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  5. Reviews of Hotel Cocotal

Reviews of Hotel Cocotal This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida principal Isla Grande, Isla Grande, Panama

#3 of 3 hotels in Isla Grande

Guests' Choice

Review Score

Based on 78 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    9.1

  • Facilities

    6.7

  • Staff

    8.7

  • Value for money

    6.7

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 17, 2025

    8.0
    Good hotel with a beautifull natural pool, and amazing personnel!
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room could be a bit better to compete with the price of the stay.

    Booked 4 nights at Cocotal, it was a good location with a beautifull vieuw. The personel was amazing! Very good people who care for the people and work hard. Good service! The place was comfortable and the food was excellent! The room was normal and could be better, but for an island it is okay. Many thanks to the people working here for the amazing service.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet didn,t worked

    Nice hotel on the beach

    Stayed in March 2025

  • Reviewed: January 2, 2025

    6.0
    It was an enjoyable, rustic get away for a few days.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    The grounds and hotel area were not as clean and maintained as I would like to see. I understand this hotel being a little rustic and right on the beach so sandy, but at one point a dog urinated in the main outdoor corridor and even staff members just stepped around it until it dried.

    The breakfast was really good, simple but a good variety. The staff was really helpful and friendly. The area was really pretty with lots of fresh air.

    Stayed in December 2024

  • Reviewed: April 1, 2024

    8.0
    Muy buena
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    The stairs to get to the room are dangerous should consider emergency water system Do not throw food waste into the sea, you can see the grease while you bathe. Add wastewater treatment system

    The location is very good. The ease of leaving the car and the boat trip is very practical. The staff was very good and the food was delicious.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little old

    Location

    Stayed in February 2024

  • Reviewed: March 5, 2024

    6.0
    Wonderful island and very nice and friendly people.
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Water stopped several times during our stay. The beds and pillows were very uncomfortable.

    Staff were very friendly and breakfast was delicious

    Stayed in March 2024

  • Reviewed: January 23, 2024

    6.0
    It is a one night only, one time only adventure.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Water for toilets and shower was unavailable at times and shower was never hot.

    The property was right on the water, and had restaurant and bar onsite. The staff were very friendly and helpful. Our walk up to the lighthouse was good. Plenty of chairs and loungers to use.

    Stayed in January 2024

  • Reviewed: April 10, 2023

    6.0
    For the money spent, another option is better…
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff / Customer Service

    Location

    Stayed in April 2023

  • Reviewed: April 4, 2023

    8.0
    good value great location
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    no hot water

    Location and food

    Stayed in March 2023

  • Reviewed: March 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was small and bathroom was very basic.

    Great location. Private beach. Great breakfasts

    Stayed in February 2023

  • Reviewed: March 13, 2023

    6.0
    Location and staff great when you are outside, rooms are very basic and price is high considering
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Bedrooms are very basic, water did not always work and there was only cold water

    Staff were very friendly, location was great and being right on the water was fabulous

    Stayed in March 2023

  • Reviewed: February 13, 2023

    8.0
    we came with friends to enjoy some time away and to relax and this place deleicered. The food and drinks were great and
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it’s important to come into it with the proper expectations. you will pay locals for both the parking and the boat ride over to Isla Grande, despite the booking.com description of an included boat ride. no big deal as it supports the local economy. also, there is no hot water in the resort (and sometimes no water at all depending on the time of day) and the facilities are very, very basic. the room AC is new and works very well and the beds were clean and acceptable. we would recommend this and would come back ourselves, but if you’re looking for a western/north American hotel experience, you’ll need to change your expectations.

    the location, staff and overall value were excellent. we were treated very well and really enjoyed the time to relax. great food and great drinks enjoyed in a dock over the Caribbean!

    Stayed in February 2023

  • Reviewed: February 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the location

    breakfast was great

    Stayed in January 2023

  • Reviewed: January 12, 2023

    8.0
    Wonderful Stay
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The meals were a little pricy.

    Good location. Has its own shuttle boat from the mainland. The included breakfast has a range of choices, all quick good. Owner's attention to details and willingness to see help guests was outstanding.

