Alhamra - PO Box 833, 112 Al Ḩamrāʼ, Oman
#3 of 6 hotels in Al Ḩamrāʼ
Guests' ChoiceBased on 361 hotel reviews
7.9Cleanliness
8.0
Comfort
8.2
Location
9.1
Facilities
7.6
Staff
8.8
Value for money
7.0
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 22, 2024
Wendy
United KingdomWhere do I start….i think the property has cruised on its view and the rest is pretty shoddy. Tired, expensive, extras you had to pay for like water. The evening meal was incredibly basic, rooms were tired and needed maintenance, no where to go after your evening meal, furniture cheap and basic. Hit and miss on the staff. I feel whoever owns this hotel is being greedy. Over Charging guests for basically a view. charging for water, which makes me think are the staff being looked after properly!! The whole thing left a bad taste in my mouth. They are making more basic cabins but need to maintain the ones they have. I have looked through the reviews and people are saying the same thing. They need to listen to their guests and make changes. Don’t ask for reviews and not act on the feedback.
The view was lovely.
Stayed in October 2024
Reviewed: October 17, 2024
Poul
United Arab EmiratesPretty much everything. The road to The View was 4-5km of driving on dirt roads with no indication of how much further to the hotel nor if you were on the right path. There was little to no service when we arrived, the room assigned was in second row which was what we paid (too much) for. The room was extremely dated, the door had an actual key to the room and it was difficult to ensure that your things we're secured when you weren't in the room. The A/C didn't work, The room looked like it had had a 70's style makeover with thick layers of paint on the doors and walls. The view was so-so with another hut in front of the balcony. The noise from the A/C units running really spoiled whatever joy was left of being on the balcony. And just as we thought this was the worst, we went to the "restaurant" for dinner. This place where they served food was anything but romantic. Yes, there was a view and that was the only appetizing at element at the restaurant. They only had buffet and the selection was just terrible. We asked if we could order a'la carte but they said they only served that once in a while. The tables were uninspiringly "thrown" on the balcony of the restaurant and it was in general very uninviting. We decided to not eat and instead went hungry to bed. We had originally booked for two nights but after just 1 hr there it was clear we would not stay more than 1 night and after speaking with the supervisor they told us we had to wait till the next morning to discuss this further. After a night with little sleep we went to the breakfast with very low expectations but it was even worse than dinner. The selection was literally none and I'm not trying to say that we expected to be served a 5-star breakfast but this was simply poor and when we asked for a cappuccino it was not included in the breakfast but had to be paid separately.
I liked the concept of the hut's on top of the mountain, similar to what Hatta in Dubai has. The pool looked nice. I also liked that they allowed us to cancel the booking so that we only had to stay 1 night which was way more than enough. Don't get fooled by the pictures like we did...
Stayed in October 2024
Reviewed: October 11, 2024
Pierre
FranceThe room and bathroom were not very clean The air conditioning was leaking on the table, the sheet was with holes, the bathtub faucet was running on the floor, no cold water in the bathtub. old room. The water in the pool was cloudy.
The staff is charming and attentive
Stayed in October 2024
Reviewed: October 5, 2024
David
United KingdomEverything else. From the AC that is above the bed and blows ice cold wind on you all night. The mediocre room. The bath tub I couldn't plug. The below average breakfast with watered down juices. The construction going on around the pool that made it impossible to enjoy yourself. And finally the over pricing.
The view
Stayed in October 2024
Reviewed: September 5, 2024
Gabrielle
BrazilDinner was really tasty, but breakfast can be improved (more variety and better quality bread). We loved our table and the service though!
The pool is spectacular; The suspended hotel rooms are very cool; The staff is friendly and helpful.
Stayed in June 2024
Reviewed: August 8, 2024
Dawoud
OmanBest hotel booked in Oman
Stayed in August 2024
Reviewed: August 5, 2024
Abdullah
OmanThe price was expensive and the road is not paved too much dust and rocks. And there is no light so its very dangerous at night. And no shop near the hotel . The restaurant also not nice and have small menu and expensive also .
The location was amazing and the weather is nice specially at night. The staff was good and helpful
Stayed in July 2024
Reviewed: July 13, 2024
Erin
United Arab EmiratesDrive to the hotel definitely needs 4x4, it's a difficult and scary road to drive.
Stunning location, staff could not have been more friendly or welcoming. The food was fantastic!
