El cangrejo, Calle D. Panama City, Bella Vista, 00823-00639 Panama City, Panama
#67 of 129 hotels in Panama City
Guests' ChoiceBased on 226 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
8.6
Facilities
8.1
Staff
8.6
Value for money
8.3
Free Wifi
7.6
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: March 23, 2025
Radha
GuyanaHad to pay $90 USD for Early check in for 2 rooms
Very Nice Hotel & location
Stayed in February 2025
Reviewed: March 8, 2025
Gunars
LatviaSmall swimming pool. Strange drinking water rules.
Large room, very clean, good location
Stayed in March 2025
Reviewed: March 2, 2025
Jennifer
United StatesRoom service hit or miss. Room was missing coffee maker set up on arrival. Some days there were hand towels, other days no hand towels. Dirty coffee cups not collected
Comfortable bed, great location
Stayed in February 2025
Reviewed: February 16, 2025
Keshanelle
JamaicaSum of the food maybe because am a picky eater
I had a great time surly gonna recommend there to friends staff was very friendly helpful I’ll give u guys a 9 and room for improvement
Stayed in February 2025
Reviewed: January 26, 2025
Elizabeth
United StatesView and location.
Stayed in January 2025
Reviewed: January 21, 2025
Cheronne
United StatesPool was very small in spite of pictures. It is more like a large jacuzzi. WiFi slow in rooms. Rooms on lower floor poor view
Location was convenient in El Congrejo neighborhood. Walkable to metro, restaurants and a few casinos. Malacon about one mile away. Friendly staff. Good breakfast to start the day. Clean rooms.
Stayed in January 2025
Reviewed: January 9, 2025
Kemorine
JamaicaWiFi not good meal expensive card had default working in the elevator
Clean
Stayed in January 2025
Reviewed: January 6, 2025
Keitel
Trinidad and TobagoMy only little nitpick would be no microwave in the room and not much English speaking staff...but that's not a major issue it's an easy work around
The hotel location was in close proximity to the essentials such as; Food, taxi, train, souvenir shop etc. Their daily breakfast was good and also the restaurant dinner was good. I can definitely recommend Victoria and we would be visiting again!!!
Stayed in January 2025
Reviewed: December 31, 2024
Annastacia
BarbadosWell kept and clean
Stayed in December 2024
Reviewed: December 25, 2024
Chris
El SalvadorThe main door frame was broken, the shower was missing a door, the towel and TP hangers kept falling off
The staff, cleaningness and food were great, the hotel premises and location were on spot.
Stayed in December 2024
Reviewed: December 4, 2024
Bianca
RomaniaNot the cleanest place I have seen, also it looked pretty old inside and outside… the furniture looked bad, the coach, the walls, the lamp, everything was full of stains of mold and dirt and the smell was bad. Also, the room looked so empty when you enter, it is just random furniture there and a lot of tiles. I think they really need to invest a little bit there. The shower is fixed, you cannot properly wash or clean the shower after you and also the water was either very cold or very hot. The pool was so small, I do not think 4 people can stay there… we moved from the hotel after 3 nights… really do not recommend because we stayed for other 10 nights to a hotel even cheaper than this and it was a totally different experience.
The staff was ok.
Stayed in November 2024
Reviewed: November 14, 2024
Dirk
BelgiumAVIS rental on same spot was very convenient.
Stayed in October 2024
Reviewed: October 12, 2024
Gordon
GuyanaWe were without wifi in the room for 4 days since our arrival, and I had to ask for a change of room because the use of internet was important to me as a businessman. The first room had no coffee maker, but we got one in the other room for the remainder 3 days. The language barrier is another issue, they should have staff with knowledge of English. They speak very little English.
The breakfast was okay for the price of $8
Stayed in October 2024
Reviewed: August 28, 2024
Martin
United Arab EmiratesThe facilities were adequate such as the gym but not overly impressive
The breakfast was satisfactory but not excessive and sraff were very accommodating.
Stayed in August 2024
Reviewed: August 15, 2024
Pixie89
United KingdomThe staff are friendly and helpful and the room was a good size. I think it is good value for money!
Stayed in August 2024
Reviewed: August 13, 2024
Sheena
BarbadosLocation, friendly staff, easy to communicate with staff
Stayed in August 2024
Reviewed: August 11, 2024
Coleen
BarbadosThis is not really a dislike, just an extension of the pool. After coming from the mall from morning till night only have maybe a half hour to relax and unwind
What did I think about breakfast... Breakfast was FANTASTIC like you had options everyday Staff was friendly and helpful even when my daughter wasn't feeling well and couldn't attend breakfast, I was given a take away food container was some breakfast of her choice. BIG THANK YOU
Stayed in August 2024
Reviewed: August 5, 2024
Dializ
United StatesThe air conditioning was not cooling at night
It was clean and quiet.
Stayed in August 2024
Reviewed: May 26, 2024
Gustavo
Puerto RicoBathroom was missing the shower door, toilet was leaking at its base. No coffee machine, had to ask for it. Room smelled musty for a day and a half. Mattress was not firm and was lumpy.
Excellent location.
Stayed in May 2024
Reviewed: May 17, 2024
Curtis
Trinidad and TobagoRoom service stay to long before coming to clean your room
Stayed in May 2024
Reviewed: February 19, 2024
Luis
ColombiaIt was good, but for that price it should include breakfast, and a microwave and coffee maker in the room at least, the pool is small
Stayed in February 2024
Reviewed: February 18, 2024
Nicholas
Netherlands* All is a bit dated
* Very good breakfast * Good location
Stayed in January 2024
Reviewed: January 20, 2024
Javier
Costa RicaElevators are too slow
Large variety of food, eggs, bread, pancakes, orange juice, fresh fruits, oat, tortillas, cereal,
Stayed in January 2024
Reviewed: November 20, 2023
Cynthia
Costa RicaThe room had a very bad smell, like humidity.
the staff service
Stayed in October 2023
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