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  5. Reviews of The Secure Inn Hotel Muscat

Reviews of The Secure Inn Hotel Muscat This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Azaiba po box 123, pc 118, 118 Muscat, Oman

#78 of 118 hotels in Muscat

Guests' Choice

Review Score

Based on 443 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    7.3

  • Facilities

    7.1

  • Staff

    8.0

  • Value for money

    7.2

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: January 12, 2025

    3.0
    Terrible experience
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is rated as 4 stars but it is not clean and smells I think it should be 2 stars

    It was noisy With drunk people grappinng the door handle after 3 am I called the reception twice ghe assure me no body is there may be some guest Loud sounds at 3 pm

    Stayed in January 2025

  • Reviewed: December 24, 2024

    10
    best hotel in that location
    • Business trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    in the night no much traffic or so much people

    have good location

    Stayed in November 2024

  • Reviewed: December 8, 2024

    1.0
    Bad
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights

    everything

    Nothing

    Stayed in December 2024

  • Reviewed: December 5, 2024

    2.0
    Will never go back, bad service, very limited breakfast, the access cards needed to be renewed each
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 6 nights

    cold water for at least 4 minutes before hot water. Old towels (but clean), no shampoo or bodywash, no room service, reception not available, not a family friendly place as there are 2 discos, (1st floor and 8th floor). not possible to sleep during the weekend, way too much noise. Rooms are not sound proof, far from it

    The room was big

    Stayed in December 2024

  • Reviewed: December 2, 2024

    10
    nice investment in money
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    everything is nice and clean

    Stayed in December 2024

  • Reviewed: December 1, 2024

    1.0
    ❌️ for this hotel ❌️
    • Family with young children
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    - Water was not hot (we waited long may be it will get hot, but not, maximum we got was little warm) - rooms were smelling cigarettes. - we couldn't sleep well because of the noise. - loud disco music - Noisy Drunk people around 3:00 am - Not enough parkings for hotel guests!!

    Staff were welcoming ..

    Stayed in November 2024

  • Reviewed: November 30, 2024

    9.0
    Just as i wished.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 4 nights

    Nothing.

    Away from shops and noise. I went to retreat after taking a group onm a 2 week tour. So needed quiet and rest.

    Stayed in November 2024

  • Reviewed: November 22, 2024

    1.0
    You have to ask for EVERYTHING !
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything else is missing & need to ask for it & follow up till you get it. Stay away if you can't live with 2 night clubs (1st & last floors)!

    Location

    Stayed in November 2024

  • Reviewed: November 21, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Music in night very loud

    Clean

    Stayed in November 2024

  • Reviewed: November 20, 2024

    1.0
    Very bad
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is very bad . One left in the hotel . Bad smell in the rooms floor . They gave me a room without any window.. Bathroom so bad and not clean no soap no tissue… The mattress is very very bad not comfortable… I tried to cancel my stay on the hotel but the staff refused so I set my two days and me and my family were very angry 😡

    Nothing

    Stayed in November 2024

  • Reviewed: November 10, 2024

    1.0
    The room stank of smoke daily as it seeped in through the vents in the bathroom making everything smell badly. There was
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything. The room stank of smoke daily as it seeped in through the vents in the bathroom making everything smell badly. There was loud music until the early hours of the morning every single day. We arrived with a half a roll of toilet paper which we had to ask for twice and no one cleaned the room despite leaving the correct handle key.

    There was little to like about this property except the beds.

    Stayed in November 2024

  • Reviewed: November 5, 2024

    1.0
    Very bad hotel. I don’t recommend anyone to stay in this hotel
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loud music All night

    Nathing

    Stayed in November 2024

  • Reviewed: November 5, 2024

    1.0
    The hotel ruined my experience in Muscat and I don’t advise anyone to stay there.cause of the both clubs I don’t advise
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything there were two clubs ongoing and after party the place is packed with drunk people. It’s not for a family. It’s for playing around hotel and it smells very bad and the water was leaking in the toilet and it wasn’t to clean and I saw a piece of tissue over the cupboardand it’s showing and it’s not cleaned. Smells like a humid and dirt bad smells.

    Nothing to be honest, only the receptionist the workers there were polite otherwise the property is not a hotel. It’s a club. That you can’t sleep also toilet is leaking. Also smells very bad. Surely it’s not a clean at all

    Stayed in October 2024

  • Reviewed: September 4, 2024

    10
    wounderful
    • Business trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    nothing

    goood breakfast

    Stayed in August 2024

  • Reviewed: August 11, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bad view / No view even after requesting Washroom space is very tight difficult to go to shower. No hot water.

    Stayed in August 2024

  • Reviewed: August 3, 2024

    10
    Friendly and good value airport stop over...
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite away out of town, pool not open...

    Upgraded us to a very large room and arranged all our transport...

    Stayed in July 2024

  • Reviewed: July 24, 2024

    10
    Exceptional
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Tout apprécié

    Yes Very very good

    Stayed in May 2024

  • Reviewed: July 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Outside isn’t clean and club is so loud

    Clean hotel

    Stayed in April 2024

  • Reviewed: May 29, 2024

    3.0
    Not worth the price, because pool not / never working. sauna steam not available at all.
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom is too tight, Hot water reach ur tap after wasting 5 mins of water flow, Pool sauna and steam is advertised but actually not available.

    Rooms and Ambience Staff are excellent

    Stayed in May 2024

  • Reviewed: May 17, 2024

    5.0
    Fair
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room services were poor. Management needs to improve

    Location

    Stayed in May 2024

  • Reviewed: April 26, 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Carpets were old and stained. Bathroom fittings and fixtures were poor quality and falling apart. Room had smell of old smoke. Nightclubs in same building kept me awake.

    Staff were fantastic and tried best to make stay enjoyable.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    1.0
    Worst stay ever!
    • Couple
    • Deluxe Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything was bad Service wasn’t good! Room was ok but it wasn’t clean And water was not working properly in the toilet and i spoke to them more than 5 times and they didn’t do anything they sent a guy but he didn’t fix the water ,i told them to change the room but they didn’t! Gym and pool were closed but no one informed and I wasn’t the only guest complaining about it This was the worst experience for me and whenever i travel to oman i will not go to this hotel and i will not recommend it for any of my friends or family

    Nothing

    Stayed in April 2024

  • Reviewed: April 14, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Too much noise from night club in same hôtel, the swimming pool and Jacuzzi was put on maintenance without informing on the booking website, the breakfast not up to expectations, milk to prepare coffee was cold, no coffee machine, carpet was dirty

    Stayed in April 2024

  • Reviewed: April 14, 2024

    3.0
    Stay away.....I would never recommend this place to anyone.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The sound of drilling and knocking, etc. Their whole pool area was under construction. So no pool or rooftop area. The need to ask for bathroom amenities. They didn't clean the rooms one of the days. No view from either of the rooms or natural sunlight. The one room window was blocked by a wall, the other as well. The lack of willingness to refund the balance of the days The bathrooms had the smell of drain water and consistent cigarette smoke with noisy extractor fans.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    5.0
    Fair
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Empty hotel. No ashtray in the room. Bathroom could be cleaner and the bed more confortable.

    Stayed in March 2024

Showing 76 - 100

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