127 Hobson Street, 1010 Auckland, New Zealand
#276 of 684 vacation rentals in Auckland
Guests' ChoiceBased on 1971 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.7
Value for money
8.4
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Martin
New ZealandNo hot water one morning - these things happen but an apology would have been nice.
Good location near the centre of Auckland. Comfortable bed, good shower and good-sized room. Parking building over the road if you don't use the property's own parking.
Stayed in February 2024
Reviewed: April 21, 2024
Mickayla
New ZealandSome of the walls had terrible scuffing and marks on them, i noticed behind the curtains the window ledges and windows were quite dirty.
The beds were super comfy I wanted to take it home with us!
Stayed in March 2024
Reviewed: April 18, 2024
Isabel
New ZealandSo convenient for the airport bus and near good breakfast place;The Depot. Easy to find.
Stayed in April 2024
Reviewed: April 15, 2024
Catherine
South AfricaKitchen could have been more standardised and better supplied with utensils, crockery and updated somewhat.
Great location, spacious room and the most comfortable bed we stayed in jn all New Zealand
Stayed in April 2024
Reviewed: April 14, 2024
Evelyn
United KingdomNo view from window. Parking spaces tiny.
The room size was good, the bed comfortable, city centre location ideal, facilities all you could need.
Stayed in March 2024
Reviewed: April 13, 2024
Laurie
AustraliaNo hot water on arrival first day told 2 hours to fix it at 2pm, others told 3 hours at 9 am. I got a hot shower about 5pm. Bed too firm, we both got sore backs. The second day the lights relay had to be replaced by electricians as the lights continuously shut off the relay. We arrived at 12pm by bus from rotorua and even though being informed of this beforehand and two confirmation texts via booking.com that indeed the arrival time was 12 to 1pm the clerk was immovable about checking time. We went for a walk for a couple of hours and had lunch. Checking key was given at 1358 hrs. That floor was being completed when we arrived at 2pm so absolutely no flexibility in housekeeping times.
Facilities, it was a nice room with a good view of the sky tower from the lounge/kitchen and the bedroom. Location, a short walk to 3 convenience stores and a subway just outside the door and a short walk to some lovely restaurants. Quick problem solving by staff when the lights wouldn't stay on.
Stayed in April 2024
Reviewed: April 10, 2024
Henrietta
New ZealandDrapes dont fully close for privacy in the main seating tv area,
One of my favs to stay,
Stayed in April 2024
Reviewed: April 9, 2024
Sherri
AustraliaLocation is what it is, some colourful characters outside but nothing to be too worried about ☺️ Whilst our car was large, the carparks are very very small, only a small hatch could fit. If you're coming with a hire car and the hire company offer you an upgrade to a bigger car - don't take it 🤣 After hours phone line needs some work, got bounced around 3 times before someone said they'd contact the duty manager.
The after hours duty manager was lovely! Upon check-in he helped us park our awkwardly large hire car and on our last night when we returned to find someone had taken our carpark, he assisted us in finding an alternative 😅 Clean, great shower, good bed, awesome movie library.
Stayed in March 2024
Reviewed: April 4, 2024
현경
South KoreaI was stayed for almost a week. But the room service was only 2 times.
Good
Stayed in March 2024
Reviewed: April 1, 2024
Susan
United StatesLocation
Stayed in March 2024
Reviewed: March 31, 2024
Martin
New ZealandDifficult to cool down the room. Had to keep curtains closed as rooms very hot due to sunshine and no opening windows.
Excellent location. Well laid out. Shower was awesome. Having a washing machine was a bonus.
Stayed in March 2024
Reviewed: March 31, 2024
Sandra
Hong KongThe kitchen hob takes forever to heat up.
Convenience. And they provided washing machine + dryer and laundry powder.
Stayed in March 2024
Reviewed: March 30, 2024
Kerri
New ZealandNo privacy curtain in lounge so had to have curtains closed otherwise we were looking straight into flats next door - or they were looking into our room
Great location and the shower was awesome
Stayed in March 2024
Reviewed: March 28, 2024
Andrew
United KingdomThe whole place is beginning to look tatty. It appears as if little or no maintenance is being carried out. Scuffed walls, dented kitchen fittings, broken appliances, defective light bulbs - all easily fixed and yet not. Such a shame as this is in a brilliant central location across from the airport bus link, Sky Tower and a short walk to the harbour. I hope they refurbish it soon.
Good central location and fabulous city views from 302 and 402.
Stayed in March 2024
Reviewed: March 26, 2024
Katherine
New ZealandVery hard to get out of property with handing the key card in and trying to use the lift to get to the parking garage to exit. Can there be a box in the garage?
Pleasant staff.
Stayed in March 2024
Reviewed: March 25, 2024
Jean
AustraliaThis was a one-night stay before leaving New Zealand. Our apartment was on the 21st floor, with a superb view of the CBD. Parking was difficult as it was located on the other side of the accommodation. Staffs were friendly but not helpful at all.
Stayed in March 2024
Reviewed: March 23, 2024
John
United StatesShower water pressure.
Spacious room
Stayed in March 2024
Reviewed: March 23, 2024
Brenda
AustraliaThe apartment has a well worn out look to it. Whilst there is mention of renovation in the future, a handy person could easily fix the hanging kitchen cupboard with a screwdriver.
Location- close to coach terminal
Stayed in March 2024
Reviewed: March 21, 2024
Catherine
AustraliaNothing
Very central
Stayed in February 2024
Reviewed: March 21, 2024
Mcdonnell
AustraliaThe fridge froze our breakfast, milk and orange juice so we could not use them
Friendly staff and clean room
Stayed in March 2024
Reviewed: March 18, 2024
Christine
United KingdomThe property is a bit tired and as the company itself recognises, it could do with a refit. Curtains didn’t close properly and given apartment building right opposite there wasn’t much privacy.
Good location for the city and about 10 minutes walk to the harbour area. Well equipped for a city centre apartment.
Stayed in March 2024
Reviewed: March 18, 2024
Justin
New ZealandLocation is a little compromised by construction In the area. Tidy enough, but a bit of wear and tear.
Spacious room.
Stayed in March 2024
Reviewed: March 17, 2024
Eunita
New ZealandParking in the basement was very tight with a SUV car.
It was clean and tidy. Good location.
Stayed in March 2024
Reviewed: March 16, 2024
Lyn
New ZealandBed due for replacement. Basement car parks were quite tight for a large car.
Great size, separate bedroom, balcony with seating. Laundry and kitchen facilities. Reception friendly and helpful. Good location with subway and groceries next door.
Stayed in March 2024
Reviewed: March 13, 2024
Andrea
New ZealandWas a bit noisy early in the morning with truck deliveries, the dryer seems to take forever to dry a load, the interior probabilities needed new carpet & colour on the walls
Was good to have a bedroom & a seperate lounge space, the shower was the best we had all holiday
Stayed in March 2024
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