The price was very high for an airport hotel, especially given it's a good 10min drive from the airport. Our rate included breakfast but it only starts from 7am so if you have an early flight you'll miss it. You should offer a packed breakfast to takeaway for guests in this situation given the breakfast is included in the price.

The rooms were comfortable and a good size. There is an airport shuttle that you can book for $8 per person and the 24 hour staff were very helpful in arranging this.

Stayed in April 2024

The photos show a good breakfast buffet and espresso machine. The reality was instant coffee and a water urn, an apple in place of the varied fruit bowl advertised, and toaster bread instead of any pastries or croissants.

This is a soulless little airport hotel. Buried in an industrial area, which isn’t shown on the hotel photos. Staff were helpful and everything was spotless, but a failure for me in terms of location and a disappointing breakfast.

Stayed in March 2024

Their add says airport shuttle. However it is a bus line that you have to pay for.

New Hotel. Nice staff.

Stayed in March 2024

Small rooms, I was next to the breakfast area

Location

Stayed in March 2024

Too far from the terminal No alcohol

Nothing

Stayed in March 2024

Windows inthe room don’t open for fresh air and was very unwalkable- even the 2km to the shops near the airport. And they charge for shuttle service. Not a good fit for me.

Breakfast was okay. Room was clean.

Stayed in March 2024

Be great when the garden grows

Quiet location

Stayed in March 2024

The bed was so very hard...like concrete hard, not one bit of give. The outside had dead plants in pots. Not many/ any brochures for things to do in New Zealand/ Auckland, for a first port of call

Very clean room and bathroom looked new. The breakfast that was included was great, so much choice and tasty. We didn't have dinner there but the options looked good for those who couldn't venture out.

Stayed in March 2024

A lot of noise from room above. A lot of noise from the trucks loading shipping containers next door. A lot of noise from doors slamming around the hotel. The number of guests trying to get breakfast at the same time. The distance to shops. The limited food menu in house.

The room was clean and functional

Stayed in March 2024

All 4 pillows were absolutely dreadful. Cheapest possible with the inners all in clumps. Ended up folding a sheet to use as a pillow. It's a newly built hotel but the soft door closers on the hallway door of level two force the doors to slam loudly. They need to be adjusted, im a builder its an easy fix. Between that and the dreadful pillows, I barely got any sleep and I was exhausted after a long work day before an early flight. Until I tried to sleep, I was very happy with the room.

Super friendly and polite staff. Spotlessly clean. Comfy mattress. Lots of TV stations. Easy to use air con.

Stayed in March 2024

Very basic. Short on amenities, thin walls and small room.

Stayed in March 2024

Clean

Stayed in March 2024

The bed was rather hard for me

Convenient to airport

Stayed in February 2024

Location was not pretty

Close to airport and they had late checkout availability

Stayed in February 2024

It was loud from the trucking company beside the building therefore not a great sleep. Also I felt the bed was a bit uncomfortable

It was very clean and a good location to airport. Breakfast was good.

Stayed in February 2024

Limited service restaurant and no bar. Very few restaurants in the area. We walked to Holiday Inn for their buffet.

Clean and quiet and excellent bed. Delicious and healthy breakfast. One of the best ever in an airport hotel.

Stayed in February 2024

A small dining area

It was very close perfect location to where we had to pick up our motorhomes from

Stayed in February 2024

No bar facilities. Breakfast opening needs to be earlier.

Reception staff very friendly and helpful

Stayed in February 2024

This hotel really needs to improve their eating options. We arrived at the hotel after 1pm starving and promptly found out there were no places to walk to to get a bite or even room service. All the hotel offered was a light dinner menu and it was nothing to write home about. I had the lasagna, which was not very good. My husband had chicken curry which he said was not bad, and it looked pretty good. As for breakfast...that wasn't great. They had one staff member practically running to and fro trying to refill the very small buffet and there was hardly any time for her to clear dishes from the tables. That wouldn't be a problem if there was plenty of seating, but there wasn't. It was a very small dining area. Because food ran out quickly, I took what I could as it came out. The biggest negative to this hotel though was the fact that there was no coffee available at the buffet. YOU HAVE TO PAY FOR DRIP COFFEE!!!!!! They have a coffee menu, all of which you have to pay for. I get paying for a cappuccino or mocha or latte, but for drip coffee?! Ridiculous.

The hotel looks newer, and the lobby comes across as kind of fancy. The rooms were clean and huge, but our room was on the bottom floor and looked directly out at the carpark. The front desk staff was helpful in assisting us with a later checkout (not free, NZD $10 for each hour) and letting the Yellow Bus know we needed a pickup.

Stayed in January 2024

No microwave in room and cutlery sparse (knives missing).

Friendly staff and commentary breakfast was basic but good. Quiet , clean and convenient located

Stayed in February 2024

The hotel was comfortable but basic. It was overpriced for a basic hotel but as an overnight stay before catching a plane the next morning, it was convenient, comfortable, clean and the staff were helpful.

Breakfast was simple but ample for what I expected. The literature for the hotel suggested the shuttle bus was free but the trip back to the airport cost $8. No big deal but the literature should be consistent.

Stayed in January 2024

Breakfast was horrible,seemed like chilli was in everything,i dont mind a bit of spice but the amount put into the beans just ruined my taste buds,i made myself a cup of tea only to have bits of congealed milk floating in my cup,i brought this to the attention to the waitress and was rudely told the milk was fresh this morning ignoring the floating evidence in my cup.Some chilled orange juice would have been nice instead of luke warm tropical and cranberry.

Good location,good facilities,comfortable bed

Stayed in January 2024

No fault of the hotel but it is right next door to an industrial container yard with load machinery (large fork lifts) operating at all hours (3am on my stay).

Clean, well priced new basic hotel that is nice & close to the airport. Super friendly & helpful staff.

Stayed in December 2023

Very hard and uncomfortable bed, very basic continental breakfast, extremely basic dining room, very basic and overpriced dinner menu

Spacious bathroom

Stayed in January 2024

A fair way from the airport in an industrial area

Newly built and therefore clean

Stayed in January 2024