54 Cook Street, 1010 Auckland, New Zealand
#31 of 203 hotels in Auckland
Guests' ChoiceBased on 3404 hostel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
9.0
Staff
9.0
Value for money
8.7
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 9, 2025
Peter
New Zealandinternal room with no windows was a little claustrophobic
the location is excellent
Stayed in February 2025
Reviewed: February 9, 2025
Przemyslaw
PolandWindowless rooms may feel claustrophobic.
Personel, room, comfortable beds.
Stayed in February 2025
Reviewed: February 8, 2025
Annabel
United KingdomFab location, comfy bed, great facilities - possibly the best hostel I've ever been to!
Stayed in February 2025
Reviewed: February 5, 2025
Philippe
CanadaI love Lylo hostels. This one also didn't disappoint. The bar/pub downstairs seemed lively in a good way. The living area is still quiet and restful. It's a good location too. Would stay again in a heartbeat
Stayed in January 2025
Reviewed: February 5, 2025
Kathleen
New ZealandNuthin
Property was clean. The vibe of the bar area 👌🏽
Stayed in February 2025
Reviewed: February 4, 2025
Elizabeth
United StatesWe are a bit older than the backpacker crowd, but the private rooms, while minimalist, were still plenty comfortable and a great landing pad for our Auckland adventures. Having kitchen and laundry facilities onsite ended up being a great bonus.
Stayed in January 2025
Reviewed: February 3, 2025
Emma
AustraliaExceptionally clean, great hangout spaces, really comfy beds, very quiet in sleeping areas
Stayed in February 2025
Reviewed: February 1, 2025
Matteo
FranceLack of good kitchen equipments, a bit too hot in the rooms
The atmosphere and the facilities
Stayed in February 2025
Reviewed: January 31, 2025
Christine
United StatesThe location was great. Facilities were excellent, had a luggage storage as we arrived very early
Stayed in January 2025
Reviewed: January 31, 2025
Emily
AustraliaI wish the hostel had the option for female only dorms - it is so much more comfortable for solo female travellers. Ensuites in the dorms would also be nice but the shared bathrooms were fine. The light in the pod was also really bright which was overwhelming when I had just woken up.
I loved the design of the beds which allowed for full privacy while also offering a fan for ventilation! I also loved that the beds had adaptors and that the hostel offered free luggage storage before check in.
Stayed in January 2025
Reviewed: January 30, 2025
Anna
GermanyThe place was packed, the registration, kitchen, bathrooms were very busy throughout my stay. When something didn't work, it took quite a while to find someone to fix it.
Central location, comfortable room, friendly staff
Stayed in January 2025
Reviewed: January 30, 2025
Giovanna
Australianothing to complain
i loved literally EVERYTHINF
Stayed in January 2025
Reviewed: January 30, 2025
Tom
AustraliaEasy access to my required interests, restaurants,bars , transport
Stayed in November 2024
Reviewed: January 30, 2025
Elias
SwedenFridges in the kitchen were not clean, lots of old food everywhere. We could hear the showers through the wall loudly.
Clean and modern rooms, good design everywhere.
Stayed in January 2025
Reviewed: January 27, 2025
Lynda
New ZealandNothing at all
What a great place to stay. Excellent facilities, not just the room.
Stayed in January 2025
Reviewed: January 27, 2025
Renee
United StatesEasy to find. Staff very helpful. Room was excellent, bed wonderful. Appreciated the option of an en-suite room.
Stayed in January 2025
Reviewed: January 26, 2025
Mackenzie
New ZealandN/A
The location was perfect, and it was just what we needed for one night. Check in and Check out was simple and easy.
Stayed in January 2025
Reviewed: January 25, 2025
Julia
FranceThese details annoyed me a little, but they don't change the rating I give this place: The bathrooms can get very slippery because of the water coming out of the showers. There are no brushes to clean the toilets after us, so sometimes you have a souvenir of the previous person (lovely...) More often than I could count, mostly in the morning or end of the day, only one toilet had toilet paper in the girl's bathroom. Which was very annoying. It does get warm very quickly in the pods, but if you turn on the room fan and your pod fan, it's kind of okay.
Very nice place to stay. Especially with all the communal areas. Lots of activities going on at Miss Lucy's (although not always very well organised or timely). The pods are very comfortable, with plenty of space to store your things and a secure locker. You can have your own space and privacy, which is not always the case in hostels. The kitchen is large and there is plenty of seating. The staff is nice, and the travel desk thing is very practical. Check-in and check-out are quite easy (you do have to pay 15$ if you want to check-in early tho). I stayed in other hostels since Lylo, and honestly, nothing compares to it. By far the best hostel I've ever been in.
Stayed in January 2025
Reviewed: January 24, 2025
Harriet
United KingdomN/a
We stayed in a double room with en suite and it was decorated to a high standard and very clean and comfortable. It was also very quiet at night. The facilities were great, friendly staff and a nice atmosphere.
Stayed in January 2025
Reviewed: January 23, 2025
Morgan
United StatesNo windows in the room, felt a little odd.
Very clean and great price! Loved the facilities they had to offer and the restaurant.
Stayed in January 2025
Reviewed: January 23, 2025
Tessa
New ZealandGreat location, pods were cosy and comfy as, not noisy at all which was a pleasant surprise
Stayed in January 2025
Reviewed: January 22, 2025
Andreea
Romaniaindustrial kitchen, close to city center, small room but functional
Stayed in December 2024
Reviewed: January 21, 2025
Ciaran
New ZealandWould be nice to have a kettle in the room for some tea/coffee .
Room was great for a night or 2. Spacious enough. Clean . Had what you needed. Lovely restaurant downstairs attached to the Lylo. Would stay again
Stayed in January 2025
Reviewed: January 21, 2025
Leslie
FranceThe bathrooms are very stylish but it would be nice if the walls of the stalls went a little lower. You always get splashed by the neighbouring shower, which is annoying when you're done showering. Also I had to wait an hour in order to be able to store my luggage because the room was full.
The staff was really friendly and the pods super comfortable. The facilities are great, with nice common areas and the bar downstairs. And they also offer plenty of fun activities.
Stayed in January 2025
Reviewed: January 21, 2025
Lily
United KingdomVery hot rooms but came with a fan so not too much of an issue
We absolutely loved the vibe of this hostel and it was very handy having the restaurant/ bar area just next door!
Stayed in January 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content