Reviews of Phoenix Palm Motel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
79 St Vincent Avenue, Remuera, 1050 Auckland, New Zealand
#86 of 202 hotels in Auckland
Guests' ChoiceReview Score
Based on 259 hotel reviews
8.0Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
9.1
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Facilities
8.3
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Staff
8.9
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Value for money
8.6
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Free Wifi
8.8
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Reviewed: April 8, 2025
Colin
New Zealand12 Reviews1 helpful vote9.0“We left feeling very grateful for the quality of their rooms, service and hospitality”- • Leisure trip
- • Group
- • Studio
- • Stayed 5 nights
This is not so much an issue with the Motel and is only a minor consideration. It is located directly opposite an Intermediate School. Getting out of the drive-way about 8:45am on week days was a bit of a challenge with a lot of traffic coming and going and people dropping of children for school. It's also adviseable if driving that you keep Google Maps on as there's some fiddly navigation around the roads if you don't know the area well.
We enjoyed five nights at the Phoenix Palm Motel. Usshan and his team were very good hosts and extremely helpful throughout our stay. The unit was quiet, modern and well-fitted out with everything we would require and there was plenty of hot water. This motel was well placed for our needs and there are plenty of food options including a supermarket close by in Remuera Rd. We'd certainly consider returning.
Stayed in April 2025
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Reviewed: March 28, 2025
David
New Zealand33 Reviews8.0Very Good- • Business trip
- • Couple
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Quiet property, comfortable unit and a great location
Stayed in March 2025
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Reviewed: March 12, 2025
David
New Zealand33 Reviews8.0Very Good- • Business trip
- • Couple
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Quiet, clean and comfortable in a great location
Stayed in March 2025
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Reviewed: March 12, 2025
Jenni
New Zealand22 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Nice place. Comfortable beds. Good value for money.
Stayed in March 2025
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Reviewed: February 17, 2025
Barb
New Zealand7 Reviews9.0“Lovely clean facilties. Very helpful staff much appreciated ..”- • Leisure trip
- • Group
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Bed was abit small feet hanging off end
Manager friendly man very helpful
Stayed in February 2025
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Reviewed: February 9, 2025
Doug
New Zealand19 Reviews9.0“great location.”- • Leisure trip
- • Couple
- • Studio
- • Stayed 2 nights
only negative was could not sky to work and the shower slider needed adjusting.
location was excellent.close to shops and petrol station.room was fine.
Stayed in January 2025
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Reviewed: February 4, 2025
Tim
New Zealand2 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Studio
- • Stayed 3 nights
- • Submitted from a mobile device
Noisy car park
Location
Stayed in February 2025
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Reviewed: January 23, 2025
Melissa
New Zealand10 Reviews8.0“Great”- • Leisure trip
- • Group
- • One-Bedroom Apartment
- • Stayed 1 night
The bathroom could have just been a bit cleaner, the toilet hadn't been cleaned as there was still a deposit in it, a few dead bugs on the bathroom floor and spiderwebs and only 2 towels when 3 of us were staying. I did wonder if they had just done an outside clean and that is why the dead bugs were there, otherwise the rest of the place was clean and tidy
Great location, great value, friendly, spacious, good size, comfy beds
Stayed in January 2025
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Reviewed: January 19, 2025
Gilbert
New Zealand1 review7.0“Good value”- • Leisure trip
- • Family with young children
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Single bed not that comfortable
Stayed in January 2025
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Reviewed: January 19, 2025
Graeme
New Zealand11 Reviews9.0“Overall very happy but please note comment re doors.”- • Leisure trip
- • Solo traveler
- • Studio - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
My only issue was there’s no way of knowing if the room has locked when inside because in order to check whether it’s locked, it opens. Instructions on rear of door poss or fit a safety chain to doors. The tv was tiny although I didn’t need it.
Fantastic location, clean, tidy and probably only recently refurbished. Water pressure in the shower was exceptional.
Stayed in January 2025
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Reviewed: December 7, 2024
Darren
Israel21 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Room door a bit weird to lock.
Better than expected, all modern and clean, kitchen very good, beds very confy. We only stayed for one night, so though the lounge is small (we had a bed in the lounge rather than a sofa), we were comfortable enough.
