Troubles with the access cards to the room. Ribeye in the restaurant was not fresh and the portion was very thin...i was not satisfied this time.

Stayed in May 2024

Parking not really convenient

Clean Comfortable bed Helpfull staff Thank you Amjad at the reception for his help to fix the computer problem

Stayed in May 2024

1. The water bottle in my room had soap water in it. 2. The TV in the room was not working 3. No toiletries except a face soap

Location, parking and bed

Stayed in May 2024

Nothing

Location is a big plus. You have Muscat Grand mall and Avenues mall at a walkable distance. Also there are a lot of restaurants nearby.

Stayed in May 2024

The location of the property

Stayed in May 2024

The facility is old and small rooms and bathrooms The breakfast buffet is typical

The staff was very good and friendly and the location is good

Stayed in April 2024

Nice Welcoming

Stayed in April 2024

The food (iftar and Suhoor) during Ramadan was very expensive. 6 OMR and 3 OMR respectively. As the period is holy month, the food should be fairly cheap or affordable.

The staff especially Rose is very good, professional and friendly.

Stayed in March 2024

cleaning methodology is wrong, staff come to room to clean,. they go to toilet, use same dirty hands in room cleaning, touch with dirty hands on pillows, towels etc I think this is mistake of management of ibis hotel and sequence is in correct.

location good

Stayed in March 2024

The hotel has really become worse, It used to be a very good hotel. No Maintenance is done and many things are leaking in the Washroom The staff is not having smile on face, Not sure if they are being paid. Also the Hotel does not have Ironing Stands, I was surprised when the guy said we will need it back after 2 hours as we don't have enough. You cannot expect this from a Hotel like Ibis.

Stayed in March 2024

Everything starting from the parking very limited and difficult to reach the basement. The room was uncomfortable, toilet small and no hot water. The bed was hard .

Nothing

Stayed in April 2024

They have nothing that can be liked Rooms are tiny Bathroom even tinier Poor front desk No Concierge No Pool Limited Parking Limited Staff

It's a nightmare to stay at this place. It was my first time in IBIS and after staying at this place it will be the last time as well.

Stayed in April 2024

All good

Excellent

Stayed in April 2024

We recently stayed at this hotel for three nights and found that the facilities could use some attention. The cleanliness of the bathroom, including the toilet bowl, sink, and shower, was not up to standard, and the tissue holder appeared rusty. Additionally, the towels were worn and beginning to fray, and the carpet was dusty, which made our room feel less comfortable. These aspects could be improved to enhance the overall guest experience.

The room service did an excellent job of keeping our room tidy throughout our stay. The breakfast buffet was satisfactory, offering a decent variety of options.

Stayed in April 2024

Room is small . Wash room door in in front of door.

Nothing

Stayed in April 2024

Apart from wifi we didn't liked anything

Only wifi and location of property as nearby so many indian restaurants are there

Stayed in April 2024

Drain flies all over the room, furniture is old and some of them were found broken, toilet is old and dirty, breakfast is very very basic and not good quality, hotel needs serious maintenance

Location of the property is very good

Stayed in April 2024

Very small rooms...very conjusted washroom..no dental kits in room...no slippers were provided like in other hotels......

Location of the hotel.

Stayed in April 2024

The parking is very small.

The location is great.

Stayed in April 2024

The very unwelcoming front desk lady , she’s from Philippines and wearing eyeglass, she’s not even looking while talking to us which I found it’s very rude, she’s not even smiling it’s not even appropriate with her position..

The location is perfect

Stayed in April 2024

There is no room cleaning There are insects Some of the furniture is also semi-discolored Worn and broken towels

There is nothing to admire

Stayed in April 2024

Pillow and bed are very uncomfortable, I stayed at a lot of ibis around the world and this really need a renovation.

Kind staff, affordable price.

Stayed in February 2024

Nothing

The receptionist especially Rose is very friendly, professional and really support all guests with their request on time. She is hardworking and so energetic.

Stayed in April 2024

Nice

Very good

Stayed in January 2024

Clean and very good and comfortable for a business traveller

Good breakfast Polite staff Very good housekeeping staff

Stayed in March 2024