That you do not cater for single people.

Stayed in April 2025

The whole apartment needs a refurbishment.. the bathroom is disgusting, the toilet is leaking, the shower is mouldy and the paint is coming off the surrounds and is rotten

Location was good

Stayed in April 2025

Building a little tired and air conditioner unit was bulky and noisy

Room was comfortable and as expected

Stayed in January 2025

Shampoo and body wash empty! No comfortable chair. Fridge froze the contents!

Location

Stayed in April 2025

It was what we expected.

Stayed in April 2025

Clean, comfortable apartment, walking distance to the city centre and the harbour plus to the cable car and ferries

Stayed in April 2025

Staff didn’t replenish the coffee and sugar but when we asked for more they were very helpful

Stayed in April 2025

The apartment needed a deep clean - walls, light switches, carpet …

Decent value in terms of space for the price and location.

Stayed in March 2025

Parking - it did have parking which we needed, however they don’t tell you how to get there until you’ve gone inside, so we had to go round in circles to find a place to park nearby to go in and get the key/instructions. Then quite awkward to get to the area. Very tight. Windows - we could tell from the booking but rather strange and not that nice to be an entirely internal room with windows to an inside atrium - i.e. no fresh air. Air con - worked well however was a standing unit so very noisy especially as it turned on and off with cycles. Couldn’t turn it off fully as it would get too hot and stuffy. Staff - no problems but weren’t hugely helpful/welcoming.

Great location, clean room, had what we needed for the night.

Stayed in March 2025

Air con noisy.

Nice and quiet, nice milo.

Stayed in March 2025

We really enjoyed relaxing in the room and the space suited 4 people. The kitchen was user friendly and it was appreciated to have air conditioning.

Stayed in March 2025

No instructions for the washing machine and lack of storage space or what there was needed someone over 6 ft high to reach it

A comprehensively equipped apartment in a very small space

Stayed in March 2025

We had a campervan which they were unable to accommodate for us. All the car parking was underground which has a height restriction of 2m. I feel like this should be more clearer when booking the apartment and offering a parking service

Room was nice, bathroom was nice, staff were helpful with late check in and advice

Stayed in January 2025

Nothing really

Fitted my expectations

Stayed in March 2025

Clean and comfortable. Expecting an apartment our room was smaller than most motels. Probably to be expected as it was in CBD and very close to attractions and ferry. Parking was $25 a night and tight so suggest avoid if you have a big 4WD. Staff terrific and washing machine was put to good use. Lifts excellent.

Stayed in March 2025

We only had 2 towels for 4 guests

Location

Stayed in March 2025

N/A

Very central, very comfortable bed. Would stay again.

Stayed in December 2024

Location : a lot of stairs to access to the city center The main bedroom is just separate from the living room by a sliding door

Comfortable and clean Good equipment in the apartment Friendly staff

Stayed in January 2025

No built in air conditioning so the room had a portable unit which was incredibly loud at night.

Great central location and very helpful staff

Stayed in February 2025

The room was very hot and the ac unit didn't do very much. It was also very loud. The dryer did not work very well. We couldn't get it to do a decent job.

Location was ideal for our stay in Welly. The small hob was very handy for cooking. Staff were super friendly and attentive. The washing machine was great to have in the room also.

Stayed in February 2025

Not providing me with a GST receipt saying booking.com must provide it, while booking.com has told me the host is responsible for it

Stayed in February 2025

Bedroom wall paper ripped and an internal window into the hall ,which let light in during the night .

Very friendly receptionist.Clean comfy beds .

Stayed in February 2025

Smoking area I was advised to use at night was not a safe place. Was in the dark and was filthy with someone having been using the corner to poo. Not advisable to recommend for any guest to safely go to

Nice room that is clean with comfy bed

Stayed in February 2025

Check-in was terrible. A duty manager is supposed to be on-site outside opening hours to help for late check-in. We arrived at 9:30pm. We called him several times with the outside phone as required but none of the phone numbers provided was working. We sent messages on Booking and had no answer back. We had to wait more than 30 minutes outside till another guest trying to check in arrived and was able to call the duty manager with a local phone number. After several calls, the duty manager eventually showed up and opened the door. That was probably an isolated incident, but it was very inconvenient. The late check-in procedure should be improved. Nevertheless, the duty manager was kind and polite.

Nice apartment. Clean and comfortable. There is everything you need for short stays. Close to city centre.

Stayed in January 2025