54 Cook Street, 1010 Auckland, New Zealand
#31 of 203 hotels in Auckland
Guests' ChoiceBased on 3450 hostel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
9.0
Staff
9.0
Value for money
8.7
Free Wifi
9.0
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End of dialog contentReviewed: September 22, 2024
Marcos
PortugalNothing! Everything is perfect
Absolutely everything.
Stayed in September 2024
Reviewed: September 21, 2024
Anya
New Zealand3 pm checking Not enough staff on desk Rubbish wifi on level 2
Quiet peaceful rooms Comfy bed Great shower Fun bar
Stayed in September 2024
Reviewed: September 20, 2024
Keryn
AustraliaSmall kitchen
Nice clean pods and lots of toilet facilities
Stayed in September 2024
Reviewed: September 20, 2024
Amiee
CanadaLocation is good, staffs were very friendly
Stayed in June 2024
Reviewed: September 18, 2024
Jessica
Australia-
Really comfortable rooms. Busy hostel in central Auckland great location to explore. Friendly staff. Wonderful cafe in the hostel. Very well equipped. A top modern hostel stay!
Stayed in July 2024
Reviewed: September 17, 2024
Andrew
AustraliaCleanliness and the miss lucys down stairs
Stayed in September 2024
Reviewed: September 17, 2024
Elizabeth
New ZealandDid get a bit warm in the night in the pod Fan provided in room did nothing for fan in the pod
Small pod room Clean and tidy bathrooms Comfy pod Felt totally comfortable Value for money Exceeded all expectations
Stayed in September 2024
Reviewed: September 16, 2024
Keryn
AustraliaI was charged twice for my stay. Luckily this was caught on check out by the automated check out system which was great! Kitchen isn’t the biggest either but it’s okay.
Pods were super clean and comfortable and the facilities were really nice too. The girls bathroom is one of the nicest I’ve ever had at a hostel. Loads of showers and toilets which is ideal too! Really easy self check in but there is a staff member there to help if needed!
Stayed in September 2024
Reviewed: September 16, 2024
Kwinie
New ZealandThere is no control of aircondition or heater inside the room
Clean, comfortable and nice staff
Stayed in September 2024
Reviewed: September 14, 2024
Adam
Czech RepublicA wonderful hostel to be. Very modern and well maintained with great staff around. So easy to meet people here, prepare your own meal in local kitchen or have a drink or dinner in a restaurant attached. Pods are comfy and big enough, just sometimes too hot if you don´t put a vent on. Stayed for 2 weeks and felt like being home. Only thing I struggled with, that this place is really bussy and you cannot actually hide from others. But that´s just an issue of my introverted character. In general, amazing hostel indeed.
Stayed in August 2024
Reviewed: September 12, 2024
Michael
New ZealandHow the guests don't talk 🤔 welcome to the new age of travellers. Hostel was grear
Amazing.new concept- like walking into a safe 🌎 world
Stayed in August 2024
Reviewed: September 12, 2024
Milagros
AustraliaBreakfast and location were great! The coffee wasn’t the best
Stayed in September 2024
Reviewed: September 12, 2024
Gisela
New ZealandI didn't like that my room had no windows, It was a nice double room with ensuit and it was really comfy and clean but not having a window made me feel like I am in a box. I must say that there is a good ventilation system although for me was not good, because I felt cold and gave me allergies.
the restaurant, and bar with really good food and drink specials, the facilities in general. I felt secure and well located. The staff is also really nice.
Stayed in July 2024
Reviewed: September 11, 2024
Huyuki
JapanEven though I stayed at one of dormitory rooms, each bed got their own slide door. so you can have private space! and there are free locker to secure your baggage. I could put my 65L backpack easily into the locker.
Stayed in August 2024
Reviewed: September 10, 2024
Jackson
New ZealandBecause of the room design, my bed was *right* next to the door of the 8-pod dorm, and I woke up every time someone went in or out, which seemed to happen every half an hour all night long. Also one guy came in very drunk and was moaning for a while. Next time I'll bring earplugs.
Very clean, secure, friendly, well appointed, and a short walk to the bus station, Sky Tower, CBD, nightlife and restaurants
Stayed in September 2024
Reviewed: September 10, 2024
Poppy
United KingdomFacilities are really great: the kitchen is big and well stocked with cooking equipment; the pod beds all come with plenty of power sockets, useful storage & lights; there's a good amount of toilets & showers, never had to wait.
Stayed in September 2024
Reviewed: September 7, 2024
Judith
New ZealandNothing
Everything . Bloody brilliant place
Stayed in September 2024
Reviewed: September 5, 2024
Gemma
New ZealandFabulous vibe, location and facilities!
Stayed in September 2024
Reviewed: September 5, 2024
Maddie
AustraliaBit noise because the walls were very thin.
Good vibe, friendly staff, easy better quality hostel to stay in. Facilities were modern and more compréhensive than other places.
Stayed in September 2024
Reviewed: September 4, 2024
Stéphanie
CanadaThe rug was never cleaned once in my 8 night stay. No window in the pod rooms. It's impossible to know what time of the day it is without looking at your phone. Night lights are permanently lit and are bright enough to wake you up at night
New infrastructures Big restrooms so you never need to wait in line to go to the bathroom A lot of space in the locker
Stayed in September 2024
Reviewed: September 4, 2024
Angienz
AustraliaSpacious locker and bed , easy self-check in and out system. Close from Skycity
Stayed in August 2024
Reviewed: September 3, 2024
Filipe
BrazilIts a bit pricey and it does not have social activities for the guests, that would be nice, specially if you're a solo traveler!
The hostel is amazing! Its very spacious, everything is super clean (kitchen, bathrooms, facilities), its super cozy and comfortable!
Stayed in August 2024
Reviewed: September 3, 2024
Berenice
United StatesEarly check in costs additional money
Very well located and fantastic hostel Friendly and helpful staff Comfortable rooms with private bath or Pods Clean and spacious facilities Large kitchen Restaurant in house Lot's of activities
Stayed in August 2024
Reviewed: September 3, 2024
Azucena
FranceLylo Hostel is a nice space, modern, clean and with a great variety of people, between travelers, locals, workers, the atmosphere is ideal if you want to meet people during your stay in Auckland. The 4-girl dorm I stayed in was very clean and with all the necessary facilities, as were the bathrooms, large and spotless.
Stayed in September 2024
Reviewed: September 2, 2024
Lucy
IrelandPrivate room is quite small - no wardrobe space.
Very clean and modern. Big kitchen area with lots of space to store your own food. Central location.
Stayed in September 2024
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