No windows-rooms

Good accommodation for a short stay. Facilities were convenient. Staff is friendly.

Stayed in February 2025

Acoustic materials to stop the echos when talking inside

very well priced spacious rooms

Stayed in November 2024

I was not aware that my room was an internal room with no natural light or windows. I would never book a room like this had it been made clear.

Friendly staff, modern facility

Stayed in January 2025

Extremely stuffy pods as there is no internal air conditioning. The mattress’s themselves proved a little stiff.

Amazing facilities and Miss Lucy’s is great for socialising! Loads of storage space.

Stayed in January 2025

Comfy beds and silence

Stayed in February 2025

Good beds and silence

Stayed in January 2025

I had to pay $2 for a towel, representing 1% of my total booking. Considering the property offers 5%, 10%, 15%… offers even on the same check in date, I see that as an inconvenience and a bad gesture towards its clients.

Responsiveness of the staff, cleanliness and location.

Stayed in February 2025

I thought the pods were very noisy, I kept waking up from the noise outside (even though I was in a 4 person pod). When I woke up the bathrooms were quite dirty and there was no toilet paper in any of the toilets.

Very social, it’s big and there’s a lot to do.

Stayed in February 2025

Having made a booking error, me accidentally booking two rooms for the same night, whilst using one. The staff was helpful in the beginning to assist in cancelling one of the bookings. One month later the issue has still not been resolved and the Lylo is seemingly refusing to accept the cancellation request from booking. Booking has been slow and negligent in filing the request, but we don't understand why we cannot be helped. It is leaving a very bitter taste, casting shadows over what otherwise was a very nice experience. We hope booking or the Lylo is willing to help us after leaving this review.

The hotel is great, for anyone looking for a place centrally located and well taken care of. Me and partner stayed in a private room if which some have windows, others don't. The bad overall score has to do with another issue we are now experiencing, see details in review below.

Stayed in January 2025

No window in the room, but there is a livestream view from the roof playing on the TV so you don’t feel too claustrophobic. The aircon was good so it’s not stuffy.

Cool concept and the single rooms were well designed.

Stayed in November 2024

There’s one male staff were so arrogant. Can’t even get over himself of kept making mistakes by checked in for the wrong bed number to the key card. He wasn’t very friendly to the guests. Not very approachable. Not very helpful and not one single apology to customers of his own mistakes. The bed were not clean, hair and stuff from previous guests is laying on the pillow and bedsheets. I had to checked out early to find a different hotel to stay.

Nothing at all

Stayed in December 2024

Stayed one night in a single room with a queen bed and my own bathroom.  It was a comfortable stay and I had a good sleep.  A few nights later I stayed in a pod.  As mentioned in numerous other reviews, it was hot and no air circulation.  I know it's cost effective if travelling on your own and the facilities are nice but is there nothing to be done about what seems to be the #1 complaint?

Took the bus from the airport ($20) and it dropped me in the city centre. The Lylo was only minutes away. I managed to get into the room early as I was pretty jet-lagged. I didn't mind paying the $15 extra that is charged for early check-in. Nice to have a restaurant there.

Stayed in January 2025

Room was very close to toilets I could hear these throughout the night Toilets, throughout my stay the toilets nearest my room had no toilet paper the majority of the time. I told reception this and was told to just use the others the total other side of the floor. Showers were difficult to find more signage is needed

Private room was good size and bed was comfortable Location was good

Stayed in January 2025

No window

The Outlook!

Stayed in January 2025

the shower and sink did not drain well, and as the shower has a very small lip, it flooded the bathroom in only a couple of minutes

Comfortable bed, very convenient central location

Stayed in December 2024

I think it’s terrible that the rooms don’t have windows, you lose track of time and it’s super sad

It was clean

Stayed in December 2024

the staff woke me up after midnight to check the smoke detector which did not need to be checked or anything

centrally located

Stayed in December 2024

Showers and bathroom was dirty. Our room was really far from the bathroom. I woke ip on Sunday and stepped in a pile of vomit left there from the night before.

The location was excellent.

Stayed in November 2024

Air conditioning was locked at 22 degrees

Clean and comfortable beds

Stayed in November 2024

The women’s bathroom was a state - only ONE SINK for the whole floor was working - disgusting. Showers and toilets okay in terms of cleanliness but no amenities ie body soap or shampoo. Laundry very expensive.

Pods provide a lot of private and the dorms are clean.

Stayed in December 2024

Temperature in the room and pood

Location, furnishings,

Stayed in December 2024

It gets very hot in the pod and there's no ventilation. The shared facilities (showers, sinks , toilets) were all broken or filthy. No soap, no toilet paper, water everywhere and not enough sinks for the whole floor. The self checkin was also annoying. I never even saw anyone at reception. The only staff I came across was housekeeping.

The actual pod was nice. Very spacious, with lots of storage, pockets, and an accessible light and electric plug to charge any devices. The setup was practical as well with large lockers and a low light in the shared area that is always on making easier to see what you need.

Stayed in December 2024

The staff wasn't friendly at all.

Stayed in November 2024

Extremely hot in first floor rooms (no windows, ac not working) , only 1 working sink entire floor female bathroom, pod smelled SO bad from previous owner. Kitchen overcrowded and dirty and loud music everywhere all the time. Not my type of hostel I guess.

Stayed in December 2024

There was only one working sink in the women's first-floor bathroom. The bathrooms were often not very clean, with hair on the floor and walls and overflowing paper towel bins. The toilets ran out of toilet paper and it wasn't replaced. The sleeping pods were unbearably hot with no way to cool it down (there is a vent/fan to circulate air, but it doesn't do anything) The staff all acted like I was annoying, and they'd rather not be there.

The pods are large and clean, and the mattresses are comfortable. The whole building is attractive. Very convenient location. Good price. They have a room to store luggage before check-in.

Stayed in December 2024