The air conditioning isn't very effective. We found the room to be quite hot, despite the moderate outside temperatures.

The location is ideal, situated right in the centre of the city and close to the waterfront. The room was spacious and cosy, with a very comfortable bed. The amenities in the room were also pretty good.

Stayed in February 2025

A little traffic noise in our room (3rd floor). TV reception kept dropping out - a problem which has probably been fixed by now.

Good location, with supermarket next door and places to eat nearby. Well equipped kitchen, in spite of some missing/unmatching crockery. Excellent washing machine and dryer. TV’s in lounge and bedroom.

Stayed in February 2025

No full housekeeping

Good room facilities and spacious

Stayed in February 2025

wifi was abysmal

good location. air con was good

Stayed in February 2025

When refurbishing is completed it will an even better hotel.

Great location, clean, well maintained and large room. Excellent manager who over delivered on expectations. Close to Sky tower and short walk to the harbour..

Stayed in February 2025

Perfect location. 3 min walk to bus station 10 min walk to harbour Very comfortable room.

Stayed in February 2025

A little tired

Location and value

Stayed in November 2024

The door needs to be fixed it's well out of alignment..but the apartment was still good

Loved how close the apartment was from.the Viaduct and the Casino

Stayed in February 2025

WiFi very precarious..

Super central!! 2 minutes from SkyTower 5 minutes from Queen Str

Stayed in February 2025

Car parks are very thin/tight. Bed a bit firm for me.

Location, size of room

Stayed in February 2025

Aircon wasn't working well.

The room was big, the bedroom and bathroom were lovely. Washer & Dryer was an added bonus.

Stayed in January 2025

Very very hot, could not open windows, was supplied a fan but didn’t help much, no extractor fan in bathroom for steam

Very clean

Stayed in February 2025

Was clean overall but an bit more effort to make it extra clean would be appreciated.

Great location, everything you need nearby. We’re very grateful for the room upgrade from studio to 1 bed apartment.

Stayed in January 2025

Quest on Hobson’s location is perfect for a sightseeing trip to Auckland. It’s a short walk from the drop off point for the airport express bus and surrounded by restaurants, cafes, retail and grocery stores. The accommodation’s security protocols are good. The apartment I had was spacious, clean, comfortable and well equipped. I was provided with the basics like tea, coffee, dishwasher soap, clothes detergent so I could settle in when I arrived.

Stayed in January 2025

Can’t give it a 10 as just like in Ireland/UK 6 months before this trip, only 4 of the 8 places I stayed in NZ or there in 3 weeks had even serviceable wifi (at LEAST a steady 10+ mbps-I live in Mexico & get up to 200 mpbs on a standard wifi plan & MX is not even a 1st world country). As in when checking in, desk clerk stated wifi was “really good”. Not true-not even at his front desk w/the router right near by & using his laptop he was getting a mere 12 mbps & I was getting 2-5 mbps in my room-could barely stream Youtube-completely unacceptable in this day & age in a first world country.

Good sized studio style design in good shape in a good location in the centre. Like in all of NZ, shower water pressure was strong.

Stayed in December 2024

Nothing

Very helpful staff.

Stayed in January 2025

On quite a busy street surrounded by traffic and a bit rough on the outside.

Great location, walking distance to the waterfront, convenience store right at the bottom, and close to everything.

Stayed in November 2024

I lived in lower floor, so there was no prospect.

1. very tidy and clean 2. excellent customer service 3. room spacious and comfortable

Stayed in January 2025

The apartment need a few cosmetic details attended to e.g. broken cupboard drawers in the kitchen and ome of the blinds were also broken and difficult to manipulate. Glasses were in a cupboard which was hard to reach for short people. Only two wine glasses and one champagne. Some instructions how to work the airconditioning would have been useful.

The location so close to the Skybus stop from the airport was ideal . Apartment was spacious and comfortable. It was a short walk to Queen St and the Harbour, so very convenient.

Stayed in January 2025

The tv and internet connection to the tv kept stalling. The sanding in the corridor from 8:30am but they were trying to be very quiet.

location, the layout and facilities within the apartment/ room.

Stayed in January 2025

The smell of the room. No windows to open to ventilate it. Bathroom was rough, paint job and paint peeling off the wall

Location

Stayed in January 2025

The air conditioning wasn’t very good. It was very hot on the room in the afternoon.

How close it was to eden park by uber. The friendly staff.

Stayed in January 2025

Would have been perfect with double glazing

Its location

Stayed in January 2025

Ridiculously tight parking - but we were able to moved when we expressed the difficulty. Basic facilities. Located in a part of town that had a lot of homeless people on the streets

We had room with view of NYE sky tower fireworks- that was great! And at good price. Helpful staff.

Stayed in January 2025

Minor - a shelf or caddy in the shower for personal toiletries. Had to put then on the shower box floor not at arm's reach.

Excellent location very handy for walking to local attractions and shopping.

Stayed in January 2025