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  5. Reviews of Quest Auckland Serviced Apartments

Reviews of Quest Auckland Serviced Apartments 4 stars

363 Queen Street, 1010 Auckland, New Zealand

#171 of 685 Holiday rentals in Auckland

Guests' Choice

Review score

Based on 1688 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    9.0

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Showing 676 – 700

  • Reviewed: 2 June 2022

    9.0
    Ideal for family with kids who need to have home cooked meals in the city.
    • Leisure trip
    • Family with young children
    • Executive Studio
    • Stayed 3 nights
    • Submitted via mobile

    Private parking is limited and tight to manoeuvre but the lift goes straight to the carpark.

    The kitcheware and cutlery were complete and suitable for cooking simple meals.

    Stayed in May 2022

  • Reviewed: 22 May 2022

    8.0
    good location. clean rooms. friendly staff
    • Leisure trip
    • Group
    • Two-Bedroom Executive Apartment
    • Stayed 2 nights
    • Submitted via mobile

    a bit of street noise from Saturday night revellers (!( but that’s unavoidable

    great location. professional and friendly staff on reception. good sized rooms and well equipped

    Stayed in May 2022

  • Reviewed: 22 May 2022

    10
    happy easy and nice service desk
    • Leisure trip
    • Couple
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    no problems

    nice and clean

    Stayed in May 2022

  • Reviewed: 22 May 2022

    9.0
    Nice location to explore central Auckland
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The location to queen street is great. the apartment is great for Family. 2 separate bedrooms was really useful.

    Stayed in May 2022

  • Reviewed: 18 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    Staff were extremely helpful and good for a laugh

    Stayed in April 2022

  • Reviewed: 16 May 2022

    8.0
    Great location friendly staff , clean and tidy room . Coffee available
    • Leisure trip
    • Group
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Booked with what we thought parking as green tick to say yes but on arrival not booked and had to pay extra $25 . Also booked twin beds but was king bed . On saying that very friendly staff member sorted bed out .

    Stayed in May 2022

  • Reviewed: 15 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights

    Parking provided was very tight for a big Ute...

    Location.

    Stayed in May 2022

  • Reviewed: 1 May 2022

    9.0
    Good for one night, would prbbly stay here again 😊
    • Leisure trip
    • Couple
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    The toilet flush was weak 😅

    The location and the reception service was great 😊 shower was nice too

    Stayed in May 2022

  • Reviewed: 22 April 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Studio
    • Stayed 3 nights

    Cant recall anything that could have been better.

    All went well

    Stayed in March 2025

  • Reviewed: 21 April 2025

    6.0
    Wanted to see Auckland in two days so this was an easy spot to stay with the family to get around on foot.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It wasn’t anything fancy, just a two bedroom apartment.

    It was just on the outskirts of the city which was nice.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    7.0
    Perfect location for attending an event in the city with friends
    • Leisure trip
    • Group
    • Executive Studio
    • Stayed 1 night

    N/A

    Location close to the Domain and city attractions. Good sized apartment for four friends.

    Stayed in March 2025

  • Reviewed: 2 April 2025

    7.0
    Great value stay in the city.
    • Leisure trip
    • Couple
    • Executive Studio
    • Stayed 1 night
    • Submitted via mobile

    Great stopping off point on our NZ trip. Plenty of good restaurants close by.

    Stayed in March 2025

  • Reviewed: 15 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Studio
    • Stayed 2 nights
    • Submitted via mobile

    Car park was difficult to park spaces very narrow

    Free coffee

    Stayed in March 2025

  • Reviewed: 9 March 2025

    7.0
    Convenient location, walk to shops, restaurants and bars and Marina area. Easy parking for the hire
    • Leisure trip
    • Couple
    • Executive Studio
    • Stayed 1 night

    We were woken early in the morning by people on our floor chatting for extended period of time in the hall way.

    Convenient location, walk to shops, restaurants and bars and Marina area. Easy parking for the hire car. Room was clean and modern. View over park.

