Avenida Tullumayo Av Tullumayo 239, Cusco City Centre, Cusco, Peru
#18 of 300 hotels in Cusco
Guests' ChoiceBased on 212 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.0
Facilities
9.2
Staff
9.8
Value for money
9.1
Free Wifi
8.0
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End of dialog contentReviewed: April 11, 2025
Paulo
Brazil15 minutes walk to Plaza de Armas. Water extremely hot in the shower
Nice, quiet and clean. Good breackfast
Stayed in April 2025
Reviewed: April 2, 2025
Mcdougall
AustraliaLoved it as a nice comfortable place to stay in Peru.
Stayed in April 2025
Reviewed: March 26, 2025
Karen
United StatesConstruction noise nearby but nothing bad at bed time
Quint, convenient, friendly staff
Stayed in March 2025
Reviewed: March 24, 2025
Joanna
AustriaVery nice and modern hotel! Staff was really friendly and helped us all the time! It was cold in the room, so we got a mobile heater. Booked it twice, room to the streets are a bit noisy but okay.
Stayed in March 2025
Reviewed: March 14, 2025
Lorraine
CanadaClean, friendly , quiet, good beds, english speaking. Justine in real fast room & coffee farm expert are great!
Stayed in March 2025
Reviewed: February 24, 2025
Johnson
United StatesRoom was next to street so had some street noise that disturbed my resting hours.
The staff was great and they spoke english so the stay went quite delightful!
Stayed in January 2025
Reviewed: February 17, 2025
Lilianna
NetherlandsNo
Everything was excellent. Super helpful staff and I loved the room and hot shower.
Stayed in January 2025
Reviewed: February 15, 2025
David
United KingdomFabulous location. Staff were friendly and accommodating.
Stayed in January 2025
Reviewed: January 27, 2025
Paul
United StatesClimate control
Clean rooms, very friendly and obliging staff
Stayed in January 2025
Reviewed: January 14, 2025
Xin
United StatesHeating does not function well
Clean room, good choice of breakfast
Stayed in January 2025
Reviewed: December 31, 2024
Joanne
United KingdomEvery no and then there would be a funny smell from the drains in the bathroom.
The room was lovely and clean. The bed was really comfortable. Breakfast was the best I’ve had in South America so far. They even made breakfast boxes up for us when we left early for trips. The locations to the main square is about a 12 minute walk. It was nice to be out of the mayhem but close enough to walk. All the staff were extremely friendly and helpful.
Stayed in December 2024
Reviewed: December 9, 2024
Katerina
NetherlandsEverything was perfect! Maybe one small thing only (in case there is something that can be done about it :) ) - the shower takes a long time (up to 10 mins) to run hot water and this was the case every day... Si you have to wait sometimes when you're cold & it also wastes a lot of water, so would be good to improve that :) Other than that, all pure perfection!
Absolutely everything! What a truly amazing stay, the accommodation met and exceeded expectations! Excellent value for money, would stay again! - amazing staff - the place feels like "home" and staff take care of you as if you were "their own" :) Extra good attention to guests! They even monitor when you're in your room and call/ask you if you require room service and if so what you need etc. and adjust to your individual needs. - the rooms are spacious, clean, modern and dry with no humidity (important for people sensitive / allergic to indoor humidity). It's a modern and very well built building! - very comfy and huge beds - first time I see "twin" rooms with two double beds - great varied breakfast & they even offer to make you eggs or bring you extras if you ask (also great ambient music in breakfast area :) ) - the room has a variety of teas and you can always have some at the reception & filtered water refill available there also - the indoor garden and all spaces are simply lovely and a relaxing space right off the main road which you wouldn't expect. - big supply of many towels (separate for hands, feet, face, hair...) - one of the few accommodations I've been to that provides enough towels for all needs :) - the location is great if you're doing trips like Machu Picchu on your own (it's right next to the Wanchaq train station) & a 10 min walk to the city centre
Stayed in December 2024
Reviewed: December 2, 2024
Jonathan
United StatesThe shower temperature fluctuated.
The rooms were clean and modern. The staff was friendly and helpful. The property was located within walking distance of the city center and an abundance of restaurants and shopping.
Stayed in December 2024
Reviewed: November 27, 2024
Kerly
PeruVery beautiful hotel, room was great and very spacious. Breakfast had a lot of variety. Staff was really helpful. Also in terms of location, its a 15 min walk to get tto the city center.
Stayed in October 2024
Reviewed: November 24, 2024
Agustin
Argentina10/10
Stayed in November 2024
Reviewed: November 14, 2024
Craig
BelgiumNothing
We needed a week-located hotel next to the Wachaq train station (out of the busy historical centre) and this was perfect for us. The staff were friendly and extremely helpful when there was a train strike, immediately helping us to find an alternative. The kitchen staff were also helpful for our early morning visits to the archeological sites. The room itself was comfortably functional and in line with its price. The cafe on the ground floor made a great coffee!
Stayed in November 2024
Reviewed: September 29, 2024
Jennifer
United StatesNo free ride to/from airport, hard mattress
Very clean and modern. Good breakfast!
Stayed in September 2024
Reviewed: September 29, 2024
Karim
United KingdomNothing
Very comfortable room, good value for money, 3 min walk from the train station so very convenient! The staff was so kind !
Stayed in September 2024
Reviewed: September 13, 2024
Gemma
United KingdomRoom on ground floor can be very noisy with people walking past throughout day and night, can hear phones ringing and talking from reception area.
Modern, clean
Stayed in September 2024
Reviewed: September 13, 2024
Gemma
United KingdomModern , clean
Stayed in September 2024
Reviewed: August 27, 2024
Denise
United StatesIt’s not that big of a deal, but we asked for 1 big bed and got 2 beds instead 😑. Also the shower that we had didn’t have a door, just a piece of glass covering half of the shower. I’m not sure if that’s how it’s supposed to be. Like I said, not that big of a deal. I just had to put a towel outside the shower from where the water would splash out.
The great thing about this place is that you’re walking distance with so many little cafes & markets. Very convenient when my husband and I did a lot of walking while we were there. They also offer breakfast here, and the food was very good.
Stayed in August 2024
Reviewed: August 4, 2024
Carol
United KingdomLocation
Staff were very helpful
Stayed in August 2024
Reviewed: June 25, 2024
Mae
United StatesEverything was amazing. The people and the establishment were clean, accommodating, professional and very kind.
Stayed in June 2024
Reviewed: June 20, 2024
Janedys
Puerto RicoVery nice place and excellent service
Stayed in June 2024
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