Awful hotel. Better spend your money elsewhere. A max of 2 stars for this hotel

Welcome drinks

Stayed in May 2024

- we had only one towel in a room for 2. We were staying for less than 12 hours so didn’t ask. - After the room cleaning service, we didn’t have toilet paper added nor toilet cleaned. - they made us wait for more than 30 minutes for the breakfast. Didn’t bring any juice until we asked nor asked if we needed more coffee until we asked where our food is and saw that we clearly were not happy. - we had to do the checkin from the beginning after being away for a few days. our luggage was not waiting for us in our room. Doesn’t deserve a 4 star. We tried other 4 star hotels in Lima like Arawi and were more professional.

They kept our bags for free for a few days while we were out of Lima

Stayed in May 2024

Worn interior and common areas need update. Room was hot and humid when we arrived.

Stayed in April 2024

For no reason, the facility charges a much higher amount than agreed, even if it is paid in cash, and payment by card increases the new amount by another 5 to 8 percent, I am really angry about that.

Stayed in April 2024

Three times during my stay, they forgot to leave hand towels. Towels and bedsheets are a little ragged. Many times called reception with no answer. Treadmill in the gym needs maintenance.

Its location is terrific. Staff was friendly. Room distribution was good.

Stayed in April 2024

Staff - Indifference, disinterest.... There were four staff at breakfast - no one tried to brew coffee (disgusting) within ten minutes. Without little or need to ask to offer a second juice. Within 15 minutes, it was not possible to order breakfast (It is not clear what the 4 staffs did). Breakfast is very very poor for such a high class hotel

Room, shower

Stayed in April 2024

Early morning flight on second day. Got the breakfast to go and it was not up to expectations. Better option for adults - wouldn't recommend for families. Not much for kids.

Breakfast - Great options and lots of food. Kind servers. Comfy beds and quiet room. Location is really good in Miraflores district. Nice to have the bike option.

Stayed in April 2024

design of facilities is awkward

location

Stayed in April 2024

A bit of Noisy bedroom, A/C even off made noise for hours and could hear water running on the walls sometimes when rooms Nextdoors were using bathroom

Good location, good food, hotel is modern and clean

Stayed in March 2024

Showers are not hot, lukewarm at best. At breakfast it took 10min for them to not get me a coffee. I saw the server giving drinks and taking orders to people who just arrived so i don’t know what their problem was. When I asked the person at reception about it they just shrugged their shoulders. There are much better hotels in the area for the same price. Avoid.

Good location

Stayed in March 2024

I expected a lot more for Radisson. There is additional taxes that you have to pay that is not visible on booking which I have realised is a common thing in Peru. The room was quite small. The staff in the day was rude, she never said hello or helped with my bags when I was leaving. I asked to help for a taxi and she told me to use Uber. The breakfast was a set menu of one choice and everything had eggs which I don’t eat. After which I asked for something with no eggs and the restaurant guy was asking me why I don’t eat eggs! The portions are very small, cold bread. The rooftop was closed

The room was clean and comfortable with a great location and some cool art inside. The room service was great. I ordered a hamburger and some beer. There is free water in the room.

Stayed in March 2024

he room was ok and there was a weird smell in my room and I had to call the staff to check and it looks like the drain was the problem. . The on the house breakfast was not great and nothing to talk about

The best part of the hotel were the staff. Excellent and ready to help. The other good feature was the hotel was that the Hotel was located in the heart of the city so commuting was easy

Stayed in February 2024

No feeling of being in Peru! Just overdone “pseudo-artsy” deco. Just the worst place in a lovely country.

Stayed in February 2024

Our room 501 we could hear all night the air condition outside ,the raison why down note to 7

Breakfast is good , personnes are great ! Location is great . Thank u

Stayed in January 2024

They charged us 18% more than booking.com indicated on the reservation without any prior advice, as we have noticed on our credit card statement. After complaining they came up with some weird reasons that we would have to pay some additional taxes due to being of Peruvian nationality although none of us is resident in Peru and no other hotel charged anything similar during our stay in Lima. So be careful when booking this hotel, something is fishy here!

Decent location, room clean and well equipped. Breakfast tasty, service a bit slow but friendly.

Stayed in January 2024

Fitness room was not indicated. Hard to find. Small and not very modern. Next to bar; not very inviting. No electric water kettle in the room unlike the description.

Free water, very nice. Breakfast a la cart, any request could be granted. Very cheerful staff. Neighbourhood felt safe.

Stayed in December 2023

The reception staff

The breakfast

Stayed in December 2023

Aircon made it too cold in the room. Even if we turn it all just on fan. Also, toilet paper was too thin. You’d be laughing but this thing matters in a city like Lima where your bowel movements will definitely surprise you during to the brilliance of the Peruvian cuisine. Btw, my partner got diarrhoea after he had chicharron for breakfast at the hotel.

The location is brilliant. Right at the corner you will find one of the best places to eat - Punto Azul.

Stayed in December 2023

Some of the staff at reception ; rude and invasive; embarras you by questioning visitors like : my second last name?. One thing is security another is invasive mess and unwelcoming actually quite embarrassing

Bit too modern like but missed welcoming aspect

Stayed in December 2023

Advertised as having a games room and pool table, however upon arrival this was in bad condition with all of the ques broken making the game unplayable. The staff on reception were also very slow, with both check in and check out taking over 30 minutes (just us). The staff also attempted to overcharge us and tried to make us pay twice for an airport transfer they had previously already made us pay.

Super comfy beds, hotel had a cool design and was in a great location with lots to do in the surrounding area. breakfast was also good.

Stayed in November 2023

There was a weird sewage kind of smell in the elevators and in the corridors..The room did not have any smell though..

Very fast WiFi, good location , comfortable bed, wonderful breakfast staff and good proximity to restaurants..

Stayed in November 2023

Bad staff. Sewage from the bathroom, over charged, poor facilities

Good location and great breakfast and kitchen / restaurant staff - it was decent

Stayed in September 2023

Breakfast. Bathroom.

Location.

Stayed in October 2023

7th floor stay was insanely loud. You could heat chairs dragging all evening, loud music, loud foot steps, and an overall poor time sleeping.

Stayed in September 2023

Being on the 7th floor trying to sleep while people are moving stuff on the rooftop bar at 1am..

The place looked so cool..

Stayed in September 2023