    Stayed in January 2023

  • Reviewed: January 3, 2023

    8.0
    Wonderful and relaxing! Can't wait to return.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 6 nights

    While the room was clean, having an extra roll of toilet paper and an extra set of towels would have been nice. It also would have been nice if housekeeping had come on a schedule, every other day or so, especially to empty the bathroom trash and sweep the floors.

    The restaurant sits over the water and was perfect for all our meals. The chef was very accommodating with my vegan friend and the food was delicious.

    Stayed in December 2022

  • Reviewed: November 28, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Poor breakfast. Good location

    Stayed in November 2022

  • Reviewed: August 30, 2022

    8.0
    Fantastic location and cuisine
    • Business trip
    • Couple
    • Quadruple Room
    • Stayed 2 nights

    Location, excellent Spanish cook, great ceviche

    Stayed in August 2022

  • Reviewed: June 19, 2022

    7.0
    Had a wonderful stay and the restaurant and staff are exceptional.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 4 nights

    The restaurant doesn't open until 8am so don't expect that early morning coffee. If you have mobility issues you may struggle as the rooms upstairs have seep stairs and the deck area around the restaurant is uneven.

    The food at the restaurant is Michelin quality. A ver pleasant surprise. The staff are happy and helpful and all interactions are excellent. The place is rustic, so expect this. Only one room has hot water! But the hotel is on the water and what more could you ask for. You can walk everywhere and it is very safe.

    Stayed in June 2022

  • Reviewed: January 1, 2025

    2.0
    Will not do again
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 2 nights

    Dirty, not hot water

    Location

    Stayed in December 2024

  • Reviewed: December 27, 2024

    9.0
    We had an amazing time, really enjoyed ourselves and the staff at the hotel were great!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The staff at the hotel were amazing! They were extremely helpful and friendly (particularly Stefan)!

    Stayed in December 2024

  • Reviewed: September 24, 2024

    1.0
    Avoid at all costs
    • Leisure trip
    • Travelers with friends
    • Economy Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

      The rooms are dark and sparse; no hot water, no balcony, no fridge, no drinking water provided, no bedding except a single (stained) sheet, no beach towels, no balcony, no view (besides a pile of trash next to the hotel), no wifi, and poor data signal. There was water constantly leaking in the main hallway making it very slippery and covered in mud. The bath towels have holes, and there is black mould in the bathroom. I asked for a blanket and they brought me one that smelled like mould, and didn't have another one. They took the blanket to wash it but then didn't ever give it back to me before I slept, despite asking repeatedly.  There was crazy loud music thumping through the walls all night not to mention loud people walking by at all hours of the night since the hotel room door is 1 foot from the public road.  The menu prices were very high and we waited almost 2 hours for food, and my friend and I were served our meals 30 minutes apart.  The parking lot charged us for 4 days instead of 3 and said if we didn't pay the extra day we couldn't park there.  Despite calling them the night before to confirm our arrival and then also confirming our boat pick up 40 minutes before, when we arrived at the hotel with all our luggage the manager asked us "you're checking in tomorrow right?".  When we said "no, today" we had to wait 2 hours for them to apparently clean the room, even though we arrived at 4:00 pm, 2 hours after the posted check-in time. No apology or acknowledgement was offered. We left after the first night but got no refund (nor apology).  My advice is to stay far, far away.

    It's dog friendly and there was a sweet little puppy. Nice calm water good for paddle boarding.

    Stayed in September 2024

  • Reviewed: July 24, 2024

    10
    Very nice hotel at Isla Grande, Colón
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to add.

    We are very grateful for all the attention and care we received in Isla Grande, Colón – Panama. The Staff was amazing and did all their utmost to provide us with the best experience. The room was also very nice and spacious, with even 2 beds. The food was also very tasty, both at breakfast and lunchtime. Very much recommended.

    Stayed in June 2024

  • Reviewed: May 15, 2024

    10
    Very nice place ,in centre of the island!
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was fine

    The location

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Exceptional
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The boat taxi brings you right to the dock and as you check in, you can grab a beer from the fridge and it is a smooth process from there.

    Great people. Felt like part of the family.

    Stayed in May 2024

Showing 1 - 25

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