Stayed in May 2024
Reviewed: July 3, 2024
Eszter
RomaniaThe view is mediocre compared to what you can find in the region, the road to the hotel is terrible, you need a 4X4 and to get there before dark because there is no lighting on the road. After 8pm no English speaking personnel at reception, the food is bad and they tried to trick us to order buffet for 12 OMR/person when there is no buffet in fact and you can order a la cart and eat for 3-4 OMR/person. We had water pipe cockroaches in our room and they told us it came from outside. Didn’t want to change our room until we started threatening to announce booking about the bad conditions, in the end we had to leave in the middle of the night. To top it all they lied to booking to avoid giving us a refund. It was the only bad experience and we toured half of the country.
The only thing good about this place is the heated pool. Otherwise this place is going down.
Stayed in May 2024
Reviewed: June 26, 2024
Astha
OmanThe view, infinity pool, clean rooms, bathtub, hot breakfast
Stayed in June 2024
Reviewed: May 29, 2024
Aruzat
OmanFirst of all they ignore request which was apply in booking. After long argument in reception they compensate with free dinner. We accept only because I didn’t want to disappoint my kids who was excited to come. View was amazing & I kind of calm down after all. But Cockroaches all over the room, they walk on bed!! It’s ruin our stay! Differently not coming back.
View was good and dinner only.
Stayed in May 2024
Reviewed: April 19, 2024
Ahmed
OmanThe dirt tarib is very tired
Good location
Stayed in February 2024
Reviewed: April 17, 2024
Majid
Omanno things
All things, privacy, location, quiet
Stayed in March 2024
Reviewed: April 6, 2024
Julie
SwitzerlandThe food menu needs a serious make over but we conveyed that to the hotel. Hopefully they will take comments on board because it needs attention.
This hotel was just simply amazing! Beautiful modern rooms with floor to ceiling windows with a view on to the valley and canyon. Pool is fantastic and the whole place is just so peaceful and calm. Yes it's preferable to have a 4 wheel drive to get there, but seriously, its worth driving 7km on the off track road to get there. The staff where very friendly. You will not be disappointed with this gem of a hotel!!!
Stayed in April 2024
Reviewed: March 28, 2024
Donna
United KingdomSun loungers and food bland. I had a really bad tummy after eating a curry
The view and swimming pool
Stayed in March 2024
Reviewed: March 25, 2024
Aneta
PolandThe view is one of the place you want come back. I wish to take my whole family there :-)The view exceeded my expectations. The pool is exceptional!
Stayed in March 2024
Reviewed: February 24, 2024
Ceri
United KingdomSo the 6k off road to get there is not for the faint hearted and I would say a 4x4 is strongly recommended. That said there are no sheer drops and having made it once, you quickly get used to coming and going.
This is that rare gem of a hotel which is so special it makes your holiday truly memorable. It’s the best place we stayed in Oman. It’s spectacular, a 180 degree view in front of you of the valley and mountains. Food was great and the staff were incredibly helpful and welcoming
Stayed in February 2024
Reviewed: February 17, 2024
Avin
OmanDoesn’t have warm conditioner
View
Stayed in February 2024
Reviewed: February 6, 2024
Hassan
United Arab Emiratesfood was very basic, not much choices. parking is outside and not shaded. very narrow walkways and pool water was freezing.
only the view.
Stayed in February 2024
Reviewed: January 5, 2024
Michael
FranceAmazing staff, we had the chance to get a first row room with a breathe taking view
Stayed in January 2024
Reviewed: December 31, 2023
Ismail
OmanCalling reception, no one was answering so I went by my self to ask some one to help me with my luggage. The buffet was with out any drink, if you want pay for it, at least to provide water without any additional fee. No heater at room
The staff was friendly and the view was amazing,
Stayed in December 2023
Reviewed: December 28, 2023
Kalind
IndiaCleanliness could be better.
Best location. Amazing hospitality. The food was unexpected delicious for the location of this property.
Stayed in December 2023
Reviewed: December 27, 2023
Emie
OmanThe Christmas food on Dinner
I love the weather and views
Stayed in December 2023
Reviewed: December 23, 2023
Ali
United KingdomI wish they offered better hot chocolate and bakery snacks.
A must for anyone visiting Oman! Our room offered absolutely stunning views, and the delicious food for both dinner and breakfast was a highlight. The beautiful swimming pool, coupled with the welcoming and helpful staff, made our stay truly enjoyable.
Stayed in December 2023
Reviewed: December 9, 2023
Jason
OmanThe curtains are horrible for keeping the light out in the morning. (Just bring an eye mask for a simple fix)
The finishings in each room are top notch and beds very comfortable. The seclusion you’ll experience is like none you can find in oman.
Stayed in December 2023
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