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  5. Reviews of LyLo Auckland Hotel

Reviews of LyLo Auckland Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

54 Cook Street, 1010 Auckland, New Zealand

#31 of 204 hotels in Auckland

Guests' Choice

Review Score

Based on 3461 hostel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.7

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1051 - 1075

  • Reviewed: May 29, 2023

    9.0
    Great price and location!
    • Leisure trip
    • Couple
    • Queen Ensuite Room Interior
    • Stayed 2 nights

    Nothing to not like!

    Great vibes, very busy place. The lifts were fast, the check in and out process was very quick and easy. Rooms are well thought out and have everything you need.

    Stayed in May 2023

  • Reviewed: May 28, 2023

    10
    Central, convenient, clean and comfortable.
    • Business trip
    • Solo traveler
    • Private Single Pod in 8 Share Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I absolutely loved it.

    Perfect. Needed somewhere affordable and clean to stay after the conference I attended, LyLo was just a walk away.

    Stayed in May 2023

  • Reviewed: May 27, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Private Single Pod in 8 Share Room
    • Stayed 8 nights
    • Submitted from a mobile device

    not much.

    the staffs are so king and everything is clean. it’s also great location.

    Stayed in April 2023

  • Reviewed: May 27, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Double Room Interior
    • Stayed 1 night
    • Submitted from a mobile device

    Kudos to the english fella at the bar, a decent barista's hard to come by in Auckland.

    Stayed in April 2023

  • Reviewed: May 26, 2023

    10
    great
    • Business trip
    • Solo traveler
    • Double Room Interior
    • Stayed 1 night

    i left my toilet bag in level 3 ,if you can find it i can pick it up on my retun in june

    Stayed in May 2023

  • Reviewed: May 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room Interior
    • Stayed 2 nights
    • Submitted from a mobile device

    A little more expensive than other hostels

    Great facilities, and when I had to leave earlier, they returned the money for the dates I wasn't staying with very little notice. This was much appreciated and not something I requested, so very nice if them to have done so.

    Stayed in March 2023

  • Reviewed: May 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Private Single Pod in 4 Share Female Only Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom and dorm was not always cleaned and there was a bad smell from the ventilation.

    The staff was very friendly and helpful.

    Stayed in May 2023

  • Reviewed: May 23, 2023

    9.0
    one of the best hostels in NZ
    • Leisure trip
    • Solo traveler
    • Private Single Pod in 4 Share Room
    • Stayed 2 nights
    • Submitted from a mobile device

    my 2nd time staying here - it’s great place with fully stocked kitchen , great facilities , nice private pods

    Stayed in May 2023

  • Reviewed: May 23, 2023

    8.0
    It was so good that, after my first week's stay, I came back for my final two days in Auckland.
    • Leisure trip
    • Solo traveler
    • Queen Ensuite Room Interior
    • Stayed 7 nights

    You need meals on sale with more vegetables - perhaps some salads. I ended up going to Subway round the corner a few times as I could get a more balanced choice of proteins and vegetables and it was MY choice. No pies available at all. I struggled with the use of my phone for so much, including checking-in. I couldn't work out how to scan the bar code so was unaware of all the facilities and extras and it seemed the only way to find out without asking. I am of an age where we do not rely on phones and prefer paper copies of everything. However the staff were excellent in looking things up for me. I really panicked over leaving my luggage for a week at Lylo and I was charged a staggering £1,503.62 (NZD 3,000) by Elocker Ltd for it in error. The only notification I had of this was by checking my credit card statement online. Fortunately, again, by checking my credit card statement online I saw it was quickly reinstated with £1,484,26 (2,970 NZD) paid in but the amounts appeared on separate statements so, since getting back to the UK, I have had to check with the bank (in person) to make sure the second amount is taken into account when I pay the first otherwise I would have been out of pocket until the end of June when this second payment was due.

    Preparing my own food and plenty of storage for it. Was there breakfast? I must have missed it despite staying at Lylo for 9 nights in total! No window in my private room but a better view than I probably would have had with the rooftop camera linked to the large TV screen in my room. I grew to thoroughly enjoy watching the changes throughout the day. The 'quiet' area on the second floor was a real find and great to relax in. I was really impressed with Lylo and I would definitely come again. So much thought had gone into it and it was certainly an improvement on your Juicy Snooze in Christchurch (which was good but not as good as Auckland). If wanted, there was a programme of entertainment in the evenings in the bar area - which was also open to the public. Great idea.

    Stayed in April 2023

  • Reviewed: May 22, 2023

    9.0
    Would definitely recommend to anyone !
    • Business trip
    • Solo traveler
    • Double Room Interior
    • Stayed 2 nights
    • Submitted from a mobile device

    No one said hi, like Ever! Maybe something youshould know and think about, other quests were really unpolite….. like seriously: who doesn’t say hi in shared spaces???

    It was freah, clean, cool and comfy and very quiet and good beds!

