Staff was great, room was cleaned. The pool looked a bit dirty so we didnt get to enjoy it. The location was beautiful! Cold enough that AC wasnt a need at all!

Stayed in April 2025

The gardens need better plants, it was all the same impatients

It really surprised me how well kept is the property and the rooms, considering the age of the hotel. The rooms are big and ver well ventilated. Breakfast was included: the hojaldres were delicious! The staff was always very pleasant

Stayed in February 2025

I would have liked to have an A/C in my room.

Location

Stayed in January 2025

The rooms could be a bit more modern but it adds to the charming cabin appeal of the entire hotel.

The staff was incredible, the food was amazing and the location was just lovely. A great stay in Tierras Altas.

Stayed in October 2024

Beautiful

Stayed in September 2024

The jacuzzi was dirty, it seems there was a fungi growing in all over, like it wasn’t been cleaned days ago…

The place itself which is so relaxing, the farm was so kindly for my kids and the garden walk was a nice experience

Stayed in September 2024

The hot water to the room's bathroom shower was very slow. Our room faced the highway going to Cerro Punta and there were trucks transporting produce from Cerro Punta early in the morning. The trucks are loud, so expect some highway noise. The hotel is probably less than 100 meters from the highway. The pool and spa area could use some refurbishment. The hot tub needs to be tiled. The shower in the dressing area of the pool had good hot water..... you just have to wait 3 minutes or so for it to get up the hill.

The hotel was great. It was a great value for the price paid. The breakfast was fantastic. I had scrambled eggs, ham, French toast, coffee and orange juice. It was all excellent and served by order by a nice waitress. The room was very clean with nice hardwood floors. The bed was comfortable and smelled fresh. Our room had a beautiful view from the nice little sitting balcony. The hotel is 46 years old. It has character and has been well cared for. All the staff were extremely nice and helpful.

Stayed in August 2024

Located in Bambito has really nicest views and the weather was around 18C

Stayed in July 2024

Dinner service was somewhat slow but staff was amicable and very friendly

Breakfast could improve with more diverse options, limited selection was the only downside

Stayed in June 2024

attention in restaurant (except breakfast) is bad, you have actually to look for staff to order and to pay. There are definitely better dining options in the area. And the use the spa area for groups of school kids, what does not fit together really.

Nice rooms, Spa with sauna, breakfast very good

Stayed in May 2024

Our room was lovely, but we arrived after a hard rain and there was a puddle of water from a ceiling leak in the living room. Thank goodness the water pooled beside the couch and not on it. We were offered another room, but we refused as we loved the room and didnt see any other leaks. There were some insects in the bathroom around tap, but that is normal in the tropics, so not a problem. There was only one coffee pod in the room for 2 people, and the demitasse cups are really too small for non-espresso style coffee. I made one coffee in a Styrofoam cup and poured into tiny cups. Also the coffee quality was not that good. Panama has many wonderful coffees, so perhaps show Panama's great qualities off a bit in each room's coffee area. Ensure pods/coffee are fresh or perhaps provide a small pour-over unit or even small French press to steep supplied coffee to desired strength. The dining area had the annoying habit of playing multiple music streams at the same time, a noisy, irritating radio or 2 video channels and a lovely light jazz, samba music stream. Please choose one sound in dining area, preferably the least disruptive so customers can enjoy each other and their meal. Our waitress was very kind to turn down videos at the bar when we asked, but then the jazz music stream kept cutting out, so if wifi is spotty, perhaps just play downloaded music from flash drive, or old fashioned CD, on speaker system so pleasant atmosphere can be consistent. The pool building on the upper garden level is amazing, but it is just not clean enough. There were large and small bugs in the lukewarm jacuzzi, so I couldn't relax. I would have cleaned water if there was a net close by. The pool area is wonderfully designed but again, the pool was just not clean enough and a bit too warm, but temperature preference is very individual, so not a big deal. This property could be spectacular with a tiny bit more attention.

Such a beautiful property and a wonderful, spacious room with high ceilings, lots of storage and gorgeous wood floor and trim. The bed was very comfortable, and the staff members were very kind and patient as we did not speak Spanish, except for a couple of words. The landscaping and views outside were wonderful. Walking around is a joy. I saw a Coati in the upper level garden coming out of the bamboo Grove. He was large and handsome, but ran away, of course, after seeing me.

Stayed in April 2024

The swimming pool was awesome. Breakfast was great

Stayed in March 2024

Weather

Stayed in April 2024

The Hotel no have transportation service.

The weather and the garden and restaurant food!

Stayed in April 2024

No AC

Love the place , the scenery on the garden view

Stayed in March 2024

Location

Beautiful grounds clean rooms and the location was paradise

Stayed in February 2024

Nothing

The breakfast was awesome. Traditional Panamanian cuisine starting off with tropical fruit, and mountain grown coffee. Followed by yuca, tortillas, eggs to your liking and sausage or ham. The servers were very attentive to our needs.

Stayed in January 2024

There were small spots in different areas that were not completely clean. Like dust. Not big deal but could make a difference for some clients There used to be a ping pong table before. Maybe they change it to another place.

The relaxing vibe without the noise of the city. I have stayed in this hotel many times in the last 35 years.

Stayed in January 2024

except the DJ FOR THE FINAL DAY OF THE YEAR) horrible, food could have been better . Rest all ok

Everything (

Stayed in January 2024

Nice rooms

Location

Stayed in September 2023

There was some noise from the street outside but not a lot

It was limited but adequate

Stayed in September 2023

There was a sewage smell.

Lovely gardens, good food and staff was very efficient and helpful. This hotel is obviously old and a bit worn, but it has its charms.

Stayed in August 2023

The pool area could be improved with some music with hidden speakers. The breakfast at the restaurant is so basic and options are very limited.

It was peaceful and very relaxing. The garden was clean and organized. The lady at the garden's entrance was so kind when giving ideas about where to go and what to visit.

Stayed in July 2023

Very good

Stayed in June 2023