definitely recommend to stay here if you want to be near the airport.
Stayed in November 2023
Reviewed: November 20, 2023
Julie
United StatesThe shuttle on yellow bus - would recommend getting an Uber instead
The staff are excellent and extremely helpful , the hotel is new and comfortable and the hot breakfast a bonus
Stayed in November 2023
Reviewed: November 20, 2023
Francesca
AustraliaNothing much around but the property has food.
New, spacious and helpful staff
Stayed in November 2023
Reviewed: November 20, 2023
Kraig
AustraliaFound a long hair in between the sheets when getting into bed
Modern up to date
Stayed in November 2023
Reviewed: November 19, 2023
Magdalena
PolandBreakfast offer is limited. For one night stay ok, but if it’s longer and it’s your first contact with New Zealand kitchen can be disappointing.
It is new and comfortable hotel. Very clean with great beds and bathrooms. Close to airport and car rental facilities. There is yellow bus service from and to airport. Also very close to motorway.
Stayed in November 2023
Reviewed: November 18, 2023
Georgina
New ZealandNo balcony
Hidden location
Stayed in October 2023
Reviewed: November 18, 2023
Don
New ZealandNothing really, everything was spot on. Great work from the staff.
The breakfast was lovely and the stay was comfortable. There was hardly anything to not like about the hotel.
Stayed in November 2023
Reviewed: November 18, 2023
Martha
CanadaGreat breakfast. Everything was great.
Stayed in November 2023
Reviewed: November 18, 2023
Rochelle
New ZealandGreat location to the Auckland Airport - easy to catch the free bus service from the international airport and then back to the domestic airport in the morning. Very quiet and great place to stay when transiting through the Auckland airports late at night.
Stayed in November 2023
Reviewed: November 17, 2023
Linegar
United Statesnothing
quiet
Stayed in November 2023
Reviewed: November 15, 2023
Rene
AustraliaNo supermarket in the area and the restaurants are far away to walk. But no problem if you have a car.
Located near the airport, and the yellow shuttle bus brings you to and from the airport for $8. Free breakfast with good choices from scramble eggs, saussages, hash browns to muesli, various jogurts, and fresh fruits. Very quiet area, despite the nearby airport. The hotel offers a small dinner menu and the vegetarian curry with rice was very delicious. The wifi was superfast.
Stayed in November 2023
Reviewed: November 14, 2023
Mark
New Zealandnothing
Location
Stayed in November 2023
Reviewed: November 14, 2023
Tania
AustraliaThe Aircon was a bit noisy
Didn't have breakfast. Had to be at the airport earlier
Stayed in November 2023
Reviewed: November 13, 2023
Mark
AustraliaIn a commercial/industrial area. Close to airport but not much around by way of shops or restaurants.
Hotel is brand new and well built. Breakfast was excellent.
Stayed in November 2023
Reviewed: November 13, 2023
Julie
United StatesA little further out
Very new and clean - nice full breakfast buffet options - very pleasant staff
Stayed in November 2023
Reviewed: November 13, 2023
Sigi
SwitzerlandA new Hotel, small but very good. For one night bevor morning flight. A good shuttle to the airport.
Stayed in November 2023
Reviewed: November 13, 2023
Sue
New ZealandNo soap or shower gel would have completed an excellent stay!
Awesome breakfast, lovely friendly staff! Excellent bed very comfy! Excellent standard of cleaning lovely spacious room!
Stayed in November 2023
Reviewed: November 13, 2023
Steve
AustraliaDining options are very limited as hotel facilities ramp up. No liquor license. Curtains in studio apartment provided little privacy when opened to let light in. Very new and operating in 'limited' capacity.
Location close to airport for early morning flight. Very new hotel with modern facilities. Plenty of potential when fully operational.
Stayed in November 2023
Reviewed: November 13, 2023
Lisa
United StatesClean, quiet,comfortable and excellent breakfast and very close to the airport
Stayed in November 2023
Reviewed: November 12, 2023
Judy
New ZealandNot licensed but an easy walk to a pub.
Very friendly helpful staff. Reasonably priced airport hotel. Very quiet and delicious curry evening meal
Stayed in November 2023
Reviewed: November 12, 2023
Jeffrey
AustraliaUncomfortable mattress And needs more pillow selection rather than 4 of the same pillow type (a suggestion not complaint)
Location, very clean
Stayed in November 2023
Reviewed: November 11, 2023
Marion
New ZealandFound the beds a bit hard.
Staff were friendly and helpful. Location quiet and close to airport. Room was lovely.
Stayed in November 2023
Reviewed: November 11, 2023
Hamish
AustraliaBoth the gent that checked me in and the gent when I checked out were real pros. Friendly, courteous, and helpful. Organised a late check out and an airport shuttle with ease. It's a small thing checking in and out but some hotel staff make it seem like you're disturbing them by even asking for anything extra.
Stayed in October 2023
Reviewed: November 10, 2023
Leanne
New ZealandThe bed was so hard, need topper pads as soon as possible. otherwise a great stay
beautiful new motel, only three months old, need maintenance to go around and just tweak the cupboards doors etc. Also to keep an eye on the scuff marks on the walls - doesn't look pretty. And the staff were lovely and very proud of their motel
Stayed in November 2023
Reviewed: November 9, 2023
Nancy
New ZealandNothing.
Friendly staff and competent staff who go out of their way to accommodate requests. Room/bathrooms were really clean. Close to airport! They can organise transportation to airport for only $8 (bus) very convenient.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content