Stayed in Cusco for 2 weeks bouncing around diff hotels and hostels and this is by far the best I stayed in. Consistently hot water with great water pressure, hard to find in Cusco. Beds comfy. Breakfast great. And staff going over and above at every step. Special thank you to Juvenil (probably spelt wrong) who went over and above to help me.

Stayed in November 2024

Clean, well managed, convenient, friendly staff. Set breakfast, very good coffee. WiFi worked. Hot shower water. Short walk to the Inca Rail departure point.

Stayed in October 2024

Non-buffet style breakfast, it still very diverse offer

This is a very comfortable place to stay not just because of the comfy beds and quietness despite being in a very central location but because of the amazing staff. They were amazing and always willing to help with very good tips and accommodate extra requests. I went back to Cusco several times during my trip and always went back to this place.

Stayed in October 2024

It was all great. Maybe start serving breakfast at 5am. Many tours start around 6 so guests can eat before they leave.

Staff is really sweet and helpful. Pick up from the airport was provided and they called a taxi for me for departure. Breakfast is very simple but good - fresh fruit, coffee/tea, boxed juice, bread, spam like ham and boiled egg. Breakfast is served from 6am which doesn’t work with most tours so they give you a boxed breakfast before you depart which is really nice. Room was clean, a bit cold but there was a small heater and the blanket is really warm. Once in bed I didn’t need the heater anymore. TV with cable and option to switch to English. Hot water with great pressure. Better pressure than most US hotels actually.

Stayed in October 2024

Nothing

We were allowed to store our bags for free after checking out, until late night till we take our bus. Delicious breakfast. Excellent location inside the city centre. Helpful staff.

Stayed in October 2024

Perfect location. Super close to the center of town but quiet.

Stayed in October 2024

There was no desk or table. Facilities were a bit worn.

The location was great down a quiet pedestrian walkway. The staff was very friendly and accommodating. Breakfast had a nice variety of options and was very self-service for your convenience. The bed was comfortable and the shower was great.

Stayed in October 2024

Floor dusty and not clean

Well located Great price Photos accurate Simple breakfast but very filling - also gave take away breakfasts for early starts Helpful staff - particularly when I was suffering from altitude sickness on our first night Front door is locked which is very secure - staff available 24/7 to open it Very good water pressure - hot water just takes a couple mins to come in

Stayed in September 2024

The staff was extremely kind, welcoming and helpful, and the location was simply great, literally 5 min walk from the main square etc. The room had everything I needed and was spacious. Breakfast was plain but good!

Stayed in September 2024

Nothing

Location, private bathroom, breakfast included, thick blankets, space heater, hairdryer, shampoo, soap, the staff, hot water shower

Stayed in September 2024

Breakfast box on the days we left early for tours. Hairdryer. Confy bed. Staff really friendly and helpfully. Complimentary tea on the entrance everyday. Hot water. Location.

Stayed in September 2024

Nothing.

The hotel is centrally located in the city centre, but what really liked about this hotel was the staff was extremely nice. They accommodated us well according to our request and the owner ensured we had a good experience.

Stayed in September 2024

The staff are very caring and kind. Provide a very intimate breakfast.

Stayed in September 2024

Its no 5 star hotel but it's perfect for a 4 night stay in cusco, would definitely stay again.

Like the other reviewers, nothing fancy but everything you need. Staff were great, there when you need them but not over bearing like other hostels we've stayed at. Breakfast is great an fresh towels also great. If the wifi was constant and faster I'd give it a 10/10.

Stayed in August 2024

Nothing

Very clean and neat. The employees are wonderful

Stayed in August 2024

A very simple hotel but with all you need, hot water included :) ! The staff is super helpful and kind, and the breakfast is good!

Stayed in July 2024

It can be a bit hard to find as it is slightly away from the one way street ( on the left of the main stteet).

Lovely spot away from the main street and is quiet and peaceful. Well organised breakfast and appreciate the staff helping with my backpack ( he does not know that I have a sprained ankle) The heater was powerful and the room was really comfortable.

Stayed in July 2024

The personnel were super nice and patient with our requests. The price is super fair and the room was fine. We enjoyed our stay. Super recommended.

Stayed in July 2024

Everything! Second time back. Don't hesitate and book!

Stayed in June 2024

Best hostel in Cusco! Comfortable room and bed, heating, shower always hot, good breakfast, perfect wifi in the rooms. It felt like coming home each time!

Stayed in June 2024

shower was leaking a bit over the bathroom

best beds in Cusco!

Stayed in May 2024

Nothing it was perfect for me

Picol Hostal went above and beyond for me. I was very sick during my stay and they not only took care of me, but they made me feel safe and at home. They have 24/7 hot water with amazing pressure, as well as a heater in the room. I was kept warm throughout the night, which is hard to find in Cusco! The breakfast was also very nice. I would recommend this hotel and I would come back. If you want simple, yet comfortable, with the best location yet still quiet. Look no further!

Stayed in June 2024

Situated in a quiet alley in the centre of Cusco. The rooms have everything you need, comfortable bed and pillows, heater that heats up the room super fast, hot shower with lots of pressure, good wifi, breakfast with bread, fruit, cooked egg, cereal, juice. The host Juvenal speaks good English and is the most helpful person ever. I needed to change my plans a couple of times and he was great. Definitely recommend this place in Cusco!

Stayed in June 2024

Nothing. Everything went smoothly on my 5 nights stay.

The location is very good. Just few walks away from Plaza Mayor. Outside the hotel there are plenty of market and restaurants. The reception is very helpful and good in English as well. They are open 24hours which is good especially when you want to leave very early for your tours. They also arranged for my pick up to the airport and drop off. Everything went smooth and bang for the buck. The price is excellent. Can’t say anything bad to be honest. I stayed here for 5 nights and did not dind any problem.

Stayed in May 2024