Via Espana La cresta Panama, Bella Vista, 0000 Panama City, Panama
#113 of 129 hotels in Panama City
Guests' ChoiceBased on 201 hotel reviews
6.9Cleanliness
7.1
Comfort
7.1
Location
8.6
Facilities
6.8
Staff
7.6
Value for money
7.5
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 23, 2025
Majestic
United StatesI wished I had waited a few more hours until the actual check-in because I paid for 2 places to sleep one night. I didn't like that I wasn't notified of the heavy drilling that took place next to my room that started as soon as the day begun; the receptionist could have at least offered me a real night's stay for the inconvenience. I wished this place offered a kitchenette because the location was great for being in the city's center. I didn't like the dusty dirty carpet in the elevator. You should consider removing it altogether - it holds smells and harmful bacteria.
I arrived at 5am on January 21, and I got a later checkout that same day at 2pm. My room was clean and comfortable with TV, ac, desk, drawers, and a closet. I liked my view of the city.
Stayed in January 2025
Reviewed: December 26, 2024
Joe
United StatesThe room shows wear in some places with tile nicks and such but the beds were nice, the ac worked very well, the cleaning person kept the room nice and the bathroom very clean. We would stay here again at that price and level of service.
There is a very nice and reasonably priced bar/resturant open from breakfast till late evening and the food was very good. It added to the hotel stay.
Stayed in December 2024
Reviewed: May 31, 2024
Petra
Czech RepublicIt's not clean at all. There are mods in every corner, the bathroom does seem to be cleaned only with water... At least bed sheets were OK.
Location is fine, close to metro station as well as to bus stop. The pool on upper floor is refreshing and it's clean around. The receptionists are nice and you can leave there your luggage eg. when you check out and want to go to the city before you leave to airport.
Stayed in March 2024
Reviewed: May 15, 2024
Islam
PanamaThe breakfast should have been included. The restaurant prices were much higher than nearby restaurants!
Liked the location and room service
Stayed in May 2024
Reviewed: March 23, 2024
Adam
CanadaThe wifi could have been faster, no hot water in the shower
Good price for location and what you get for a room
Stayed in March 2024
Reviewed: February 28, 2024
Thomas
PanamaWifi is weak
Went well
Stayed in February 2024
Reviewed: January 5, 2024
Andrew
PanamaOnly stayed here to use the pool area, but was'nt calm enough for me, because of groups living there. Reception doesn't matter to be polite, & not my favourite checkin experience...seems like good cop/bad cop situation...night staff has very gloomy disposition, although maintenance & cleaning lady seem good
Swimming pool area was the best aspect, but it was full of people every day/night. The cleaning & bed sheets are good & bathroom is a little tight was ok with hot water Cafe/snacks at hotel restaurant is relaxing
Stayed in January 2024
Reviewed: August 6, 2023
Alejandra
PanamaCleaning room, noises, quaility
Room
Stayed in August 2023
Reviewed: July 23, 2023
Luis
PanamaI have no comment.
I liked its location and it is close to everything.
Stayed in July 2023
Reviewed: April 27, 2023
Cristian
PanamaSafety.
Stayed in April 2023
Reviewed: April 19, 2023
Rene
Costa RicaThe problem is you never feel welcome because the desk people have a face that means dont bother me no smile no welcome just dont bother me im in a position of power and you are under me. Really bad customer service
The price
Stayed in April 2023
Reviewed: April 12, 2023
Gary
United StatesThe rooms are very simple and very dated. No two rooms are the same. Some rooms don't have closets, some don't have desks. Wi-Fi never seemed to work, except maybe in the restaurant. For my wife and I, it was fine. We spent our days all over the city and just came back to the hotel to sleep. No bells, no whistles, no extras, but the bed was comfortable and the AC in our room worked great.
Staff was very helpful, and friendly (to us anyway). The restaurant had tasty, authentic local cuisine. The chuletas and patacones were especially good. Enclosed parking was convenient and safe. Great view of palms and greenery from our window. Two convenience stores right across the street. The rates are very affordable, especially if you're just looking for a place to crash for the night. Early check-in available, as well as late check-out. Guests appear to be mostly locals who know a good deal when they see it. Front desk said they're usually full.
Stayed in April 2023
Reviewed: February 24, 2023
Joan
CanadaGood location close to metro and restaurants
Stayed in January 2023
Reviewed: January 25, 2023
Klaritsa
Panamabathroom could be bigger
everything good
Stayed in December 2022
Reviewed: January 25, 2023
Klaritsa
Panamathe bathroom was a little to small
everything was good
Stayed in November 2022
Reviewed: January 25, 2023
Klaritsa
Panamawhen you enter the room you could smell cigarette smoke like the last person to stayed in that room light one and it was absorb by the curtains.
the air conditioner was great and the hot water in the bathroom work excellent.
Stayed in January 2023
Reviewed: January 20, 2023
Joan
CanadaBad internet
Good price close to metro
Stayed in January 2023
Reviewed: January 8, 2023
War
PanamaPool available for affordable price
Stayed in January 2023
Reviewed: November 26, 2022
Duggy
PanamaMy air conditioner was a bit noisy, but it was perfectly functional. I just battled to sleep with it.
This is a great hotel. Loved how convenient it was. Taxis pass it, the bus stop is a mere few meters away and the Metro (Iglisias del Carmen) is a 2 minute walk. The area is safe to walk in at night too. I ate at the hotel restaurant and it is good value for money. The bar is very comfortable and I enjoyed watching the football world cup on their large tv. There is enough parking too. The pool on the roof is nice! Most amazing views from there. All the employees are very friendly and helpful. Even offered me a shuttle upon checkput. There is a vending machine in the lobby available 24 hours a day and the prices were reasonable. The tv comes with basic cable that has English and Spanish options, not bad at all. Muchas Gracias Todos. Lo aprecio mucho.
Stayed in November 2022
Reviewed: November 19, 2022
Joan
CanadaGood location
Stayed in November 2022
Reviewed: October 30, 2022
Yahir
PanamaThis review is hidden because it doesn't meet our guidelines.
Reviewed: September 4, 2022
Gladys
PanamaBuena ubicación
Stayed in September 2022
Reviewed: August 21, 2022
Roberto
PanamaRoom was not well cleaned.
Good location
Stayed in August 2022
Reviewed: June 13, 2022
Shickille
Jamaicawas okay
staff was friendly and very accommodating
Stayed in May 2022
Chumphon, Thailand
Torver, UK
Sacramento, US
Pahrump, US
Taoyuan, Taiwan
Sapareva Banya, Bulgaria
Puerto Pirámides, Argentina
Žehrov, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content