Calle Chaparro 173 Interior D, Cusco City Centre, 084 Cusco, Peru
#179 of 304 hotels in Cusco
Guests' ChoiceBased on 304 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
9.3
Value for money
8.8
Free Wifi
6.9
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End of dialog contentReviewed: March 29, 2025
Robert
United KingdomGreat location in Cusco - close to everything. Very clean and comfortable hotel. Exceptionally good value for money. Staff all very friendly. Many thanks in particular to Kevin on reception.
Stayed in March 2025
Reviewed: March 20, 2025
Kaitlyn
Costa RicaThere was no hot water for the shower and the toilet had a leak.
Great location and staff.
Stayed in March 2025
Reviewed: March 16, 2025
Joanna
Polandmore varied breakfasts
Perfect location, good breakfast, comfortable room & bed, daily cleaning and helpful hotel service
Stayed in March 2025
Reviewed: February 24, 2025
Dona
BulgariaClean well organised budget place near the main market. The stuff was very friendly all the time and Kevin provided good service for us
Stayed in February 2025
Reviewed: February 12, 2025
Rita
CroatiaEverything was great. Hotel is very close to Mercado San Pedro and just 10 min walking to the Plaza de Armas. Staff was very helpfull.
Stayed in February 2025
Reviewed: January 21, 2025
Bruno
NetherlandsIt'd be great if it can be offered shampoo next to the soap. Maybe also have an option to not have cleaned the room and changed the towels every day, to be more sustainable.
The personnel were really helpful, the facilities have all the basics needed for just going to sleep/rest after a full day of walking around or having tours.
Stayed in January 2025
Reviewed: January 15, 2025
Lisset
United StatesThe room was clean and had blankets to keep you warm. We also requested a heater, and it was provided. The staff was really attentive. Kevin was really nice and helpful. They had cocoa tea available all day. The breakfast was really good and offered different options. We enjoyed our stay.
Stayed in January 2025
Reviewed: January 8, 2025
Lisset
United StatesThe water in the shower got really hot pretty quick.
The staff was very friendly and helpful. The room was clean and had all the amenities. Cesar was really great! Breakfast was tasty and had many options. The coca tea was always available. We had a heater, and we definitely loved it! We would definitely recommend it.
Stayed in January 2025
Reviewed: December 29, 2024
Eugenio
SpainGreat location. Lots of space. Very nice.
Stayed in December 2024
Reviewed: December 26, 2024
David
United StatesOf the seven nights I stayed there, on two mornings there was no hot water.
The room was clean and well appointed. There was a microwave, refrigerator, electric stove and various pots and utensils The room had an electric heater. The buffet breakfast was very nice. Besides the usual eggs, bread and juice, there was fruit ( papaya, honeydew melon, and watermelon), yogurt, granola, cold cuts, sausage, fried plantains, and some kind of vegetable that varied by the day. The place was generally quiet. The staff was very nice and responsive including the receptionist Kevin.
Stayed in December 2024
Reviewed: December 13, 2024
Mary
PhilippinesAs a southeast asian that travelled outside the asia for the first time, the toilet doesn't have a bidet, I brought my own portable bidet tho. The room isn't warm. Although you can request a room heater for free, you still need to wear your slippers because the floor is cold. They also change your used towels everyday, that is a plus!
Stayed in December 2024
Reviewed: December 10, 2024
Ethan
United KingdomNothing!
Good price, cosy and nice rooms. Staff were really friendly and helpful and let us keep our stuff at the hotel while we did different tours. Thank you Kevin for being extra helpful to us!
Stayed in December 2024
Reviewed: December 5, 2024
Tiago
PortugalThe Do Not Disturb sign is missing on the doors. It's not a big thing but we didn't want housekeeping a few days but they still knocked on the door even though my partner was resting from a headache
Good breakfast (eggs, ham, cheese, fruit, cereals...), good hot shower, the best WiFi I encountered in Peru, excellent location (10mins from Plaza de Armas, 2mins to San Pedro train station, pharmacy and market nearby) and last but definitely not least the staff. They are helpful and friendly (a special thank you to Kevin)
Stayed in December 2024
Reviewed: November 27, 2024
Peter
United KingdomKevin at the reception was very helpful and found my headphones.
