The shower glass was not big enough and walls were not sound proof.. could hear sounds from outside

Very nice and comfortable stay

Stayed in April 2025

There’s nothing to dislike everything was perfect

Stayed in April 2025

The only thing lacking was that only one towel was supplied per person and there was no where to hang our wet towels or bath mat to dry between uses. We were going out so needed to shower before and in the morning, so this was a downfall and would be easily fixed.

The hotel felt luxurious. The entrance decor, and the room fittings. Lovely to have a Nespresso and tea selections in the room, glasses etc. Breakfast at the dining room was delicious and if we were staying longer we would have liked to have dinner or a drink there too.

Stayed in April 2025

Fantastic - decore, staff (attentive, prompt, warm). Hoping this doesn't go public but the workmanship on the build appears to be poor which is disappointing and means the property will look tired in time. Very unfortunate for the owner.

Stayed in April 2025

Deluxe suite with hot tub. Very nice room, everything gave off that high end feel, perfect for a couple’s getaway. However, the barn door that should close the bathroom didn’t stay closed at all which wasn’t ideal. The outdoor area, although nice, lacked privacy as upstairs onlookers were watching us, the walls that separate us from the rooms next to us are white w circular patterned holes making the next door occupants able to see you and vice versa, defeating the relaxing experience a hot tub often gives. The location defeated the luxury feel having old run down houses right across the street and the view from the hot tub is just the motorway, also the umbrella next to the hot tub was broken. Bed was super comfortable but the pillows gave me a sore neck. TV was easy to connect to.

Stayed in March 2025

Whatever is used to clean the floors leaves them sticky if you are walking in bare feet - have noticed this several times when we stay. Rooms over looking the hot tubs are a little too intimate.

The restaurant is lovely, rooms are great. Parking is fairly easy. Beds are comfortable, staff are very helpful.

Stayed in March 2025

Hotel is actually not that modern unlike the photos portray. Decor and fit out has been done ok, but reminds me of a budget hotels trying to be fancy in Bangkok. It’s ok to crash for a night or two, if you need to be somewhere close by. My wife and I found it very strange that a hotel like this would be located where it is, as it wasn’t in keeping with surroundings. It felt like it is not in a very nice area and we felt valet parking was a must (which we did) but at $35 it was overpriced. We actually booked this by mistake thinking we’d booked SO Hotel in AKL CBD, so obviously we were going to be disappointed. Even still, it’s not great value for money for the standard and location IMO. Aside, it was however interesting to watch people making out in the hot tub directly below our window and very strange how there was no privacy for them!! 🫣

Stayed in March 2025

Excellent as always

Stayed in March 2025

Overall it was great. Exceeded my expectation

Stayed in March 2025

Stayed the night before flying out and it was perfect for the relaxing night I needed

Stayed in March 2025

Would have loved to have access to the spa and pool. I believe this is in the process of being done.

The location is very great. The layout of the hotel is good 👍, rooms were clean and very comfortable.

Stayed in March 2025

Everything was good

Very clean

Stayed in February 2025

Unfortunately, the location is not what you would expect for the ambience of the hotel. It's disappointing that on our visit that the drinks menu was limited. The selection of wine on the menu was not available, along with no draught beer. The bathroom extract was like a jet engine. Over designed, resulting in excessive noise. On-site parking is an additional cost, which should be included, especially in such a location. The bar , restaurant Facilities closed 2100hrs, which is not what you want to hear after a long day travelling. Though, this closure time seems to be standard throughout New Zealand.

The hotel and rooms were decorated to a lovely high standard. Friendly, welcoming staff, who were apologetic, for what seems to be let down by the resource planning management team.

Stayed in March 2025

Nothing

State of the art facilities perfect location all round. Friendly staff Great stay here

Stayed in March 2025

Very good

Stayed in March 2025

The area is not the best, it's quite industrial and the shops near are pretty run down. There was a week long funeral in one of the houses opposite and one night there was a fight. Breakfast was expensive for what it was, a saucer of instant coffee ( when they have nice coffee machines in the rooms) Not much for vegetarians in the cooked range, pastries were not amazing. The room cleaning was often late in the afternoon which was annoying. We added a day to our stay Infront of our long booking and although we had much correspondence on this app beforehand our cards still had to be recharged twice.

The hotel room was lovely, comfy beds, good shower, lovely balcony with a view of the sky tower. A great selection of tea and coffee, there was even a Nespresso type machine with some pods.

Stayed in February 2025

Need more choice of pillow size

Big room, comfortable bed, friendly staff

Stayed in March 2025

Beautiful rooms

Stayed in January 2025

Having to wait for reception to escort you into and from the carpark

Nice, new and good value hotel.

Stayed in March 2025

The view was great. It has a very comfortable king size bed.

Stayed in March 2025

bed was a bit firm for our liking and i had trouble with adjusting the volume on the tv.

location good,easy access from motorway,all staff we met were great,very helpful.

Stayed in March 2025

Great Stay, nice and close to Eden park for concerts. Clean had everything we needed.

Stayed in January 2025

Quite noisy. Could hear other rooms running the taps, flushing the toilet, opening doors etc and because of wooden floor in the corridors, you could every person who walked past all night long. Plus lots of heavy traffic noise.

Modern and stylish, very spacious rooms with a comfy bed and large shower.

Stayed in March 2025

A lovely hotel with great facilities. The room was very comfortable and clean. Dinner and breakfast was good.

Stayed in March 2025