Towel service tool 15 min, room was beyond needing renovation. Thought I'd fall through the floor.

Pretty bay

Stayed in June 2023

the room was tired old and not a good location.

location and restaurants and bar.

Stayed in May 2023

Food was terrible. The fact breakfast closed 30 mins earlier. Just very expensive and below average food. The French fries were my favorite item to say how disappointed I was. And I’m a food junkie

The bungalow on water was beautiful. Just don’t think the cost to a regular bungalow could ever be worth it

Stayed in April 2023

For the money payed, I was expecting to feel that "I am speciall cared for". This was not the case. On one evening, I waited more than an hour between the starter and the main course, although I had the offered menu. Then half an hour for the desert. Next evening was a buffet, with excellent salads, but the some of the baked food was only lukewarm. The bread was never fresh. The room was cleaned only quite late in the afternoon, minibar was not refilled,

The bungalow on the water was really nice and spacious. One could go swimming and snorkeling at any time of the day or night from the room. The facilities were very good. The reception was also very helpful. The breakfast was very rich.

Stayed in February 2023

property is in dire need of renovation. service was very slow and not particularly friendly in the restaurant.

beautiful room over the ocean coral reef

Stayed in January 2023

they should improve the service hiring more people st the restaurant . for thus kind of the hotel at this price the clients need a better and more personalized service . the people at the restaurant and the bar are very nice but they are not enough to serve too many people. not good value for money hotel

location

Stayed in January 2023

Tired property. Lots of repairs and renovations going on which make noise but don’t really improve the experience. Breakfast was fine but something made us sick. Pool too small for property. Extremely slow check in and check out. Barrios had plumbing issues. View in OWB was basically of neighbor—little or no privacy in most over water rooms.

Dinner was nice and the snorkeling was great. Very attractive guests.

Stayed in October 2022

The biggest letdown is that there’s no fitness center. Also, the resort seems very limiting in terms of activities available on site. Lastly, the food was very underwhelming. There were very few options for vegetarian and/or vegan diets, and the other options I tried left me wanting me more, especially for the price.

I enjoyed staying in the overwater bungalow. It was extremely convenient for snorkeling and swimming right outside of our room. It was fairly spacious and kept clean throughout our stay. The minibar was kept stocked with complimentary soda, water, and beer, which was a huge bonus because drinks outside the room are extremely expensive. The staff was very friendly and accommodating.

Stayed in September 2022

The waitress at the breakfast and dinner were horrible!!! Dinner took 2.5 hours ab the staff was not friendly. our order was wrong and dessert came cold banana foster and lava cake.

The room was amazing1

Stayed in August 2022

Staff not very friendly. We requested late checkout because we booked a diving tour at their hotel but they didn't accommodate. I understand hotel is fully booked, we only asked for noon check out which is not unreasonable but they refused. There are other hotel options, not sure I would return.

Location, beach, dive center

Stayed in June 2022

food was awful along with the restaurant service.

beautiful property. snorkeling was fun

Stayed in May 2022

-would be good to see more signs and education for guests regarding helping to conserve the marine environment such as signs saying no feeding fish and also signs telling people not to step on the corals and how to swim around them etc .

- situated right on the lagoon, the Sofitel is in my opinion the best property on Moorea due to the location of the resort, on the pristine lagoon that has the most amazing azule waters. The design of the resort allows for the view to encompass every aspect of your stay from your room, to the bar terrace to the restaurant and the pool- all offer a panoramic feast for the eyes, that you can’t help but feel relaxed and on holiday. - we stayed in the overwater bungalow and also the ocean view villa. The water was crystal clear with an abundance of fish. Whilst the corals were not in great condition, likely due to human factors and environmental, the fish were plentiful. Snorkelling morning, noon and afternoon was a delightful way to spend the day. The beach on which the Sofitel is located is the best beach in my opinion in Moorea. There are plenty of beach chairs and umbrellas to relax and spend the day . You can also snorkel from the beach and see the stag horn corals as let the current drift you towards the Overwater bungalows. - the rooms were clean, comfortable and bed was very big and comfortable. - the buffet breakfast was also excellent with fresh pastries, egg and crepe bar and all the staff are very helpful and friendly. - The restaurant food was ok, nothing special and definitely prices are high as is in the rest of Moorea. There is not much around the Sofitel walking distance but some restaurants do offer a free pick up and drop off service .

Stayed in August 2023

At the beach Some big rocks can be cleaned …. Not enough beach towels…..need to make sure always have enough beach towels for guests!!

Property is beautiful.. great beach …

Stayed in August 2023

The overwater bungalows were amazing. Snorkeled every day we were there. The grounds of the hotel were beautiful and very well kept. They staff was all friendly and helpful. it’s everything we imagined this place to be.

Stayed in January 2023

slow service at restaurants! tables are so close together and i didn’t feel comfortable sitting so close to other people so we used room service.

good snorkeling spots. lots of fishes

Stayed in November 2022

The food is limited with limited hours. There is a fee if you bring in from off of the property.

Amazing setting! loved being able to snorkel from our deck, great beach, clean, comfortable…all around wonderful vacation.

Stayed in May 2022

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Stayed in April 2025

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Stayed in April 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in February 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in December 2024