    Stayed in February 2025

  • Reviewed: 5 March 2025

    7.0
    Ok
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    A bit noisy

    Location

    Stayed in March 2025

  • Reviewed: 4 March 2025

    7.0
    Great Central Location, Friendly helpful staff
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 3 nights

    - Beware there is a nightclub right across the road, Saturday night was noisy (even from higher level) and hard to sleep until the wee hours when the club closed - some people may enjoy this nightlife obviously though. - Balcony is small (at least in the room we stayed) only big enough to just stand out on, so if this is a highlight of booking for you, don't count on this. - Couldn't get oven to heat in our room. - Long wait for elevator in the morning (8.25am), and only ever appeared to be one out of two working at a time? We almost were late to make our tour pick up - Another guest advised they had a 17 min wait the day prior. So account for plenty of time at this time in the morning if you have time sensitive engagements. - Room Servicing left a lot to be desired - had to make multiple trips to reception for extra amenities. First day our room was missed being serviced all together (though reception staff were very apologetic and accommodating), and the second day it was serviced, but majority of items used were not refreshed (i.e. milk which was low after not having been replaced the day before either, hot chocolate sachets that were used the night before etc, complementary bathroom supplies - was empty packaging left in drawer to begin with and then were not refreshed throughout our 3 night stay, even when i had thrown the packaging out) Coffee pods for machine were only on first day/arrival and had to purchase more if required, should be included in daily room cost if being offered, not per stay. Sheets were not refreshed, was not aware this wouldn't be completed, dishes were washed but not put away. Not major things by any means and the room was still clean and tidy, but it's the little things and felt slightly let down after great first impressions in every other aspect.

    First impressions were fantastic, super friendly reception staff, who were very helpful and accommodating. Lovely big room with all of the facilities (full kitchen, washer and dryer in bathroom, comfortable couch and chairs), plenty of space to sit and work, eat etc if required, ambient music playing on the TV on arrival along with weather and wifi info, Aircon on waiting for arrival, clean and tidy, with modern fresh decor, Lovely outlook over Myers park where live music was playing on Saturday afternoon, plenty of plugs including USB-A & C on desk, Tim tams and coffee pod machine in room on first day was a lovely touch, very accessible location at the start of the Queen street hill with a 10min walk to sky tower and 20min walk to waterfront with lots of great shopping and stores on the way. Overall great stay for a very reasonable price.

    Stayed in March 2025

  • Reviewed: 14 February 2025

    7.0
    Beautiful apartment, too noisy environment for me
    • Leisure trip
    • Solo traveller
    • Executive Studio
    • Stayed 4 nights
    • Submitted via mobile

    The environment was very noisy. Construction work nearby, and a music festival during the weekend. A park which is maintained by noisy blowers and cutting machines. Noisy cars and motorcycles nearby.

    Well made fresh appartment with nice kitchenette, balcony with beautiful view on park and Sky tower. Close to the city centre. Very friendly staff :-)

    Stayed in February 2025

  • Reviewed: 20 January 2025

    6.0
    Handy location
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    10th floor on street front, view of buildings which is what you would expect being downtown. Could hear the club across the road until 2am when they closed. Would've been nice on booking to have an option of room preference, ie street facing / non street etc. Bed was 2 king singles put together, which is normal for a king bed request. However, the under blanket /matress cover wasn't thick enough to cover the matress edging and could feel where they "met" making it an uncomfortable sleep. Parking is extremely tight if you have a large vehicle.

    Room clean, cool when we walked in from heat of the day. Reception staff warm and welcoming. Lobby clean and fresh. Suited what we needed for weekend.

    Stayed in January 2025

  • Reviewed: 5 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Bit pricey

    Location

    Stayed in December 2024

  • Reviewed: 2 January 2025

    1.0
    Wasn’t the best
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Staff and way of operating

    Nothing much really

    Stayed in January 2025

  • Reviewed: 21 December 2024

    6.0
    Convenient
    • Business trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    We rated lower in cleanliness because there was quite a large brown stain on one of the pillows. We informed the reception on checkout. Verandah needs cleaning

    Good location. Liked the night light in bathroom

    Stayed in November 2024

  • Reviewed: 14 December 2024

    7.0
    We were on holiday from Chch and enjoyed our stay apart from above issue
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    We were on the 8 floor (Room 804) and there was an overpowering smell of tobacco smoke…both a stale smell and also someone still smoking in a room near us, This unfortunately spoilt an otherwise perfect stay. The receptionist said they couldn’t do anything about the smoker cos it was a resident?? They did offer to shift us to another room but we didn’t want the hassle of shifting.

    The spacious room, the view over green park from our balcony, the location, the friendly staff

    Stayed in December 2024

  • Reviewed: 2 December 2024

    5.0
    Not my first visit here, I think some of the rooms could do with a refresh to keep the place valid.
    • Leisure trip
    • Couple
    • Executive Studio
    • Stayed 1 night

    The tea and coffee making facilities were ok except there was no milk in the fridge. By the time we realized this reception was shut.

    Easy access and great location for CBD activities. Straight forward registration to get to our room quickly.

    Stayed in November 2024

  • Reviewed: 30 November 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Shower water pressure was poor.

    Stayed in November 2024

  • Reviewed: 28 November 2024

    7.0
    Good functional apartment
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Not well designed and not as clean as we had expected

    Good location

    Stayed in November 2024

Showing 676 – 700

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