I’d have loved a pool. Even a spa service - massage / facial.

Everything from the stunning interiors to the amazing service. Loved the attention to detail in the rooms decor and restaurant. The service from charlotte in roof top bar was amazing! Also the team downstairs at the restaurant. Will definitely be back.

Stayed in September 2024

I would prefer more light in the room. Even with all lights on, at night it was still dark for me.

Staff friendliness and being helpful, design, food.. I think it would be a really cool place to stay particularly if you go for holiday.

Stayed in August 2024

Immaculate, comfortable rooms, great amenities, quality minibar selection. Fantastic premises with the rooftop bar and Esther restaurant. Our favourite Auckland establishment. Well trained, fluent English-speaking staff. Fantastic food.

Stayed in September 2024

Clean, furnishings etc still in good new looking condition

Stayed in September 2024

I had a minor issue with the room key, which needed to be reissued three times during my stay because it occasionally didn't work in the lift.

The stay was excellent and the hotel was great. The room was nice and the bed was very comfortable.

Stayed in September 2024

Amazing throughout just loved all the decor and and facilities and the staff were fabulous,my new favourite accommodation in Auckland wouldn’t stay any where else

Stayed in September 2024

Great blackout curtains, best sleep.

Stayed in September 2024

Beautiful decor, attention to the small details, comfortable. Very helpful staff. Great location

Stayed in September 2024

The restaurant at the hotel. People sometimes just want a simple breakfast for their start to the day. Not on offer. I also don't want 'theatrics' when ordering a meal. Just make the meal and serve it up to me, simple!

The room was great, and the staff were very helpful.

Stayed in September 2024

Everything was great, pretty steep in price but is one of the best in the CBD so kinda to be expected

Room was great and a 5 minute walk to the viaduct which is where we were having dinner. Staff gave us a voucher for my partners birthday for a drink at the bar which was nice. left my tooth brush which they kindly saved for me :')

Stayed in July 2024

Busy at front desk a lot. Often have to wait. Which is not that bad really.

Love this place. The decor. The coffee. The rooms. The beds and pillows are luxuriously comfortable!

Stayed in September 2024

The ground floor room (3) had a pedestrian footpath directly outside the window which realistically means blinds are shut most of the time. Its rare to have a hotel room on the ground floor and this want ideal. They probably keep these for those that have used a 3rd party booking site... There is a digital advertising panel across the road which also emits significant light.

Location was great as 5 min walk to plenty of action inc restaurants and pier. Staff very pleasant in my limited dealings. Room was good, very clean and bed super comfortable. Its a nice hotel.

Stayed in September 2024

That I didn't book to stay longer

Loved the customer service

Stayed in September 2024

The breakfast wasn’t very tasty. No carpet in the rooms gave it a kind of cold not as cozy feeling. Being sensitive to cold I would prefer a room with carpet.

Great location. All the little details. I loved the warm lighting and the free filtered water you can refill in the hallways. Bathroom was a great sized with lush toiletaries, robes were so cosy. The bed was very soft which I normally don’t like but I found it comfortable and slept well. The room service food did not disappoint. The side salad was the prettiest and yummiest salad I’ve had. Staff were very accommodating. The close proximity to the viaduct.

Stayed in September 2024

Pillows were to thick - resulting in bad sleep for both myself and partner. Also an express checkout would be great as there were guests in line who felt they didn't need to be... all prepaid.

Rooftop bar good, great fast service and friendly staff

Stayed in September 2024

Maybe the drinks at the rooftop bar. They weren’t the best.

Great location, comfy room, amazing water pressure in the shower.

Stayed in September 2024

There are no opening windows. I dont like that. Get a dry throat from air con only.

Stayed in September 2024

The delay in receiving my invoice. It happens every.single.time with the QT no matter which hotel I stay at. I always have to follow up which is quite dull.

Arvin on reception was the best. Impeccable service.

Stayed in September 2024

Nothing

Ther service when checking in The food - we had dinner and breakfast. Food was amazing and the staff were so helpful as I am gluten and dairy free

Stayed in September 2024

The room was a very unique design and we appreciated the extra detail for us since it was our honeymoon.

Stayed in September 2024

The light switches were difficult to see and use - older people with poorer eyesight especially. Lighting is also poor as I found the lighting too dim. Access from lift to reception is not good with suitcases as they have to be pushed up a slope - poor design.

Design and room set up. Very comfortable bed. Nice amenities, towels etc.

Stayed in August 2024

Very fancy but we would've preferred a buffet breakfast I just wanted egg and bacon with whole grain toast

Stayed in August 2024

Couldn't find any faults or things I didn't like

Perfect location for the work I was doing during my stay. Loved the atmosphere, cleanliness and support staff

Stayed in September 2024

Check out just had 1 staff and there was a 10 minute wait

Nicely decorated, quiet room and good facilities

Stayed in September 2024

The room was a bit small. It said that we had two king beds and it felt like they were both queens.

It was the perfect location to the viaduct, such a lovely to place to walk around.

Stayed in September 2024