Cnr Kingston & Federal Streets, 1010 Auckland, New Zealand
#117 of 202 hotels in Auckland
Guests' ChoiceBased on 2065 hotel reviews
7.9Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.1
Staff
8.4
Value for money
7.8
Free Wifi
7.9
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End of dialog contentReviewed: April 7, 2025
Alan
New ZealandBeen told upon departure that I had a $5.00 bill to pay after paying what was instructed upon artival
Breaky was great
Stayed in April 2025
Reviewed: April 4, 2025
Brooke
New ZealandThe location does lend to some noise at night
Room was clean, view was great and the location is so prime for parking and eating.
Stayed in March 2025
Reviewed: April 2, 2025
Sharon
AustraliaTheir booking system was difficult for staff to manage the extra night request had to be done by booking staff not clued up at front counter
Stayed in March 2025
Reviewed: March 30, 2025
Patricia
South AfricaBed on wheels, moved around too easily when opened to get in the bed. Bit frustrating. Breakfast was not great for what you pay. I won't include Breakfast with my future stays.
Stayed in March 2025
Reviewed: March 24, 2025
Tim
New ZealandThe cleanliness of lifts and reception areas is not quite to expectations, but it is a busy hotel with a fair amount of traffic.
The location is superb CBD and easy walking distance to most of the Auckland CBD attractions of the Viaduct, Sky City, ferry terminal, etc. The bed was really comfortable. The gym is basic but sufficiently equipped for a shorter stay.
Stayed in March 2025
Reviewed: March 23, 2025
Terry
AustraliaThe breakfast buffet was quite ordinary. The bacon isn’t cooked properly.And is rather greasy. The scrambled egg is sloppy mess
Proximity to the city centre , the waterfront marina and the train station
Stayed in March 2025
Reviewed: March 19, 2025
Sha
Australia- Queues were long at reception at checkout - Buffet wasn't as good, a few items we had to request if they were bringing more out, crossiants didn't taste fresh - Our room card wasn't working after returning back to hotel, cleaner wasn't able to help, had to go to reception and they gave a replacement
- Friendly staff member at check in - Great location
Stayed in March 2025
Reviewed: March 19, 2025
Peter
New ZealandLocation is excellent
Stayed in February 2025
Reviewed: March 16, 2025
Kathy
New ZealandView was of the other side of the hotel ie internal. Being cbd I thought a sea view would be the norm. Had to close the bathroom door to turn the room lights on which was weird and difficult on arrival in the dark.
Clean and comfortable. Comfy bed. Breakfast nice. Pretty good location.
Stayed in March 2025
Reviewed: March 14, 2025
Tom
United KingdomNothing
lovely room, clean and comfortable. A very pleasant hotel to end our NZ trip with.
Stayed in February 2025
Reviewed: March 10, 2025
Vicki
AustraliaI could not hear audio on my phone, this was reported but was not fixed before my stay ended. The barman, Carl, was very rude to one our party when she queried why she hadn't received her drink and he had continued to serve and supply drinks to other guests that came after her, he told her curtly, he was busy serving guests (like she wasn't one) When he finally did bring her drink to the table he put it down very roughly without a word of apology for the delay
The rooms were very comfortable. The shower water pressure was even and easily adjustable and the bed and pillows were like sleeping on a cloud. The small coffee and snack outlet in the foyer was a definite bonus.
Stayed in March 2025
Reviewed: March 9, 2025
Cherie
New ZealandA minor issue but being short and having a non adjustable shower head made the shower a little annoying. Also couldn’t work out the connection process for the chrome cast option on the tv
I loved the location of the property. Bed was comfortable clean great staff very efficient check in and out
Stayed in March 2025
Reviewed: March 5, 2025
Magslife
United KingdomNothing much to be honest
My room was big, clean and had a lovely view.
Stayed in February 2025
Reviewed: March 4, 2025
Susan
United KingdomOur room was comfortable and had everything we needed, but think it was due a refurb - it looked as though some rooms had already been done.
Hotel was in a good central location and provided comfortable amenities for a reasonable price for the centre of Auckland.
Stayed in February 2025
Reviewed: March 4, 2025
Gus
AustraliaI was disappointed to be charged NZ$50/day for valet parking. At Rydge's rates I would expect it to be included.
Stayed in February 2025
Reviewed: March 3, 2025
Chiachou
United StatesRoom is small , facilities are old.
Stayed in March 2025
Reviewed: March 2, 2025
Berryman
New ZealandThe cups were not cleaned properly or dry. I wished the hotel supplied toothpaste, a jug and a microwave.
It was beautiful, I liked the colour scheme and the bed was cosy!
Stayed in March 2025
Reviewed: March 2, 2025
Ann
AustraliaMusic playing in foyer and restaurant was loud and dreadful
Good location, bed was amazing and comfortable
Stayed in February 2025
Reviewed: February 28, 2025
Young
New ZealandVery comfortable bed, location. Great lobby/bar area to hang out in downstairs
Stayed in February 2025
Reviewed: February 27, 2025
Keith
United KingdomFor us, nothing really. We were happy with all aspects of our stay.
Everything really! For what we were after, ie. close to Sky Tower, Weta and All Blacks experience, couldn’t have been better. Also, a short walk to harbour and viaduct area with loads of excellent bars and restaurants. Breakfast was really good, good choice and good quality. Overall a really good option for a short 2 day stopover.
Stayed in February 2025
Reviewed: February 26, 2025
Dunn
IrelandAC in bedroom not very effective
Location
Stayed in February 2025
Reviewed: February 26, 2025
Rosanna
New ZealandThe bathroom fan runs continuously (no way to turn it off) which is noisey when trying to sleep.
Comfortable beds, friendly staff.
Stayed in February 2025
Reviewed: February 24, 2025
Liang
United StatesThe street is a work zone; window looks right at the construction across the street; and the workers can look right into the room.
I like the customer service; very nice and polite, very helpful
Stayed in February 2025
Reviewed: February 21, 2025
Bojan
SwitzerlandNothing
Our first hotel after arrival in NZ. Very central, near the Skytower. Nice rooms, comfortable beds. Friendly staff. Stayed for four night. Haven't eaten in the restaurant, so can't rate that.
Stayed in January 2025
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