    Stayed in April 2023

  • Reviewed: May 22, 2023

    9.0
    Base camp.
    • Solo traveler
    • Private Single Pod in 4 Share Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Netting in my pod was torn. Guests not cleaning up in the kitchen and bathrooms. Their was no pies friday morning at the Restaurant, only croissants.

    Location. Central and accessible to north shore and greater, Auckland. Staff, great. Easy checking in out. Pods. No hassles.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Private Single Pod in 10 Share Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing. Everything was amazing

    Everything!!! It wa amazing

    Stayed in May 2023

  • Reviewed: May 22, 2023

    8.0
    An affordable, easy and modern place to stay
    • Leisure trip
    • Couple
    • Super King Ensuite Interior
    • Stayed 2 nights
    • Submitted from a mobile device

    The music from the bar downstairs was very loud, going pretty much all day and into the evening (though it stopped around 10pm so that was fine). Not great if you are wanting an afternoon nap! No windows in the room, so no natural light.

    Great location, modern facilites, very clean and tidy, comfy bed, nice shower

    Stayed in May 2023

  • Reviewed: May 21, 2023

    10
    fantasic
    • Leisure trip
    • Solo traveler
    • Queen Ensuite Room Interior
    • Stayed 1 night

    Nice and modern facilities with friendly staff.

    Stayed in May 2023

  • Reviewed: May 21, 2023

    8.0
    Wonderful cost affective, value for your money hotel!
    • Business trip
    • Couple
    • Queen Ensuite Room Interior
    • Stayed 2 nights
    • Submitted from a mobile device

    no windows

    Location and facilities

    Stayed in May 2023

  • Reviewed: May 20, 2023

    10
    lovely hostel in the centre of Auckland
    • Leisure trip
    • Solo traveler
    • Private Single Pod in 4 Share Female Only Room
    • Stayed 1 night
    • Submitted from a mobile device

    cleaning the bathrooms during rush hours in the morning seems a bit odd to me.

    honestly the prettiest hostel I’ve ever stayed at. very clean, beautiful and with enough privacy but also with the option to socialise if one wants. I definitely recommend staying here!

    Stayed in May 2023

  • Reviewed: May 20, 2023

    10
    a great place to stop off in Auckland
    • Leisure trip
    • Couple
    • Queen Ensuite Room Interior
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room didn’t have a window so no natural light, understand that can’t be helped

    Loved this place, great atmosphere, lovely and clean and the bar was great.

    Stayed in March 2023

  • Reviewed: May 20, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Private Single Pod in 4 Share Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything. It was easy to book in and staff were very helpful.

    Stayed in May 2023

  • Reviewed: May 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room Interior
    • Stayed 1 night
    • Submitted from a mobile device

    Public kitchen is a bit messy. The personnel if not very informative about how to get to the airport from the hotel

    Good location, clean room, good WiFi

    Stayed in May 2023

  • Reviewed: May 19, 2023

    10
    Really nice, modern hostel and clean
    • Leisure trip
    • Solo traveler
    • Private Single Pod in 8 Share Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pods got quite warm at night even with fan on

    Pods have everything you need, there’s always a light on so if you’re up early or back late you can see. Lockers with a lock and big enough to fit bag

    Stayed in May 2023

  • Reviewed: May 18, 2023

    9.0
    great place
    • Leisure trip
    • Solo traveler
    • Private Single Pod in 4 Share Room
    • Stayed 4 nights
    • Submitted from a mobile device

    the pods give privacy and are quiet big, mattress was comfortable, big lockers to store your stuff

    Stayed in May 2023

  • Reviewed: May 17, 2023

    8.0
    Clean, Modern, Spacious hostel with wonderful interiors
    • Leisure trip
    • Solo traveler
    • Double Room Interior
    • Stayed 2 nights

    Fire Safety needs to be improved - there was a plastic bag over the smoke alarm that I had to report. Late check-out also wasn't possible when requested several weeks in advance because they were fully booked and the suitcase room was almost full too.

    The hostel is modern, spacious, and has wonderful amenities

    Stayed in April 2023

  • Reviewed: May 17, 2023

    10
    staff is nice,helpful, position is good.
    • Leisure trip
    • Solo traveler
    • Private Single Pod in 4 Share Room
    • Stayed 7 nights
    • Submitted from a mobile device

    kitchen have too much smoke of the food, must stink your clothes when you go down to the ground floor. room is too small to open a big luggage,other people may not move around.

    the toilet is clean and the room is good, very warm in side.

    Stayed in May 2023

  • Reviewed: May 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room Interior
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I didn't like was that I couldn't book in person. It should state clearly on the website that reservations are needed.

    It was very clean and adorable! It feels like a place where people hang out in general even if they arent staying the night in one of the rooms.

    Stayed in May 2023

  • Reviewed: May 17, 2023

    9.0
    Very convenient for central city meetings.
    • Solo traveler
    • Private Single Pod in 8 Share Room
    • Stayed 1 night
    • Submitted from a mobile device

    Easy to check in and find facilities

    Stayed in April 2023

Showing 1051 - 1075

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