39 Robins Road, 9300 Queenstown, New Zealand
#55 of 88 hotels in Queenstown
Guests' ChoiceBased on 347 hostel reviews
8.0Cleanliness
8.2
Comfort
8.3
Location
8.9
Facilities
8.1
Staff
9.2
Value for money
8.3
Free Wifi
8.1
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End of dialog contentReviewed: June 6, 2023
Huijia
Chinaparking car is underground and back the house, it is not easy to park the car.
room is very cute and clean, there is a balcony, nice decorate!
Stayed in May 2023
Reviewed: May 8, 2023
Luca
ItalyThe access system is electronic with a bar code key. Unfortunately my key got a problem at night, so I wasn't able even to go to the toilet because the door of my room closed automatically. There is emergency number, I called it but none replied. Moreover, they close the kitchen at night and if you leave food inside the kitchen as they ask you and you wake up early as I did to go to Milford Sound, there is no way to take it. Again I called the night manager, but no reply.
Good position, clean, safe, good price.
Stayed in April 2023
Reviewed: April 28, 2023
Molly
United KingdomThe rooms were cold
Friendly staff and hostel dog!
Stayed in April 2023
Reviewed: April 25, 2023
Pippa
United KingdomThe facilties weren't super modern and there were only 3 toilets, but I never had to wait for anyone so this didn't bother me.
I really liked this hostel, there was a good vibe. The beds were comfy, there was abundant storage space in room. The staff are amazing, super friendly and helpful. There are 3 kitchens (so lots of cooking space) and lots of spaces to sit and socialise.
Stayed in April 2023
Reviewed: April 25, 2023
Maria
New ZealandThe upper bunk bed sometimes makes a noise when you try to turn on either side, but other than that everythings great!
Great staff and location wise to CBD is great!
Stayed in April 2023
Reviewed: April 15, 2023
Gillian
AustraliaMostly all good during my stay, maybe better dining area would be good
Good hostel! Decent price and good set up.
Stayed in April 2023
Reviewed: April 13, 2023
Simonvallas
SlovakiaThe evening before I was supposed to check out, suddenly a different new guest opened the door of my (private) room with a room card and claimed she is checked-in for this room. I was surprised and shocked, but I knew I was right, so there was nothing to worry about for me. :) However, of course it was some kind of misunderstanding from the reception and I suppose the new guest then received the correct information about the room number and a correct room card. Nothing terrible, but also nothing I want to experience again. :D
The hostel was very nice - perfect family-like atmosphere. It was quite a small house, but with 3 kitchens, 3 bathroom, living room and (I think) 4 rooms upstairs for the backpackers. I stayed in a private bedroom, which was fine. Comfortable bed, spacious balcony with seating and mountain view - very nice! I also liked the check-in process. Caitlin checked me in and then she showed me all the rooms and what is where. I liked it very much.
Stayed in April 2023
Reviewed: April 5, 2023
Morgane
FranceNot enough bathrooms for the amount of people There were curtains on the bed that only covered half of it which is useless and mine had some suspicious stains on it
It was a pretty good hostel, pretty quiet, the bathrooms were quite big and super clean. Staff was lovely, then even had an adorable little dog
Stayed in April 2023
Reviewed: March 18, 2023
Katerina
GreeceLook, cozy feeling, people.
Stayed in March 2023
Reviewed: March 18, 2023
:;:;
NetherlandsOn our floor there was only one toilet (there were more one or two stairs down). The mattress was quite thin I could feel the slatted base.
Staff was very friendly. Kitchen was clean and bathrooms too. Enough space to cook and store food. Also liked the little curtain near the bed and that there was enough storage space in the rooms.
Stayed in March 2023
Reviewed: March 16, 2023
Yee
MalaysiaThe location and room is perfect.
Stayed in March 2023
Reviewed: March 11, 2023
Lana
New ZealandNot enough toilets and showers, was often waiting to use the shower or go to the toilet. Weird smell in the bathrooms and bedrooms, like bad cleaning supplies. Bike rental had no locks and not really rental, but just bikes available to use.
Good location and all the staff were very friendly and welcoming, along with being accommodating with requests and questions. Nice lounge with TV and games.
Stayed in March 2023
Reviewed: March 7, 2023
Jack
New ZealandExcellent facilities for storing food and items, staff were friendly and helpful whenever needed. WiFi worked and beds were really comfy and each one had 2 plug sockets and a curtain so you could have privacy. Also it was super cheap and just a 10 minute walk (if that) from the centre of town. What's not to like?
Stayed in March 2023
Reviewed: March 2, 2023
Sarah
AustraliaI wasn't there long enough to dislike anything. I kept to myself and the places I did venture to were clean and quiet.
The locality of the place was great. Quick walk into town. Couldn't hear the hustle and bustle that other places are able to.
Stayed in February 2023
Reviewed: March 2, 2023
Tobias
Switzerlandgood beds with curtains and plugs, well equipped kitchen and not too busy as e.g. the nomads hostel. close to a supermarket
Stayed in February 2023
Reviewed: March 1, 2023
Kira
New ZealandWe got upgraded to a private unit outside which was great and the staff had their puppy in at the time and this dog was insanely cute!
Stayed in December 2022
Reviewed: February 15, 2023
Greg
AustraliaPretty good value for Queenstown which is generally very expensive. Good clean basic hostel style accommodation with good facilities.
Stayed in January 2023
Reviewed: February 6, 2023
Leonardo
BrazilLocation and clean
Stayed in February 2023
Reviewed: January 29, 2023
Barbara
United KingdomCould do with more showers - there were usually queues for the bathrooms in the mornings and evenings.
Nice room with veranda, friendly staff, clean and well equipped.
Stayed in January 2023
Reviewed: January 3, 2023
Lisa
AustriaTables in common area could use a good scrub.
Everything a hostel needs was there, common area, fully equiped kitchen, enough space in fridges, clean bathrooms, laundry.... staff on check in was great with recommendations and very welcoming
Stayed in December 2022
Reviewed: December 25, 2022
Sylvain
Francewould be good to have more bathrooms
it's a good place with good vibes. 3 kitchen is convenient and the living room is comfy. room are tiny but comfy too.
Stayed in November 2022
Reviewed: December 16, 2022
Michael
United StatesRoad and costruction.
Proximity, thoughtful staff, efficient use of space--what hostel should provide for travelers.
Stayed in December 2022
Reviewed: December 10, 2022
Greg
United StatesThe mattress was quite worn and sunken in and the bed creaked and made noise every move I made.
Easy check-in process, even later in the day. The rooms were very quiet in the evening and night time. Two kitchens is also very nice to have available.
Stayed in December 2022
Reviewed: November 27, 2022
Sophie
Australiaunclean doonas? (found hairs) smelly in the rooms
good kitchen and communal space. friendly vibes and good hospitality. great location. cheap
Stayed in November 2022
Reviewed: November 2, 2022
Marta
AustraliaThe kitchen could have more appliances. When the kitchen is closed (because it's over a bedroom) then there's no access to a table with chairs to have dinner.
The curtain in the bunk beds for more privacy.
Stayed in October 2022
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