Stayed in December 2024
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Reviewed: November 19, 2024
Jessica
Germany55 Reviews8 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Studio
- • Stayed 2 nights
- • Submitted from a mobile device
Very clean and spacious room. Train station just a couple of minute away - very easy to get in town.
Stayed in November 2024
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Reviewed: November 14, 2024
Ryan
New Zealand21 Reviews2 helpful votes9.0“Great little quiet hideaway!”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
pillows were a bit big for me! and shower had a jet that didnt shoot straight and made a messon the floor, but genuinely great value for money.
Great clean, quiet units. short distance via Uber from Eden Park
Stayed in November 2024
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Reviewed: November 11, 2024
Lynleigh
New Zealand1 review9.0“Excellent, would highly recommend”- • Leisure trip
- • Travelers with friends
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Friendly staff, clean rooms and bathroom. Beds were comfortable. I bit of a walk to Mt Smart but very manageable
Stayed in November 2024
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Reviewed: November 11, 2024
Patricia
Australia2 Reviews9.0“Would recommend & if back in NZ would stay again. Loved location, comfort, kitchenette facility.”- • Leisure trip
- • Solo traveler
- • Studio - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Excellent location, loved cafes & access to public transport! Staff very informative & helpful!
Stayed in November 2024
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Reviewed: November 1, 2024
Jay
Australia22 Reviews9.0“Quite and safe location.”- • Leisure trip
- • Couple
- • Studio
- • Stayed 3 nights
- • Submitted from a mobile device
N/A
Great location and central to Auckland.
Stayed in October 2024
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Reviewed: October 17, 2024
Megan
New Zealand5 Reviews1 helpful vote7.0“Great place to stay if you have someone in Ascot Hospital”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
The pillows could have been a little softer
Location was great for Ascot Hospital.
Stayed in October 2024
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Reviewed: October 10, 2024
Dee
New Zealand7 Reviews9.0“Excellent.”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 3 nights
Absolutely nothing.🙂
Really liked the location, very quiet,liked it was not a studio therefore kitchen was really workable. Have stayed before about 18 months ago. Had a few queries about bed hygiene . However this time was great so we were both really happy. Management were really nice and helpful. Will come again. Many thanks.
Stayed in October 2024
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Reviewed: September 23, 2024
Terry
New Zealand1 review8.0“Exactly what we expected as have stayed previously”- • Business trip
- • Couple
- • Studio
- • Stayed 3 nights
NA
Clean & comfortable. Room was a good size. Shower was excellent.
Stayed in August 2024
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Reviewed: June 20, 2024
Fraser
New Zealand5 Reviews8.0“Good location, 5 min walk to Mercy Ascot hospital and Remuera”- • Couple
- • Studio
- • Stayed 3 nights
- • Submitted from a mobile device
It wasn't that clean , the carpet needed a shampoo. The surroundings were pretty stark.
The room we had for 3 nights was clean enough, and the bathroom and kitchen looked fairly new. It was quite at night
Stayed in June 2024
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Reviewed: June 9, 2024
Jenny
New Zealand55 Reviews3 helpful votes9.0“Comfortable accommodation with good parking handy to motorway and shopping malls”- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 2 nights
Nothing - all good
Easy access to motorways, comfortable accommodation with parking. Have stayed before at various times and will do so again.
Stayed in June 2024
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Reviewed: June 6, 2024
Sue
New Zealand1 review9.0“Very happy with the facility”- • Business trip
- • Group
- • Studio
- • Stayed 2 nights
It would have been helpful to have someone available before 9am to check out.
Staff were very happy to accomodate a late arrival.
Stayed in May 2024
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Reviewed: May 10, 2024
Cowens
New Zealand7 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Long black hair in the bathroom sink ( mine is short and grey). Non functional Sky ,due to 'atmospheric conditions ' on a clear, calm night. Having to remake the bed because of folds and ridges in the mattress cover
Comfortable, spacious, easy parking, quiet.
Stayed in May 2024
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Reviewed: April 22, 2024
Margaret-anne
New Zealand7 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Studio
- • Stayed 1 night
Fresh milk not supplied & no ice in fridge
Stayed in March 2024
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