lighting in the room isnt great, also we dropped our bags early as our flight arrived early when i went to get them he said they are busy will send to our room, we waited a fair amount of time and ended up ringing down to the lobby who said they are busy to then come get them ourselves or would be waiting a while. we were told breakfast was included this time but our previous stay i didnt realize it was also and werent told. we dont travel much so i didnt read that in our booking. otherwise good.

breakfast and bar area staff were brilliant

Stayed in March 2025

Loved the facilities. Staff were fantastic. The room was quite dark as it was not well lit.

Stayed in March 2025

Room 802 had no views - would have preferred other side

Pool was fantastic

Stayed in April 2025

Rooms were not at all sound proof, we could hear phone calls and conversations from the rooms on either side of ours. Very unexpected these days. Otherwise the hotel was great, staff were very helpful, especially at check out, and the location was very handy. Pool was a great added bonus.

Stayed in April 2025

The room was very dark and had no view at all. It looked stright onto a sheer wall just a couple of meters away.

Staff were great. The gym, swimming pool and steam room were fantastic. Excellent buffet breakfast

Stayed in March 2025

Bathroom could have been better

Good public areas

Stayed in March 2025

It was disappointing when we arrived and had to park in the smallest park ever and then find out it wasn’t included in the price. The parking cost was only for 12 hours which didn’t even cover a full stay. We opted to have the buffet breakfast which was cold and extremely over priced for what it was. Location was great for us but we certainly won’t be rushing back.

Stayed in March 2025

Convenient for my conference but not perfectly clean with pieces of hair that were not mine spread on the bathroom walls each day. Really good buffet breakfast but wasn't aware that the coffee from the cafe was included until the final day. I probably wouldn't stay here again unless for a conference in the same building.

Stayed in March 2025

Cleaning issues (bottle full of cigarette butts and dirty water on balcony when we arrived), however it was attended to quickly following our complaint. Very poor menu system for in-room dining and difficult to understand the options. Restaurant and in-room menu offerings were not appealing. Very loud live music in the bar made it difficult to hear the reception staff on arrival and impossible to enjoy a quiet and relaxing drink in the bar post-arrival. Staff were always very professional and helpful.

Stayed in March 2025

Staff didn’t engage at all just felt like a number

Stayed in March 2025

Unfortunately there were gym renovations happening so I couldn’t use the gym

The pool, spa and sauna are always great to use

Stayed in March 2025

The lighting facilities in the bedroom were not good, there was no ventilation fan in the bathroom, and the air conditioning was quite loud and rattly. The pillows were quite thick and hard

The breakfast was fantastic, beautiful food, so many options, we loved it! The location was perfect for us, we had a work course only 10 mins away, and beautiful restaurants nearby

Stayed in March 2025

The pool and steam room were excellent at this hotel with plenty of room. I also used had a massage there which was also excellent. The room was fine and the the breakfast good.

Stayed in February 2025

Why does the hotel only supply water for 1 day when I stayed for 3. The light in bedroom was flickering.

Room was great.

Stayed in March 2025

Breakfast was poor quality Loud guests in room next door

Good location, comfortable room

Stayed in March 2025

The changing room/toilet for the pool facilities smells very strongly of urine

The pool facilities were good, especially the ice baths

Stayed in March 2025

The bathroom was very cramped, with not a lot of leg room between the toilet and the shower.

The room was a good size, and the pool and sauna were great.

Stayed in March 2025

Nothing

The free upgrade

Stayed in March 2025

Received an upgrade to a suite for a milestone birthday, also a complimentary bottle of wine and birthday cake. Really appreciate the effort staff went to.

Stayed in March 2025

It was out of date though. Looks like it would have been a 90s dream room, but not alot updated since then, The bathroom was clean, but the wood at the bottom was chipped and swollen, showing its age.

The room was comfortable. The staff were amazing and the whole hotel had a very upmarket feel.

Stayed in March 2025

There is terrible lighting in the room. And at night, there is this bar with a strip of LEDs that keeps the room lit up. I had to take out the door key to turn it of. So frustrating to find that there was NO light switch for the bar light.

It was clean, tidy and modern

Stayed in March 2025

My pillow was REALLY hard

Great valet service, fabulous friendly staff in the bar and reception

Stayed in March 2025

The bed was a great size and very comfortable, the breakfast buffet was also great with a lot of options

Stayed in March 2025

Our shower leaked water onto the bathroom floor. We just used a towel to stop the water flowing out

So lovely and clean and modern the location is great nice and close to the motorway and food outlets just across the road.

Stayed in December 2024