Stayed in November 2024
Reviewed: November 25, 2024
Thi
AustraliaThe soundproofing isn't great. We often got woken up by people leaving super early for their tours or checking-in/coming back late. This is beyond the control of the hotel. As a suggestion, I think speaking to guests at check-in and having a sign in the rooms to remind them to keep their noise level down after 9pm would make a HUGE difference! (because a lot of tours start between 3am - 5am and most people will be in bed early)
The location was great - right next to San Pedro market and walking distance to all main attractions in Cusco. There was also an Orion Supermarket close by to do groceries. Breakfast was good especially the banana pancakes! Our room was great. Lots of storage. Super comfortable beds. Wifi worked well. Our shower took awhile to heat up, but once it did, the temperature and water pressure was great. Kevin at reception was lovely and super helpful. Mucho gracias Kevin! Cusco is expensive compared to the rest of Peru because it is quite touristy, so the hotel was great value for money! We would stay here again if we came back to Cusco.
Stayed in November 2024
Reviewed: November 20, 2024
Ashton
PortugalThe room was quite cool in the evenings, felt a draft was always there. Very small kitchen with limited appliances.
Brilliantly located, immediately in front of San Pedro train station and market. 10 minute walk to the historic centre. Staff was very friendly and accommodating.
Stayed in November 2024
Reviewed: November 15, 2024
Sara
GermanyAs most of Peruvian hotels the room are not well isolated, that's why you can hear other guests talking or flushing the toilet. But it was still ok.
The staff was great, especially Kevin has always been very friendly and ready to help. Rooms were very clean, with fresh towels every day. The breakfast ist also great with plenty of options. The location is close to the central market and 5-7 minutes from the main square. Since the hotel is located next to a calm road, the rooms were pretty quiet. Warm water was provided, you just need 3-5 minutes waiting time until the water was hot enough.
Stayed in November 2024
Reviewed: November 8, 2024
Sophie
United KingdomOur apartment was next to the staff/laundry room, which has a section of glass blocks dividing it. So we could sometimes hear their conversations, music and also felt a little like you could be seen.
We stayed in one of the One-Bedroom Apartments, ours was right at the top of the hotel on the 4th floor. [Tip: if it's your first few days being up at altitude - go s.l.o.w.l.y up the stairs!] The apartment was very nice, light and bright, with two skylights, instead of windows. So there wasn't a view from the room itself. The little kitchen was super clean and well equipped. If you're going to be in Cusco for 1+ weeks and would like the option to do some cooking/make teas, then highly recommend an apartment like this one. The bed was very comfy and warm. The shower had good pressure, just the temperature was tricky to get right (sometimes too hot, sometimes too cold). There was an electric heater provided in the room, which we had to use every night because the rooms do get cold (drafts from the skylights). The breakfast was a buffet style, very laid-back atmosphere and you could help yourself to: bread, toast, scrambled eggs, fried plantain or sweet potato, tequeños with cheese, fresh fruit, yoghurt, cereals. A decent coffee, milk, selection of teas, hot chocolate etc. The staff were very friendly, especially Kevin on reception. Would definitely stay here again!
Stayed in October 2024
Reviewed: November 6, 2024
Gemma
United StatesThey needed to proved more cooking ware and cooking utensils. two spoons and two forks is not enough.
The staff was very nice and welcoming. The breakfast was very traditional and met our needs. The room was good size and met our needs, however they only provided limited pots, pans, and only a few cooking utensils.
Stayed in October 2024
Reviewed: October 31, 2024
Ada
United StatesGreat staff!!!
Stayed in October 2024
Reviewed: October 26, 2024
Martin
United StatesEverything was good .
Good location. Close to train station.
Stayed in October 2024
Reviewed: October 20, 2024
Shannon
United KingdomThe property was located centrally & the hotel reception was lovely! They made the stay. The breakfast was the best we have had in Peru- fresh juices, banana pancakes, yogurt, meat and cheese. Thank you
Stayed in October 2024
Reviewed: October 16, 2024
Jensen
New ZealandExcellent location, solid breakfast provided from 0600 to set you up for the day of activities. They also provide a box breakfast if you depart earlier which is a great option. The staff are incredibly friendly, Kevin at the front desk was very helpful and accommodating. Comfy room. I would definitely come back and stay at this location again.
Stayed in October 2024
Reviewed: October 13, 2024
Jensen
New ZealandGreat location, excellent breakfast.
Stayed in October 2024
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