The hotel and facilities are a little tired.

The location is great and the room view is awesome.

Stayed in July 2022

Room was very noisy, in part due to the outdated fridges, in part due to the poor isolation of the rooms. Most services were closed during our stay.

The hotel is a modernist marble, really really beautiful.

Stayed in August 2022

Beautiful location, wonderful food. We had 3 different meals. The staff was kind and helpful

Stayed in July 2022

The lack of tour opportunities was disappointing. The almost deserted town of Gamboa should be promoted by the lodge. It had interesting sites of the canal, railroad, and a few shops.

We liked the large room and large bathroom. The patio and the view was excellent. We enjoyed the large variety of food for breakfast. The visit to the sloth sanctuary was special.

Stayed in June 2022

Nothing

Location was great and staff was very friendly! Unexpected magic show was a lot of fun!

Stayed in June 2022

tiniest water bottles. No water fountain readily available. I wished they had a water dispenser in the room. Reception staff didn’t communicate information accurately. They would call a cab and said to us they take credit card but the driver would be upset because that wasn’t true and he had to wait for us to pull cash. Very frustrating We were also told dinner started at a certain time. We get there and they’d say they gave us the wrong time.

the view… and food. Overall I think it was a beautiful resort to stay at. It is near the city so that was nice

Stayed in July 2022

The hotel has clearly some years behind it. The owner should invest some money in a restoration. It would be a real pearl.

The location of the hotel is awesome. Nice view, great position for exploring the area.

Stayed in July 2022

The staff at the pool originally wasn’t helpful (closing early?) but someone else came (management?) and took care of our needs. Service at Monkey Bar was slow but the food was good.

location and availability of things to do

Stayed in July 2022

Beautiful place, stuff very friendly and accomodating, great activities for children. Food not amazing but ok for this level of price quality

Stayed in July 2022

no room service and no alternative to breakfast buffet. there needs to be a cafe in lobby for pastries & coffee drink & snacks since not everyone needs a huge Bkfst buffet.

the serenity & views are excellent. the sloth sanctuary was incredible. the pool bar was great THANKS to bartenders GINA & SIXTO! they were polite & professional & provided excellent service !

Stayed in July 2022

The bathroom and balcony doors were hard to close. There were no towels or staff at the pool. The front desk staff varied in terms of how helpful and friendly they were.

Gamboa Rainforest Reserve has a stunning location, with huge two-story windows in the lobby that highlight the Chagres River and lush forests beyond. The hotel was in good condition and the Monkey Bar had reasonably priced drinks and food. Our room was large with a hammock on the balcony for relaxing and enjoying the view. The bathroom was large and luxurious. The resort is also home to a sloth sanctuary and you can book rainforest and canal tours through the hotel itself, although we did not do that. There felt like there were only a handful of other people there, so nothing was ever busy or crowded.

Stayed in June 2022

Coffee served at breakfast! Confrontation with day manager over music being played by the pool. She failed to actually come down to the area to check what was going on which could have avoided the dreadful afternoon anyone who wanted to relax around the pool had. When she did eventually come down most guests had left the area and I had made two trips to reception; the hotel is huge; and we had suffered through 3 hours of madness. Poor

Breakfast was excellent; coffee aside. As were the buffet meals in general. The hotel itself is an opulent old relic. Still quite a place. Wonderful pool when the staff weren't allowing guests to pump out music at ridiculously loud levels. Tree trek/zip line was great fun. Breakfast staff was fantastic as was Victor on the front desk. Comfy room, amazing river view. The brass monkey foot rest at the monkey bar, just one if many fantastic details.

Stayed in May 2022

some parts of the property needs some maintenance. but understandable due to the (financial) hit due to covid

lots of things to do. spacious. luxurious

Stayed in May 2022

The bathroom needs a bit of work. It’s time to clean the windows. Panama in general has a lot of dirty windows.

Location, pool, food.

Stayed in May 2022

The hotel provided breakfast and dinner wasn't great. Not only it was overpriced, it was of poor quality.

The location is one of a kind. The hotel has a terrarium feel to it in a good way. The surrounding nature is mesmerizing.

Stayed in April 2022

The rooms were spacious with a balcony facing the river and a hammock to enjoy the view. The hotel is in a colonial style, which creates a very nice atmosphere. The pool is huge, great for swimming, chilling and also children.

Stayed in April 2022

This hotel has a clear monopoly in the area and it really shows in the service and the general indifference of the staff and the tours desk. We were only able to stay one night and tried multiple times to get in touch (in 3 different ways) to book onto the night tour. Nobody from the tour desk bothered to reply and when we arrived (early pm) they told us the tours were fully booked. Grudgingly, they added another one at 9.30pm (not ideal for young children with an early boat ride the following morning) and then the half-hearted guide only did a 20 min tour using the excuse that his torch wasn’t waterproof (note: he works in a rainforest!!) Generally, we felt the staff were not that interested in customers (reception and pool bar the same!) and we left feeling that this hotel needs some local competition to help it pull its socks up a bit!

The rooms are nice - good size, with a great view. The pool is also good, as is the location. It was great to see lots of wildlife on the doorstep. It’s easy to walk to the local marina for boat tours (better value than the hotel options!) and to the town for food (we had amazing pizza at Treehouse).

Stayed in April 2025

The bar for the night was closed and abandoned I think, and the swimming pool could be a little bit more fun… price can be steep.

The beautiful area, the animals, and the restaurant. The excursions are great too.

Stayed in March 2025

There were 4 people on the reservation and only 2 towels were provided in the room. The soap was not refilled in the room.

Everything

Stayed in April 2025

Amazing breakfast. Location in the middle of the forest, alot of wildlife, amazing views.

Stayed in March 2025

Pool quite crowded. Not enough chairs.

Location. View.

Stayed in March 2025

We were early and the checkin clerk said the room is nearly ready. Two hour’s later we were still sitting in reception. Had the clerk been honest we could have got changed and waited by the pool. The room is a twin and I booked a double!! The room is very very tired. I have pics items they show signs of age and neglect. The iron is unusable due to burnt fibres. The chairs are stained. The tiles in the in the bathroom have been repaired badly!!

Location and views

Stayed in March 2025

Spacious room, very good buffet. Exceptionally friendly and helpful staff. Beautiful setting and the tours excellent. Big pool. Very family friendly. We took the Monkey Island and sunset boat tours and the were outstanding. The trip to the indigenous village and lunch with them was exceptional!

Stayed in February 2025

Bland and either overcooked or undercooked—fruit delicious

Stayed in February 2025

Dinner buffet was ok but not our favorite - included with our room. We very much enjoyed the fine dining a la carte dinner.

The staff is by far the best part followed by location. We had a lovely room with an amazing view.

Stayed in February 2025