54 Cook Street, 1010 Auckland, New Zealand
#31 of 203 hotels in Auckland
Guests' ChoiceBased on 3452 hostel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
9.0
Staff
9.0
Value for money
8.7
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 6, 2024
Ina
FinlandLylo is one of the best hostels in Auckland! Pods give you privacy and the beds are really comfy. Not the most social hostel, but think this was maybe coz we're going towards winter. They do have bar/restaurant next to the hostel, and I really enjoyed the pub quiz haha. Very clean too, which I appreciate a lot! Will stay here again if coming to Auckland.
Stayed in April 2024
Reviewed: May 4, 2024
Donald
United StatesThere was from the floor above for several nights. I don't know exactly what it was, but it sounded like people walking around.
Great location; nice cafe/bar downstairs; nice restaurant options in walking distance; less busy than staying downtown
Stayed in February 2024
Reviewed: May 4, 2024
Dylan
United KingdomBeds creaked when first sat down onto. Can get a bit hot in the pod if you shut the pod door, even with the fan on.
Great individual pods with a sliding door for privacy. Large lockers for each pod to keep your stuff secure. Great location for city centre activities and being picked up for tours.
Stayed in April 2024
Reviewed: May 4, 2024
Stacey
New ZealandThat there is no windows in the room, it's a very odd feeling.
The location, The facilities, The style of room.
Stayed in April 2024
Reviewed: May 4, 2024
Amandine
FranceEverything, Best hostel I have been to so far
Stayed in May 2024
Reviewed: May 1, 2024
Flynn
New ZealandLocker didn’t lock, so had to keep my bag in the unlocked pod, not too big of an issue as it was only one night but if it was longer it would have been
Amazing location and a great concept done well. Loads of facilities too which is great
Stayed in April 2024
Reviewed: May 1, 2024
Jasmine
AustraliaThe small size of the pod rooms
The cleanliness of the hostel. Very spacious bathrooms and lobby area.
Stayed in April 2024
Reviewed: April 30, 2024
Mat
New ZealandOrdered the burger and pint deal for thr Monday special, was charged individually for them though. So an oversight on the staff member showing poor training Also, the pod assigned to me was already occupied so grabbed another one, but had an unsettling ache that I had taken someone else's
Great location, far enough away but silll close to town. The pods are nice, a little stuffy in a way that the fans don't quite deal with adequately for the noise they make. Great wifi.and lots of space to work away if you don't want to hang out in your pod
Stayed in April 2024
Reviewed: April 30, 2024
Zakaria
AustraliaNothing to report
It was like a hotel
Stayed in April 2024
Reviewed: April 29, 2024
Melda
New ZealandThe rooms are very hot and don't have great ventilation.
Location
Stayed in April 2024
Reviewed: April 28, 2024
Hazel
AustraliaShowers could do with somewhere to leave your items while you shower.
Very clean
Stayed in April 2024
Reviewed: April 24, 2024
Matiss
LatviaN/a
The best hostel i stayed in New Zealand. Great atmosphere, huge kitchen and dining area, wifi works very well, many bathrooms and showers, so never need to wait. Sleeping pods were very comfy.
Stayed in April 2024
Reviewed: April 24, 2024
Noname1991
MexicoWish the room had windows for some ventilation. But understandable for the price
Super Friendly staff. Very clean a nice facilities
Stayed in April 2024
Reviewed: April 22, 2024
Solene
FranceCould use more hooks to hang belongings in the dorms and rooms and in the bathrooms. Soundproofing is very weak, so you can hear your neighbors in the pods. The pods also get quite hot at night, even with the fans on, and the fans could use a clean, too. Adding a drying area for hanging clothes to dry without the dryer would be very appreciated as it can ruin clothes. Note that there are no windows in the rooms, so it can be a bit disturbing if you like having natural lighting. Discounts for longer stays/extensions would be appreciated, too.
Confortable and clean beds, good privacy screens, big kitchen, and comfy lounge spaces. Globally clean and well taken care of. The staff is very helpful. Nice place to meet people! And good place if you need to sleep a lot (no windows in the bedrooms make you lose track of time)
Stayed in April 2024
Reviewed: April 21, 2024
Matthews
New ZealandWe didn’t have windows but actually didn’t mind in the end
All the clean facilities are offered
Stayed in April 2024
Reviewed: April 21, 2024
Louily
New ZealandN/a
Tidy for a back packers! I really loved the pods. More privacy
Stayed in April 2024
Reviewed: April 21, 2024
Elisa
Francenothing
amazing pod beds and everything is so new and clean
Stayed in March 2024
Reviewed: April 21, 2024
Alain
United StatesNo phone in the room.
Clean, staff is good . The workers helped us a lot .They are nice.
Stayed in April 2024
Reviewed: April 21, 2024
Katja
AustriaNothing. It was all good.
It was really enjoyable here! Nice facilities to chill and work. We had everything what we needed. Lucys bar was great to start the day and end it, both! Friendly employees, nice and clean bathrooms, kitchen and bedrooms. Would defenitely recommend.
Stayed in April 2024
Reviewed: April 20, 2024
Rachelle
New ZealandNothing, it was a fantastic and friendly vibe, we will definitely be back!
We were lucky to have breakfast included in our stay, we had the brekkie burger! It was delish. The coffee (mocha) was a little watery, but all in all, amazing!
Stayed in April 2024
Reviewed: April 19, 2024
Toya
JapanNothing special
Good location, good staff, good services It was my first time in Auckland, but I enjoyed my stay there. Highly recommend:)
Stayed in April 2024
Reviewed: April 19, 2024
Sarah
New ZealandThe bed I had squeeked which was annoying but could have been worse.
The vibe of the place was great, and even though it is self check in we were greeted by a lovely guy who made us feel like queens. Good Location, very short walk to the Casino.
Stayed in March 2024
Reviewed: April 18, 2024
Christopher
United StatesNot much room left in refrigerator for groceries we bought.
coffee and breakfast burger were just what I needed to get me fueled up for a day of sight seeing
Stayed in March 2024
Reviewed: April 18, 2024
Hye
South KoreaNo windows at all
Good location, security, clean and convenient facilities
Stayed in April 2024
Reviewed: April 18, 2024
Pierina
ArgentinaHallway and room had a bit of stuffy/damp towel smell
Sufficient storage and plugs in dorm rooms, bedside light, clean, warm blankets, great showers/bathrooms, nice privacy in pods, elevator for getting luggage to upper floors, helpful staff & luggage lockup available all day & evening
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content